• Bookmark

    Online Ticket Express

Online Ticket Express

Write a Review

Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
See all photos
How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
See positive reviews
Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user leerwolfs
Canada
1 review
0 helpful votes
  • Send Message
November 7th, 2018

The ordering process was easy. They were cheaper on this website using my phone versus going online on the computer.

Date of experience: November 5, 2018

Thumbnail of user mandayc
Florida
1 review
0 helpful votes
  • Send Message
November 8th, 2018

So far so good. The interface is easy to use. The proof will be how everything works after this purchase.

Date of experience: November 6, 2018

Thumbnail of user karlarl
New York
1 review
0 helpful votes
  • Send Message
September 20th, 2018

This site was fast, easy, and secure. There was a large processing charge, but it was comparable to ticket master.

Date of experience: September 19, 2018

Thumbnail of user davidl1573
Romania
1 review
0 helpful votes
  • Send Message
October 23rd, 2019

This site was extremely easy to work there was no problems with it and the service was great. Thanks OnlineTicketExpress

Date of experience: October 22, 2019

Thumbnail of user christopherc893
California
1 review
0 helpful votes
  • Send Message
January 30th, 2020

Got my confirmation right away. Can't wait to get my tickets so I can attend my first professional football game.

Date of experience: January 30, 2020

Thumbnail of user stephanim2
Switzerland
1 review
0 helpful votes
  • Send Message
October 30th, 2019

Easy to use, fast, and very helpful with any questions! I would definitely use them again for any tickets needed.

Date of experience: October 29, 2019

Thumbnail of user benl159
Texas
1 review
0 helpful votes
  • Send Message
April 20th, 2019

Great service, easy, fast, nothing complicated, I give you five star. Hopefully I get my tickets fast and no complications

Date of experience: April 20, 2019

Thumbnail of user pler
Georgia
1 review
0 helpful votes
  • Send Message
April 20th, 2019

The ticket purchasing process was very quick and I wouldnt mind doing it again. Im definitely going to recommend it to my peers

Date of experience: April 20, 2019

Thumbnail of user suzim3
1 review
0 helpful votes
  • Send Message
August 20th, 2014

We order tickets to the playoff champion league in Italy played Napoli v Athletic Bilbao
The tickets was great and the service was fine thanks Onlineticketexpress will recommend...

Tip for consumers:
Great champion league tickets

Service
Value
Shipping
Returns
Quality

Date of experience: August 20, 2014

Thumbnail of user hgwn
Germany
1 review
1 helpful vote
  • Send Message
June 4th, 2019

We are excited to get tickets for Hamilton. It was easy to do even though we have never paid so much for theater tickets in our entire lives.

Date of experience: June 4, 2019

Thumbnail of user anzya
Florida
1 review
0 helpful votes
  • Send Message
October 27th, 2018

The only thing that is need is a virtual tour. So we can see the stage from our seats. Other than that the experience was fast and easy

Date of experience: October 27, 2018

Thumbnail of user garyh416
New York
1 review
0 helpful votes
  • Send Message
September 26th, 2018

Able to get seats where I wanted at an acceptable price. I go to fewer and fewer concerts now and the ease of getting tickets makes a difference.

Date of experience: September 25, 2018

Thumbnail of user maryw945
California
1 review
0 helpful votes
  • Send Message
January 29th, 2020

It would have been nice to pick our seats exactly where we wanted to sit like we want to sit on the end of the row but I could not pick that for us.

Date of experience: January 28, 2020

Thumbnail of user ressf
Netherlands
1 review
0 helpful votes
  • Send Message
April 24th, 2019

Its always nerve wracking to buy online. But it went through. Im bummed the e tickets wont be delivered until the day before the event though.

Date of experience: April 24, 2019

Thumbnail of user rubyer
California
1 review
1 helpful vote
  • Send Message
October 22nd, 2018

For now everything is perfect. I am waiting for the tickets to be sent by email and I can see the match without problems.

Date of experience: October 20, 2018

Thumbnail of user yeagaingk
New York
1 review
0 helpful votes
  • Send Message
November 8th, 2018

I'm new at this, but seemed to be easy. I feel this will be something I can share with friends & family. Thank you

Date of experience: November 6, 2018

Thumbnail of user allensf
Netherlands
1 review
0 helpful votes
  • Send Message
October 19th, 2016

OnlineTicketExpress was really easy to use, i found the tickets i wanted in seconds, they arrived in plenty of time as as described and i had an awesome night, thanks OnlineTicketExpress

Date of experience: October 17, 2016

Thumbnail of user robertp1008
Australia
1 review
0 helpful votes
  • Send Message
June 22nd, 2019

I was very pleased with the online experience everything was easy and went very smoothly and would recommend this to all of my friends

Date of experience: June 19, 2019

Thumbnail of user poers
Florida
1 review
0 helpful votes
  • Send Message
February 24th, 2019

Great prices keep up the great work amazing web site and i cant wait til the day of the concert looking forward to it

Date of experience: February 22, 2019

Thumbnail of user genovevab1
Canada
1 review
0 helpful votes
  • Send Message
January 30th, 2020

Another cool way to get your tickets now. And Fast plus hopes no problems when showing the tickets when you are at the event.

Date of experience: January 29, 2020

Thumbnail of user womid
Florida
1 review
0 helpful votes
  • Send Message
March 27th, 2019

Quick find of what I was looking for including seats and price and speedy check out. Loved this checkout and it was so easy.

Date of experience: March 27, 2019

Thumbnail of user bernadineh5
Netherlands
1 review
0 helpful votes
  • Send Message
November 11th, 2019

Better than Ticketmaster. I love that you can touch the map and only get the seats that were selected to show on the list

Date of experience: November 10, 2019

Thumbnail of user kaseyl11
Switzerland
1 review
0 helpful votes
  • Send Message
November 11th, 2019

The online shopping was easy. Until I receive confirmation of the sale I will not know how completely satisfied I am with your service.

Date of experience: November 9, 2019

Thumbnail of user judithk94
New Jersey
1 review
0 helpful votes
  • Send Message
August 26th, 2019

Very easy site to use. But do NOT! Like not having physical tickets in my hand! To much can go wrong with e tickets..

Date of experience: August 24, 2019

Thumbnail of user ramonag12
Canada
1 review
0 helpful votes
  • Send Message
May 7th, 2018

I am using the onlineticketexpress Tickets website for the first time. That being said, at this time I don't have too much to say

Date of experience: May 7, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

How do I know I can trust these reviews about Online Ticket Express?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Online Ticket Express?