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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user vanessajc
Georgia
1 review
0 helpful votes
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October 28th, 2018

Quick and Easy. Would like 3D View of theater if possible in the future to get a better view of seat selection.

Date of experience: October 28, 2018

Thumbnail of user juliobherr
Bangladesh
1 review
0 helpful votes
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January 19th, 2017

Very easy to deal with and excellent seats and location. First time i have used them and will use again. Highly recommended.

Date of experience: January 19, 2017

Thumbnail of user donb441
Illinois
1 review
0 helpful votes
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October 23rd, 2019

If I can do it online then I will! I ordered, paid n printed my tickets from home. All worked for me!

Date of experience: October 22, 2019

Thumbnail of user marcp20
Florida
1 review
0 helpful votes
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July 24th, 2015

Hi guys, to send me the tickets via email few days before the event. I appreciate. Was easy to work with you.

Date of experience: July 24, 2015

Thumbnail of user charlesg112
Virginia
1 review
0 helpful votes
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January 15th, 2018

It was a first time doing tickets on the computer. It was easier then I thought. Good experience. Thanks Online Ticket Express

Date of experience: January 13, 2018

Thumbnail of user roberth1559
1 review
0 helpful votes
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November 11th, 2019

Easy purchase, have no idea what all the extra fees are for. Was hoping for a break down in the confirmation email

Date of experience: November 9, 2019

Thumbnail of user duaneds
1 review
0 helpful votes
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May 30th, 2018

This was such an easy and simple way to handle a sometimes difficult process! I cant wait to go to our show!

Date of experience: May 30, 2018

Thumbnail of user ethelp11
Germany
1 review
0 helpful votes
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August 29th, 2019

I'm so excited! The whole process was fast and easy and I was able to get my tickets right away! Thank you!

Date of experience: August 28, 2019

Thumbnail of user hakal
Georgia
1 review
0 helpful votes
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April 24th, 2019

As an older woman, sometimes it is very confusing to shop online. This was very easy and quick. But so very expensive!

Date of experience: April 24, 2019

Thumbnail of user ablif
Georgia
1 review
0 helpful votes
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June 3rd, 2019

I really don't want to enter a comment. This part is the most frustrating being ask to give a minimum 100 or more. Grrrrrrr

Date of experience: June 1, 2019

Thumbnail of user sergioj4
Canada
1 review
0 helpful votes
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June 30th, 2018

Ordering my tickets was simple and quick, but I'm still waiting on my etickets were I ordered them yesterday and the concert is tomorrow!

Date of experience: June 29, 2018

Thumbnail of user aliciap100
Germany
1 review
0 helpful votes
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November 10th, 2019

Easy to use and quick too. I paid through PayPal for an additional layer of security. I couldn't get tickets through Barbara B Mann.

Date of experience: November 8, 2019

Thumbnail of user rickyb88
Canada
1 review
0 helpful votes
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June 21st, 2019

Received tickets promptly. Thank you. Order went very smoothly just the way I like it to. Email of tickets is a great way to do business.

Date of experience: June 18, 2019

Thumbnail of user debrapg
France
1 review
0 helpful votes
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November 8th, 2018

Smooth ordering process. My only complaint is i could not find where it showed my seat on a map so I know where they actually are.

Date of experience: November 6, 2018

Thumbnail of user daniela429
California
1 review
0 helpful votes
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October 23rd, 2019

Easiest process I have ever experienced purchasing tickets online! I will definitely use OnlineTicketExpress again.

Date of experience: October 22, 2019

Thumbnail of user colouteres
Georgia
1 review
0 helpful votes
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October 27th, 2018

I Would use again this service again in the future and will highly recommend to all my friends.it was quick and easy not hard to navigate.

Date of experience: October 27, 2018

Thumbnail of user alanm383
Canada
1 review
0 helpful votes
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October 29th, 2019

This is my second time buying from this site. I was a little nervous just using my phone for my tickets but it turned out fine

Date of experience: October 27, 2019

Thumbnail of user helens108
Netherlands
1 review
0 helpful votes
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June 29th, 2016

I had no problems, I put the wrong email address in when ordering my tickets and had no problem getting this corrected. Customer service was great.

Date of experience: June 29, 2016

Thumbnail of user thouldh
Texas
1 review
0 helpful votes
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February 26th, 2019

This process was very easy and I'm happy about that. I have nothing else to say. Woohoo 30 second to mars. There shouldn't be a min of 100 characters

Date of experience: February 25, 2019

Thumbnail of user jamed3
Germany
1 review
0 helpful votes
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December 8th, 2016

This is a great online ticket agency and I really really love using this site to buy all of my tickets.

Date of experience: December 8, 2016

Thumbnail of user saitsd
Texas
1 review
0 helpful votes
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February 12th, 2019

Was satisfied and quick on getting tickets will recommend to everyone i know and they had good prices to loved it...

Date of experience: February 12, 2019

Thumbnail of user firesh
GB
1 review
0 helpful votes
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February 26th, 2019

This is a very great service that was quick easy and great and dumb i just want my tickets now please

Date of experience: February 25, 2019

Thumbnail of user wayneo45
Georgia
1 review
0 helpful votes
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October 18th, 2019

I usually buy tickets for my family members from this site, I have been very happy with my experience every time

Date of experience: October 18, 2019

Thumbnail of user susand418
Georgia
1 review
0 helpful votes
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June 30th, 2018

Very easy to use, no problems at all. I'm surprised how easy it was. Great website. Got my tickets very fast.

Date of experience: June 29, 2018

Thumbnail of user smatheb
New York
1 review
0 helpful votes
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October 28th, 2018

Very quick and easy. Would prefer survey after I use product to be able to address ease of use once purchased.

Date of experience: October 27, 2018

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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