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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
The website was very user friendly. I really like that. I'll be happy to use the site again in the future.
Date of experience: March 24, 2019
This is a great online ticket agency and I really really love using this site to buy all of my tickets.
Date of experience: April 11, 2017
Loved how quick and easy it was to purchase tickets but there should not be a charge to download your tickets.
Date of experience: November 9, 2019
Ordering tickets was quick and easy. Would definitely be using Online City Tickets again and recommending it to all my friends.
Date of experience: August 24, 2019
You guys did great. Easy site to manurer around.
Thanks fior making this possible.
I am super excited about this show.
Date of experience: April 24, 2019
I'm so happy can't wait to go to my favorite event. These tickets came pretty quick and very easy to order.
Date of experience: April 24, 2019
I didn't know my stats had an obstructed view of the stage until after I had already purchased them. That's disappointing.
Date of experience: September 19, 2018
THEY ARE THIEVES and I hope their company will go bankrupt some day!
I am French and bought tickets for the Arsenal / Stoke City game on December 18. Due to bad weather conditions, this game was cancelled and postponed to February 23.
First they refused to sell me tickets for another game on a saturday even when I offered to pay more money. They said they did not care I lived in France (the game was postponed on a wednesday) and the only possible arrangement was for me to come to the game...
So guess what. I made some arrangements and did come to London during the week in February. That was already Eurostar tickets. And of course they did not deliver the tickets so I never got to see the game... whereas I spent about 400 euros (including hotel, eurostar tickets, game tickets...)
I do not recommend them. They are thieves and acting illegaly. They should not sell tickets they are not authorized to. And they tell you not to tell the police if you go to the game where you got the tickets from.
We should do a class action against them (it is allowed under English law) and sue them so we get our money back from these bast...
NEVER EVER BUY TICKETS ON ONLINETICKETSEXPRESS if you don't want to lose your money!
Date of experience: March 3, 2011
Bought tickets for liverpool v man city back in november 2011. All went well, chose 4 tickets for centenary stand with best view. Parted with £1170. 00. No tickets, till day before match and when they do arrive 4 tickets with a face value of £160 in total arrive and not in the liverpool stand as booked but in the MAN CITY end with the away supporters! Chased them but no answer, no ones answers the phone, the chat service is disgusting as all foreign and told to be difficult on purpose. The best was to follow though, on sunday at 11am approx 4 hrs before kick off... I get an email to say DONT WEAR LIVERPOOL COLOURS TO AVOID ANY ISSUES! So they clearly knew what tickets they were going to send, took the highest payment possible, delayed sending the tickets till a day before the match so I couldnt complain as they closed on the weekends. All in all a total con of a site, at present I`m a doing chargeback thru barclays bank for the total amount. On top of this I also lost £450 ish for the train tickets which were non refundable via Virgin trains though not their fault. YES AVOID THIS SITE LIKE THE PLAGUE.
Date of experience: January 10, 2012
The system was easy to use but I would like to know what my assigned seats are... but that may be on the Fox Theater side of the transaction?
Date of experience: September 16, 2019
OnlineTicketExpress is a very good service that I have since used again and have also recommended to friends.
Date of experience: September 8, 2016
Website is very easy to use. I completed the transaction on my phone in less than ten minutes. The hard part is knowing what I want before I order.
Date of experience: October 27, 2018
Quick and easy. The site doesn't specify when you purchase but I assume when I buy 4 tickets, that means all 4 seats are together?
Date of experience: September 16, 2019
Good Service, easy to decide what seats and section you want. Thank You for the quick service. We will be purchasing from you next time.
Date of experience: October 20, 2018
It was Fast checkout and highly recommend if your looking to buy tickets to an event near you. A+. It is the way to go.
Date of experience: January 28, 2020
Very easy to switch between dates, and seats to see what works best.
Very easy site. I will be purchasing more tickets from them soon
Date of experience: January 28, 2020
I would love to know what seats I have or be able to pick them out since I like the aisle because of my knees
Date of experience: October 30, 2019
Had the seats picked out and tickets printed ion less than 5 minutes. That's more time for Her and i.:-) bow chicks bow bow. Lol..
Date of experience: November 10, 2019
Great prices keep up the great work amazing web site and i cant wait til the day of the football match looking forward to it
Date of experience: April 22, 2018
I like it because it was easy to do and I can see my seats. Now I don't have to worry about go there till the show I hate standing in line.
Date of experience: March 24, 2019
Please take this as a warning they are SCAMMERS if you want proof email me *******@gmail.com i will send proof from Met Police who are looking to take this company to court to shut them down
Date of experience: November 9, 2010
Never been to a live concert before but from buying tickets to the concert it was amazing great night thanks
Date of experience: December 6, 2016
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
