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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
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Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user hithep
Georgia
1 review
0 helpful votes
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February 26th, 2019

33% service fees are highway robbery. The convince is fine, but another $7.50 to print my own tickets. BIG thumbs down

Date of experience: February 25, 2019

Thumbnail of user jessicaw282
Canada
1 review
0 helpful votes
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August 30th, 2018

Whole experience designed with user in mind. Fast, intuitive, and the prices are good, too. Glad I found you guys!

Date of experience: August 30, 2018

Thumbnail of user mitchellr33
New York
1 review
0 helpful votes
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September 2nd, 2018

I used this site for the first time, tickets were less expensive and delivered as promised. I'm very pleased.

Date of experience: September 2, 2018

Thumbnail of user victordt
Hong Kong
1 review
0 helpful votes
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January 15th, 2018

Only one complaint, I would like to have my tickets mailed or downloaded quicker that what they are offering.

Date of experience: January 13, 2018

Thumbnail of user greenm28
Minnesota
1 review
0 helpful votes
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January 18th, 2018

Flash seats were confusing. Hopefully, it works as advertised... Thanks Online Ticket Express :). use you again..

Date of experience: January 16, 2018

Thumbnail of user richardg722
Germany
1 review
0 helpful votes
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October 26th, 2019

It was very quick and easy, no hesitations or problems. Great job. Awesome experience with Online Ticket Express

Date of experience: October 24, 2019

Thumbnail of user elaineb184
California
1 review
0 helpful votes
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November 1st, 2019

Easy to use site. Wish there were more tickets available, in moderate price range, for instant download.

Date of experience: October 30, 2019

Thumbnail of user donaldm391
California
1 review
0 helpful votes
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Thumbnail of user anniej11
Australia
1 review
0 helpful votes
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June 25th, 2016

OnlineTicketExpress is by far the best online source for football tickets. They are trustworthy and have provided me with great seats.

Date of experience: June 24, 2016

Thumbnail of user corinneww
California
1 review
0 helpful votes
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February 3rd, 2018

Quick and easy. Rapid response charges a bit high. Really wanted tickets. That is all. Online Ticket Express

Date of experience: February 1, 2018

Thumbnail of user ashleyrob
Germany
1 review
1 helpful vote
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March 30th, 2017

Really pleased with the seats allocated, was exactly where described. Will definitely use them again as always have good availability.

Date of experience: March 30, 2017

Thumbnail of user daver469
GB
1 review
1 helpful vote
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July 4th, 2020

Do not use these con merchants. Check their good reviews they are fake. Just take your money don't give tickets and no refund. Avoid at all costs.

Date of experience: July 4, 2020

Thumbnail of user stephenl112
Texas
3 reviews
10 helpful votes
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March 16th, 2018

She was wonderful, extremely helpful, personable, and answered all of my questions- thank you for allowing me this opportunity.

Date of experience: March 16, 2018

Thumbnail of user sethba
Australia
2 reviews
2 helpful votes
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April 25th, 2017

No issues to report concerning our booking.
Maybe needs a few less adverts. I will use this service again.

Date of experience: April 25, 2017

Thumbnail of user bobbieh44
California
1 review
0 helpful votes
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November 11th, 2019

Thanks really worked well. Will do it again soon. Cant wait to see the monster trucks. My kids are so excited.

Date of experience: November 10, 2019

Thumbnail of user dustins92
Georgia
1 review
0 helpful votes
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November 11th, 2019

The site is very intuitive and I was able to purchase tickets for my wife's birthday in under five minutes!

Date of experience: November 9, 2019

Thumbnail of user joshuac302
Netherlands
1 review
0 helpful votes
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November 10th, 2019

My shopping experience has always been good and I will continue to shop for tickets this way, thank you very much!

Date of experience: November 8, 2019

Thumbnail of user lisag268
Canada
1 review
0 helpful votes
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April 2nd, 2018

I like that it made getting tickets to my first event so easy! But the service fees almost had me double thinking using something else instead

Date of experience: March 31, 2018

Thumbnail of user loric220
New York
1 review
0 helpful votes
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September 21st, 2018

Good service. Although I'm a little confused as to when I'll get my tickets but it worked fine and was efficient

Date of experience: September 21, 2018

Thumbnail of user neilp69
GB
1 review
0 helpful votes
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August 26th, 2019

It would be nice to have a better view of the seats just like in Ticketmaster. Letters don't help that much.

Date of experience: August 24, 2019

Thumbnail of user lydiac69
GB
1 review
0 helpful votes
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August 26th, 2019

Not a tech person, this was easy. I'm concerned about getting in. I wonder how you'd handle it if someone's phone dies easily like mine does.

Date of experience: August 24, 2019

Thumbnail of user nanetterm
Switzerland
1 review
0 helpful votes
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May 31st, 2018

Good and fast checkout. Also goo to offer discount so you can convince rapidly of buying tickets in your website.

Date of experience: May 31, 2018

Thumbnail of user angelab499
Canada
1 review
0 helpful votes
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August 29th, 2019

This was such an easy site to use and when I had a question, they responded in less than 24 hours. Great service!

Date of experience: August 28, 2019

Thumbnail of user patriciaa379
Canada
1 review
0 helpful votes
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August 29th, 2019

Site was very user friendly, no annoying counter timing out while you make choices. Thanks Online Ticket Express.

Date of experience: August 28, 2019

Thumbnail of user jjdwhk
Florida
1 review
0 helpful votes
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April 24th, 2019

Abby was extremely patient with me as i had quite a few questions. His answers were very thorough and clear.

Date of experience: April 23, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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