Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Roland Garros Tickets!
Easy booking process, tickets arrived electronically in plenty of time, no trouble in presenting tickets at the gate and communication from Onlineticketexpress was timely and accurate. Would use them again
Date of experience: July 12, 2014
I booked tickets for Chelsea vs Aston Villa match for my son and I. I bought them to surprise him for his birthday. I'm not good with computers and online stuff, so I decided to call the company and make the purchase directly on the phone. I spoke to them and they were really nice. The sales rep who I spoke to explained me everything very detailed, so I could understand what I was buying. And about the seat selection, they recommended good stadium zones and levels, and we end up with excellent seats at Anfield. The tickets arrived to my house about 5 days before the match, so I could have my son a proper surprise.
Everything was plain and clear, and the results were just as expected, no bad surprises. The only one who got the surprise was my son, so I'm glad. Thanks!
Date of experience: November 16, 2015
I was nervous at first, because of some negative comments I read online about prices brokers and resellers. But all of my fears turned to relief and satisfaction, once my tickets were emailed to me., thats all that matters. I printed them and I got the seats I wanted. No complaints here
Date of experience: November 29, 2019
It was helpful, kind, understanding, patient, helpful, and very accommodating. I found that of all the ticket places I called your price was lowest. Thanks for give me oppotunity to take tickets of "Madrid v Liverpool final match
Date of experience: May 6, 2018
No communication. Was promised delivery of tickets 3 to 5 days in advance. They arrived 2 days in advance. I had already contacted them at least 10 times with no response. Finally cancelled the tickets and purchased new ones at 50% of the price. They billed me anyway. They are a scam. Wish I had read the reviews first.
Date of experience: November 13, 2013
These people are nothing short of common criminals I bought 2 off Tickets for the England France game on Saturday, after endless promises of delivery I was told that as above they would be available from near the box office at 3 to 5 pm. There is no contact available to claim back the monies i am owed because they do not wish to talk, please do as I have and report it to the fraud office and the trading standards, it is more than likeley money laundering or the such like. All i hope is that the person responsible suffers greatly but im sure he is laughing at us all for being so trusting, he is nothing more than low life scum who belongs in the gutter with the rest of the $#*!. I wish him all the very very worst health and may illness strike him blind.
Date of experience: February 28, 2011
I found Very Fast and Good Customer Service from onlineticketexpress.com when i was dealing with this company. They are very much professional with their service. I got my tickets at my hotel room and on the promised date of delivery. I found their ticket booking system is easier than any other sites and they are very responsive. They provided me the ticket before three days of the match kicked off. After experiencing with their service
Date of experience: July 31, 2016
Recently, my wife surprised with me with wondeful seats at the Chelsea vs Man UTD match, which she bought on onlineticketexpress.com. When I found the tickets in our letterbox I spoiled the surprise a bit, but I really loved it! I saw you have all sorts of venues in addition to sports on your website, so I will surprise her too when her birthday comes!
Date of experience: February 12, 2014
Bought 5 tickets for the Cubs game for a group of mine and the pricing was really cheap. There are some good deals on the site for Cubs games as pricing is lower than face value. Definitely check out OnlineTicketExpress.com.
Date of experience: April 29, 2016
We really enjoyed the last game of Bayer in Barcelona. We were my wife, my 2 kids and myself. We got the e-tickets immediately, fast and easy for us, given the fact that we don't usually buy by internet, but this time was the most convenient choice. Great experience and great to see Barça recover from losing in only two minutes. Wow.
Date of experience: October 13, 2015
Last month I ordered 5 tickets at OnlineTicketsexpress website to assist the mach Liverpool vs West Ham United, played on 29/08/15. Was a surprise for me to have the tickets in the reception of the Hotel I told them. I will follow this website. Thanks!
Bobbie
Date of experience: September 2, 2015
I recommend OnlineTicketExpress.com
Booking ticket from this website is very clear and easy.
The tickets I ordered arrived a week before the game, seats were according to my invitation and Barca won!:-))))
Date of experience: April 6, 2016
Don't use this. Please avoid. I can confirm it's a scam.
We ordered and paid for 2 tickets for the rugby game England v. Ireland on March 17,2012.
Organized a trip with the whole family to London.
Tickets were supposed to be delivered to the hotel.
Tickets never arrived.
We sent numerous e-mails, made many calls to all the numbers listed on the web site of onlineticketexpres. Com
We never received an answer to any of the e-mails or calls.
Dreadful experience.
Date of experience: March 19, 2012
Brilliant company always keep you up to date on when your tickets where arriving this was the first time using this company and will now use again and again. Thank you OnlineTicketExpress for a fantastic night.
Date of experience: October 18, 2016
My experience was all great. Don't have any text toMy expertise was all smart. I do not like paying most for tickets however they're a present. I hope that it's worthwhile however that's not your issue
Date of experience: November 8, 2017
Smooth, quick, and easy. It would be nice if your theatre display could zoom in to show where the rows are, but since it does at least show the starting and ending rows, I was still able to figure out where in the Main Floor row S is
Date of experience: October 29, 2019
Rip off con artists with horrendous customer service. The purchasing process is geared towards ripping you off and then customer services will be rude and offensive. Companies like this should be outlawed.
Date of experience: April 24, 2019
I was very impressed by this page that I've just discovered. No matter how popular the football match is, they got tickets for it and their prices are really competitive. For this reason, I decided I must try it and I have to say that every penny was worth it. Their delivery system is like a clock, and directly to my hotel in Valencia, so it was really confortable for me as the client. It was only my first time but it won't be the last. One of the best ticket agents out there, from my experience.
Date of experience: November 10, 2015
The booking process on line was very easy to complete. My ticket was posted the next day and was exactly as advertised. I would not hesitate to use OnlineTicketExpress tickets again or to recommend them.
Date of experience: April 19, 2017
I really admire the promotions, the weekend discounts and the World Cup 2014 ticket mania they have set there. But I believe that with little improvement in the Traffic service, they earn even better reviews. I noticed that the Traffic service isn't as determined as seems their ticket selling department. Rest, everything was fine.
Date of experience: July 26, 2014
I ordered two tickets of Liverpool Vs Manchester United from onlineticketexpress.com by 456£. The match venue was Emirates Stadium, London, But i had to go from far cause i live in York so i went there someday ago & i also had some work there so i wanted to take part in both my work & in the Game that is why i purchased ticket from them. I got my ticket in my hotel room just before 2 day's before the match Kick off. I am totally pleased with their service cause i got which i ordered to them.
I think i will use Onlineticketexpress.com again
Date of experience: January 23, 2012
This company is TERRIBLE!
I paid approx 250 for tickets for a match. Match has been postponed and I can't risk travelling until it is 100% safe with COVID19 as my sister is at risk.
I was hung up on twice when I called.
Refused to be given contact details no matter how many times I've asked.
Won't give me my money back as they're insisting the match will go ahead at some point.
Completely unfair as this is an extreme situation in which exceptions should be made.
They're are terrible to deal with and have no respect for their customers. I will be leaving bad reviews everywhere possible! I hope they go under after this as they are TERRIBLE!
Date of experience: March 28, 2020
This site was recommended to me by a friend by saying: "The best site for getting tickets for any game, any time". It lived up to it's expectations because next week I'm going to see Tottenham v Cardiff.
Date of experience: February 27, 2014
It's fine. Wish it had a quicker delivery date though. Wanted to have something "in hand" to use as a Christmas Gift. Will have to get creative I guess! Please send an Email confirmation that I can use.
Date of experience: November 6, 2018
The website was very easy to use and did not contain too many pages to go through. The email confirmation was instantaneous and I received the online tickets by email within a few minutes of completing my purchase.
Date of experience: January 29, 2020
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!