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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
We bought 4 tickets for Barcelona game and 4 tickets for PSG game that was originally scheduled for April 1st but the game was rescheduled and we wont be in Paris on the date. We sent so many emails, we called customer service two times and they said we have to wait for a response, they waited to call us 2 days before the game to let us know that they cannot do anything about it because the tickets are ready to be dispatched. Im very disappointed because they dont have any consideration also Ricardo from the customer service was really, really rude.
Date of experience: March 12, 2018
Representative on the phone was easy to work with and answered all my questions. Recieved my confirmation email immedianly as well as instructions on what to expect with forthcoming electronic tickets.
Date of experience: February 24, 2019
I purchased 4 tickets to see Arsenal Shakthar Donetsk Champions league game. Was charged 260pounds, and 30 pounds for handling(dont get it) but 335.40 pounds was deducted from my account. Even more annoying, the tickets didnt come. I have sent so many mails and called the ever rude and un professional customer service, all to no avail. Have deceided to report them to the police and push the case from there.
Date of experience: November 14, 2010
I ordered tickets to see Arsenal vs Aston Villa. After some days of worrying, I thought it was a Scam but the day after the game we received the ordered tickets
The service was kind of mediocre but at least we got the tickets, right?
Date of experience: March 23, 2012
Online Business is a Business that is very fast, Reliable and very fast in quick delivery. Many online Businesses have been able to touch some many lives Positively in so many countries not only in the country of it owners. Online Business is the Best way to get closer to the world and touch the individuals without seeing or knowing them. Online Busineses have been a Blessing to some People.
Date of experience: May 17, 2019
I am so excited to see CR7 brown once but never seen chris young I cannot wait! He has so many good goals Lanco Im excited to see greatest football skills on May 26 in Champions League 2018 final: Liverpool vs. Real Madrid Match
Date of experience: May 6, 2018
I'm from USA, so English is not my native language, but the website is super easy to navegate.
Even when I have to confirm the purchase with the credit card bank, it was super fast, not like I'm use to
Date of experience: October 28, 2018
Just hate the service fees. Technology is supposed to make things easier and cheaper. I realize there's a maintenance associated with it but almost $20 per ticket is not reasonable.
Date of experience: January 19, 2019
I would definite use online city tickets again. I I know that there are going to be up charges in the seats but they were less than most and it was an instant download.
Date of experience: June 1, 2019
Booking went relatively smoothly, tickets were delivered on time.
I got a lot of advertisement about other events for which tickets can be purchased through this service.
Date of experience: August 23, 2017
Super fantastic service! Thank you. Greta Van Fleet Paramount Theater Oct 25! Yes! I was able to purchase two tickets for my sister's birthday. I am so excited!
Date of experience: October 27, 2018
Got exactly what I paid for and was expecting. They were emailed right away and I had no problem at the gate. My team lost though - maybe you can work on that, Online Ticket Express. Thanks
Date of experience: June 25, 2019
Quick, easy, and fair prices for tickets! Downloaded tickets shortly after purchase. Also, a big plus that they take paypal. So excited to see the Foo Fighters again!
Date of experience: August 2, 2018
Website was easy to use, email confirmation and tickets sent right away. Ticket prices were much cheaper than other sites that I checked. Will use again.
Date of experience: October 22, 2019
This was the first time that i have ordered from Online Ticket Express. The Tickets arrived within two days. We had good seats and there were no problems
Date of experience: March 6, 2017
The experience went good service was very effective to A really excited for this Champions League 2018 final: Liverpool vs. Real Madrid match can't wait to see Ozzy Osborne May 26, at 2:45 p.m. ET.
Date of experience: May 6, 2018
Quick and easy process. If you could show the exact seating, that would be nice along with where stairs are in comparison to seats as well as exits, bathrooms etc..
Date of experience: December 24, 2018
I would have liked to see which seats were available and not just the row. This is my first time buying tickets, how do I find out more about the VIP section?
Date of experience: March 29, 2019
Online Ticket Express proved to be an efficient method of purchase for my parking tickets for a concert in May. I would surely consider using them a second and third time.
Date of experience: September 16, 2019
I am very surprised, i bought some tickets 5 days before Chelsea vs Stoke city, pay them a bit more than the actual value, but they have been delivered on time.
Everything was as good as i planned.
Date of experience: March 17, 2012
OnlineTicketExpress makes ticket buying so easy! Their recommendation and upcoming event newsletters are always on point and never annoying. Love this site!
Date of experience: January 20, 2020
I am not the most tech-savvy person and\I also don't like processes that require a lot of your time. Not only was this process easy, it was very speedy and manageable.
Date of experience: January 25, 2020
Quick and easy. Will definitely use this site in the future. Thanks for making it a snap. I really don't have much else to say I'm just trying to reach the 100 character quota so I can exit
Date of experience: March 29, 2019
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
