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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Thank you, a very smooth process. This has been a great experience. I received the e-tickets right away. Thank you.
Date of experience: November 8, 2019
8 WEEKS BEFORE THE CHAMPIONS LEAGUE GAME BETWEEN JUVENTUS VS. BAYERN MUNICH I PURCHASED 4 TICKETS FOR MY FAMILY (450 EUROS/TICKET). I FOLLOWED UP SEVERAL TIMES BEFORE THE GAME REGARDING THE TICKETS AND I WAS PROMISED NOT TO WORRY AND TICKETS WILL BE DELIVERED TO MY HOTEL BEFORE THE GAME. I PURCHASED MY 4 FLIGHTS AND 2 HOTEL ROOMS TO GO TO TORINO WATCH THE GAME WITH MY FAMILY. WHEN I WAS ALREADY IN TORINO, LESS THAN 24 HOURS BEFORE THE GAMNE I RECEIVED AN E-MAIL FROM ONLINE TICKET EXPRESS THAT UNFORTUNATELY MY TICKETS WERE NOT AVAILABLE ANYMORE AND THAT I WOULD BE REFUNDED MY MONEY... SORRY... SO I CALLED THEIR "CUSTOMER SERVICE" DEPARTMENT ASKING THEM FOR A SOLUTION SINCE I ALREADY TRAVELLED AND SPENT ALL THIS MONEY JUST TO WATCH THIS GAME... THERE ANSWER WAS SORRY, NOTHING TO DO AND THEY HANGED UP THE PHONE ON ME... OBVIOUSLY LESS THAN 24 HOURS BEFORE SUCH AN IMPORTANT GAME IT WAS IMPOSSIBLE TO GET ANY TICKETS FROM ANY OTHER PROVIDERS. THEREFORE I ENDED UP WATCHING THE GAME WITH MY FAMILY IN A BAR IN TORINO... THANK YOU "ONLINE TICKET EXPRESS'! LATER I LEARNED THAT MOST PROBABLY THIS FARSE COMPANY ACTUALLY SOLD MY TICKETS AT A HIGHER PRICE TO SOMEONE ELSE... REAL PROFESSIONAL CROOKS! I HOPE YOUR FARSE COMPANY WILL DISAPPEAR AT THE EARLIEST AND YOU WILL STOP CHEATING CUSTOMERS.
Tip for consumers:
STAY AWAY FROM THESE CROOKS!!!!
Date of experience: February 27, 2016
Great service was quick and easy to use and got to me with my information real quick. I would recommend this to all of my friends and family.
Date of experience: January 28, 2020
Would recommend to others. Site was easy to buy from and cant wait to use the tickets on the day of the match..
Date of experience: January 30, 2018
Got my tickets within minutes, very happy with the service. Very quick and reliable and my great nephew will get enjoy the show
Date of experience: March 27, 2019
The transaction was quick, easy and simple. I checked, saw, paid and printed. The website had competitive prices. The payment options were easy.
Date of experience: August 25, 2019
Very easy to use and accurate. Pricing and venue chart was very helpful. The web site was well thought out and worked perfectly.
Date of experience: June 3, 2018
Good and it was very easy to use and the price was great and it didn't take, ling for order to go though very quick with all of the information
Date of experience: June 30, 2018
It was very easy to navigate and place my order. Easy to understand and like it that they show the map of the OnlineTicketExpress center.
Date of experience: August 2, 2018
It was the best experience that I could even imagine the view was the best part, being able to see the game was good along with the seats itself
Date of experience: September 19, 2019
It was easy to order tickets, the site is pretty simple to use.
I`m going to use it again in the future, so thanks for the service.
Date of experience: July 29, 2018
Great! I looked around and even with the ticket apps available its great to see that i got the best price available.
Date of experience: October 27, 2018
This site was easy and quick to deliver i will definitely be using this site to purchase tickets again
Date of experience: August 28, 2019
I found tickets, placed my order and received them in minutes! So easy and fast! I would definitely order from them again!
Date of experience: April 22, 2019
The process was smooth and easy to purchase the tickets. I would use this method again and looking forward to the show.
Date of experience: August 21, 2018
The service is excellent and very easy to use. The service fee is high, but the tickets are in a great location.
Date of experience: August 16, 2018
Site was great it was efficient and effective and it was just a pleasure and I recommend this site if you want to purchase any type of tickets
Date of experience: August 9, 2018
The shopping experience was fast and easy. The only missing information are the seat numbers so we know where we are in the row.
Date of experience: January 20, 2020
I was surprised at how quick and easy this was. A few clicks and the tickets arrived at my house.
I was very impressed!
Date of experience: January 30, 2020
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
