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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user beresf
Canada
1 review
1 helpful vote
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March 29th, 2019

The site was super easy to follow. I was able to find what I was looking for and compare different options at different prices.

Date of experience: March 29, 2019

Thumbnail of user robertm401
Thailand
1 review
0 helpful votes
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September 10th, 2016

OnlineTicketExpress was great! Completely satisfied from the service but the booking fee was too high!

Date of experience: September 9, 2016

Thumbnail of user derrickl36
1 review
0 helpful votes
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January 28th, 2019

Thank you for making this easy and affordable. Quick response! Thank you easy love Phantom of the Opera

Date of experience: January 27, 2019

Thumbnail of user counh
California
1 review
0 helpful votes
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February 26th, 2019

The gentleman who helped me was very nice and helpful! He helped me find the tickets we wanted and was very patient with all of my questions!

Date of experience: February 26, 2019

Thumbnail of user edwardg224
Washington
1 review
0 helpful votes
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January 29th, 2020

Wonderful! I will be back. This site makes it easy to place an order. I will recommend it to my friends

Date of experience: January 29, 2020

Thumbnail of user dianes159
India
1 review
0 helpful votes
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March 11th, 2017

Booked tickets easily without any fuss. Tickets arrived within the week. What more can I say, brilliant service without any fuss?

Date of experience: March 11, 2017

Thumbnail of user gregoryr140
Georgia
1 review
0 helpful votes
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October 29th, 2019

First time I have used this, so I am interested to see the resulting tickets. I hope I am not disappointed.

Date of experience: October 27, 2019

Thumbnail of user carolynm229
Germany
1 review
0 helpful votes
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July 30th, 2018

Very excited to get to go to the event been wanting to go for a very long time so I appreciate the chance to do this for my husband and myself

Date of experience: July 30, 2018

Thumbnail of user ralisd
Texas
1 review
1 helpful vote
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October 27th, 2018

Everything was easy and I was able to receive my tickets instantly. A very good service. It was easy way to get tickets.

Date of experience: October 25, 2018

Thumbnail of user chesterg16
1 review
0 helpful votes
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September 16th, 2019

This is the second time using this website and I have 100% confidence in the re sellers and trust in the site.

Date of experience: September 16, 2019

Thumbnail of user lonnieae
Georgia
1 review
0 helpful votes
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January 29th, 2019

Found the site simple to use as well as quick and easy to find and purchase tickets to concerts around the area.

Date of experience: January 28, 2019

Thumbnail of user warnh
New York
1 review
0 helpful votes
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February 25th, 2019

Was awesome quick and easy and will use the service again and will recommend it to my family and friends

Date of experience: February 25, 2019

Thumbnail of user scottlk
California
2 reviews
0 helpful votes
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December 26th, 2017

Love this site. Easy to use the site. Great seats to choose from. Will continue to use this sight for future events

Date of experience: December 25, 2017

Thumbnail of user oliveram4
Mexico
1 review
0 helpful votes
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March 16th, 2022

They will never deliver you the tickets, you will lose money, and of course, the match, you have been warned

Date of experience: March 16, 2022

Thumbnail of user josepk
New York
1 review
0 helpful votes
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August 3rd, 2018

This was awesome, I was very impressed and pleased with how efficient it was. It was very easy to navigate and place my order

Date of experience: August 2, 2018

Thumbnail of user troydch
India
1 review
0 helpful votes
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October 13th, 2017

The match was absolutely amazing. The whole experience was surreal, everything was perfect! Thanks Online Ticket Express

Date of experience: October 13, 2017

Thumbnail of user ahm1308
India
2 reviews
0 helpful votes
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January 22nd, 2018

Great ticket service. Easy to use this site. Definitely use this service again. :) Thanks online tickets express

Date of experience: January 20, 2018

Thumbnail of user valeriet67
New York
1 review
0 helpful votes
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January 15th, 2019

Fast and easy. Only down fall was the sneaky service charges and the instant download charge and my only option was instant download... .......

Date of experience: January 14, 2019

Thumbnail of user deenaw1
Australia
1 review
0 helpful votes
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December 8th, 2016

I ordered tickets for EPL. I received tickets very fast. The tickets were with good price. I am happy...

Date of experience: December 8, 2016

Thumbnail of user fromaf
California
1 review
0 helpful votes
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February 27th, 2019

It was very easy to get tickets. I would do it again. This was a very easy process. I would definitely be a repeat customer.

Date of experience: February 26, 2019

Thumbnail of user johnp1897
Georgia
1 review
0 helpful votes
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October 23rd, 2019

Easy to order, very quick! Very pleased with the service and the site was easy to navigate! Thanks OnlineTicketExpress

Date of experience: October 22, 2019

Thumbnail of user sandraj221
France
1 review
0 helpful votes
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October 31st, 2019

The guy on the phone with me was very nice and was very patient with me. No problems at all. Great Service!

Date of experience: October 29, 2019

Thumbnail of user dennisw332
Netherlands
1 review
0 helpful votes
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November 1st, 2019

Process was quick. Wish there was a price breakdown before purchase. If it was there I didn't see it.

Date of experience: October 30, 2019

Thumbnail of user michellep284
Illinois
1 review
0 helpful votes
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June 30th, 2018

Fast & friendly site to buy tickets. Saw a tv offering the tickets and found the site easy to buy it

Date of experience: June 30, 2018

Thumbnail of user lindal788
Norway
1 review
0 helpful votes
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September 16th, 2019

I got what I wanted quickly and easily! I chose my tickets made my purchase and received my electronic tickets in minutes.

Date of experience: September 16, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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