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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Have used Get me In on more than one occasion and have never yet been let down(touch wood). Highly recommend and I would not hesitate to use this site again.
Date of experience: May 11, 2016
I filled out the ticket info and received my tickets within minutes. I also got email confirmation right away that everything was good to go. I will use them again.
Date of experience: October 24, 2019
Quick an easy to do had no, problems with the order everything went thru fast an easy get purchased thanks again hope use you in near future for other events
Date of experience: May 30, 2018
Prefer to deal directly with venue but since the online ticket companies buy up so many of the seats in blocks that we have limited options in getting a seat
Date of experience: April 22, 2019
Thank you, I was very impressed and pleased with the phone ordering service I received. I will continue to use Online Ticket Express Seats for future match.
Again, thanks.
Date of experience: October 22, 2017
Quick and non confusing. Went through without a hitch. Would definitely use again. Now just have to see if things work out as easy as it was to order?
Date of experience: July 30, 2018
T was easy to access information and do payment. Really like it.
I will recommend to those who want to book tickets in this site. Thanks Online
Ticket Express
Date of experience: May 11, 2017
I've never purchased tickets from other than Ticketmaster outlets before. This was a time saver, and as long as they're "no hassle at the door" I'm a happy camper!
Date of experience: August 28, 2019
I bought 1 ticket for Fulham vs Hamburg and paid 171 EUR. 10 days before the event they told they can't ship the tickets only personal pick up would work. That was the first time I thougt thar there is something wrong. On the phone the employees were uncredible unfriendly and not helpful. But they promised that the tickets are there just because of the vulcan chaos they can't ship. At the pick up point in Fulham nobody from them showed up. I booked a flight and everything and then these company tretated me like a piece of $#*!. What legal actions can I take?
Date of experience: April 30, 2010
Reliable and easy! Received my tickets via email within 2 days! Secure site, no issues with credit card fraud. Tickets look authentic... but I guess I can't be sure until the day of the event.
Date of experience: September 2, 2018
Tickets dispatched very quickly. Efficient service. Easy booking facility online showing all seats available in a clear manner. Would recommend service and use it again to buy tickets.
Date of experience: September 9, 2016
Fees are a bit to high. I Should charge an incoming fee on my end for receiving your digital tickets. Makes me want to open a competitive theatre in the Neighborhood! Steal the show(s)!
Date of experience: January 19, 2019
Easy to do and very efficient. Love buying tickets this way no more standing in lines. Received them the same day within a few hours. Highly recommend to anyone needing tickets to an event.
Date of experience: February 12, 2019
I buy tickets for the Everton/WestHam match 19th october. I prepaid by creditcard two weeks earlier. The company guaranteed that the tickets should be delivered to the hotel I stayed in in Manchester well in advance of the match. That did`t happend. I got several emails and phone calls with various conflicting messages. At the start of the match I got the tickets but it incurred a huge extra expense for me which they refused to refund.
Date of experience: October 25, 2019
All good for me! After purchasing my tickets, I went to another site and their price was double! Also like having access to seating chart when purchasing.
Date of experience: January 28, 2020
Website was user friendly and easy to use. Tickets were delivered within 3 days of ordering. Great follow-up via email to make sure I received my tickets.
Date of experience: March 29, 2019
Nice and easy transaction! Got my downloadable tickets right away. Fees are a bit high but they are sadly high everywhere. Sat the best ticket prices here.
Date of experience: April 24, 2019
Super easy. Ordered the tickets online and here they are. Excited about the concert. I will continue to shop for tickets this way, thank you very much!
Date of experience: November 28, 2019
No improvement, no refund, nothing.
A shame!
They have several times confirmed that refund was on its way... which one I don't know, for sure not mine.
Date of experience: December 4, 2020
The site is very easy to use and I love that it shows right where the seats your looking at are located. I just wish the prices were a little more manageable.
Date of experience: September 23, 2019
We bought three tickets to the UCL semifinal Barcelona - Liverpool on May 1st on Camp Nou. The tickets were delivered on the day on the match and we had a wonderful experience.
Overall, our experience was a good one. Indeed, some things other reviews complain about were true for us, too: the price was more than double the original one; the seats were not together, actually one of them was behind the opposite goal; waiting for the tickets until a few hours before the game was AGONY.
BUT all these are minor inconveniences when it comes to such huge events, for which the high demand makes it impossible to get tickets in any other way (like the official website).
So overall, COMPLETELY WORTH IT.
Date of experience: May 7, 2019
I bought tickets form OnlineTicketExpress. Good seats, good service and a great show. No problems at all. I would be happy to use OnlineTicketExpress.com In again.
Date of experience: August 14, 2016
This site is SUPER fast if you want to think you are paying one price and end up paying another. Bought tickets for "$70/each" NO SERVICE FEE WAS POSTED, THEY GAVE ME NO TOTAL. Then I found out I paid $190.20 for TWO tickets.
I didn't realize this site was not the venue's site because that is what I had googled.
They have a "100% satisfaction guarantee" and yet all prices are final.
I found out I could have purchased almost the exact same tickets for $15/each and even if they would have charged me $60 for a service fee it would still be $100.00 less than this POS site.
Tip for consumers:
DO NOT USE THIS SITE
check out any other ticket site first!!
They refused to cancel my purchase.
Date of experience: March 31, 2017
I had a great experience ordering tickets through this service. Will go this route from now on. It a speedy process and took no time at all to receive my tickets!
Date of experience: September 1, 2018
Fast effective and fully satisfied. I booked the tickets and they arrived in good time.
Our seats were really close and we had the most fantastic evening!
Will definitely use again!
Date of experience: May 11, 2016
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
