• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user joshuac302
Netherlands
1 review
0 helpful votes
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November 10th, 2019

My shopping experience has always been good and I will continue to shop for tickets this way, thank you very much!

Thumbnail of user loric220
New York
1 review
0 helpful votes
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September 21st, 2018

Good service. Although I'm a little confused as to when I'll get my tickets but it worked fine and was efficient

Thumbnail of user anniej11
Australia
1 review
0 helpful votes
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June 25th, 2016

OnlineTicketExpress is by far the best online source for football tickets. They are trustworthy and have provided me with great seats.

Thumbnail of user donaldm391
California
1 review
0 helpful votes
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Thumbnail of user mitchellr33
New York
1 review
0 helpful votes
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September 2nd, 2018

I used this site for the first time, tickets were less expensive and delivered as promised. I'm very pleased.

Thumbnail of user richardg722
Germany
1 review
0 helpful votes
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October 26th, 2019

It was very quick and easy, no hesitations or problems. Great job. Awesome experience with Online Ticket Express

Thumbnail of user jessicaw282
Canada
1 review
0 helpful votes
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August 30th, 2018

Whole experience designed with user in mind. Fast, intuitive, and the prices are good, too. Glad I found you guys!

Thumbnail of user thelmak4
Canada
1 review
0 helpful votes
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September 16th, 2019

Very straightforward although difficulty using papal, perhaps because our home address is in the uk.

Thumbnail of user bernadinej1
Netherlands
1 review
0 helpful votes
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September 16th, 2019

Second time using this site & I have plans to use it again in the future when looking for reasonably prices event tickets.

Thumbnail of user gabrielts
Canada
1 review
0 helpful votes
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August 3rd, 2018

Tickets would be better if they were sent by postal mail. I feel the service charge is very high for something you are sending via email.

Thumbnail of user lydiac69
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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August 26th, 2019

Not a tech person, this was easy. I'm concerned about getting in. I wonder how you'd handle it if someone's phone dies easily like mine does.

Thumbnail of user patriciaa379
Canada
1 review
0 helpful votes
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August 29th, 2019

Site was very user friendly, no annoying counter timing out while you make choices. Thanks Online Ticket Express.

Thumbnail of user angelab499
Canada
1 review
0 helpful votes
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August 29th, 2019

This was such an easy site to use and when I had a question, they responded in less than 24 hours. Great service!

Thumbnail of user neilp69
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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August 26th, 2019

It would be nice to have a better view of the seats just like in Ticketmaster. Letters don't help that much.

Thumbnail of user jackg142
1 review
0 helpful votes
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June 30th, 2018

Easy and lightning fast! A+ Experience. I would absolutely recommend purchasing electronic passes thru city tickets.

Thumbnail of user msm143
New York
1 review
1 helpful vote
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June 4th, 2019

Im usually leary about resale tickets as Ive been burned before. Trying again for my husbands birthday. Wish us luck!

Thumbnail of user trula
France
1 review
0 helpful votes
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June 3rd, 2019

Tickets I ordered for a WWE event arrived in two days! Very impressed with their quick delivery service.

Thumbnail of user gtwrh
Georgia
1 review
0 helpful votes
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April 24th, 2019

Very easy process to order tickets! Would definitely go with this site again for future concerts or events.

Thumbnail of user jjdwhk
Florida
1 review
0 helpful votes
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April 24th, 2019

Abby was extremely patient with me as i had quite a few questions. His answers were very thorough and clear.

Thumbnail of user nanetterm
Switzerland
1 review
0 helpful votes
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May 31st, 2018

Good and fast checkout. Also goo to offer discount so you can convince rapidly of buying tickets in your website.

Thumbnail of user lisag268
Canada
1 review
0 helpful votes
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April 2nd, 2018

I like that it made getting tickets to my first event so easy! But the service fees almost had me double thinking using something else instead

Thumbnail of user stephenl112
Texas
3 reviews
10 helpful votes
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March 16th, 2018

She was wonderful, extremely helpful, personable, and answered all of my questions- thank you for allowing me this opportunity.

Thumbnail of user hithep
Georgia
1 review
0 helpful votes
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February 26th, 2019

33% service fees are highway robbery. The convince is fine, but another $7.50 to print my own tickets. BIG thumbs down

Thumbnail of user corinneww
California
1 review
0 helpful votes
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February 3rd, 2018

Quick and easy. Rapid response charges a bit high. Really wanted tickets. That is all. Online Ticket Express

Thumbnail of user greenm28
Minnesota
1 review
0 helpful votes
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January 18th, 2018

Flash seats were confusing. Hopefully, it works as advertised... Thanks Online Ticket Express :). use you again..

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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