• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user victordt
Hong Kong
1 review
0 helpful votes
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January 15th, 2018

Only one complaint, I would like to have my tickets mailed or downloaded quicker that what they are offering.

Thumbnail of user thandd
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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February 24th, 2019

Price of tickets were ok but then said overall total so wasnt expecting anything more and hit with hidden fees afterwards not cool

Thumbnail of user josephj74
California
2 reviews
0 helpful votes
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November 9th, 2017

Super easy check out! Did it in 10 mins and helps that they offer papal checkout! Got my tickets within seconds with instant download!

Thumbnail of user kiutl
Texas
1 review
0 helpful votes
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January 27th, 2019

I would use this site again. It was qick and easy. I was glad to see that you have the option to guarantee your order.

Thumbnail of user vancesg
Illinois
1 review
0 helpful votes
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October 22nd, 2018

No problem at all. Everything was easy. Different from other sities, here the site was always up.It asked me obvious matters, all easy to answer.

Thumbnail of user edmund
France
1 review
0 helpful votes
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July 18th, 2018

I was trying to get tickets on a different site and couldn't get it to work. Glad there was no problem with this one.
Thanks

Thumbnail of user dc22
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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December 9th, 2011

Please please please please please don't use Online Ticket Express. The best I can say is that they don't deliver on anything they promise, the worst is that they are effectively interactive thieves! They don't have any of the tickets they offer despite listing a number of tickets. They try and catch you out by getting you to sign and send back a form within 24 hours which if you don't do they will keep your money and they don't have to send the tickets.
In my situation I did everything they asked and got confirmation that the order was complete and that I would receive the tickets 1-2 days before the event. 2 days before they called me to say they didn't have the tickets and that they would be refunding the money into my account within 6 days. 2 weeks later I still hadn't received the money, I called (phone just rings once and goes dead), emailed and used the interactive customer support. I received no response from anyone apart from the interactive support who assured me they would be refunding the money.

I took the advice of other people who have left reviews and am now using my bank in an attempt to gain the refund. They are absolute cowboys who have no intention of sending tickets or refunding money. I hope my bank has more luck. I lost money on travel and hotels and the whole experience has set me back a small fortune! I wish I had read these reviews before ordering the tickets and feel stupid for not doing so. Please if you are reading this and considering using this service don't you will regret it hugely. You would do better relying on your friendly neighbourhood tout than trusting these and I genuinely mean that!

Thumbnail of user hubertj13
Switzerland
1 review
0 helpful votes
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November 10th, 2019

Using OnlineTicketExpress tickets was super easy even for someone not computer savvy like myself. Couldn't believe how easy it was.

Thumbnail of user ashleymm
Texas
1 review
0 helpful votes
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July 15th, 2018

Will be doing it again! I had easy shopping, efficient payment and fast delivery. Will definitely use 5his service again.

Thumbnail of user williamdhard
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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April 22nd, 2018

It had agreat choices of seat locations and prices. Quick turn around in receiving verification and receiving the download tickets.

Thumbnail of user davids971
Switzerland
2 reviews
10 helpful votes
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March 1st, 2018

Fast easy
Printed tickets all in a matter of minutes
Highly recommenced
Would use this site again
Now it is time to sit back and wait till show time

Thumbnail of user roberth920
1 review
0 helpful votes
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September 2nd, 2018

Website was easy to use, and there was lots of availability. I also like how the tickets were available prior to ticketmastet presale.

Thumbnail of user johnnyd80
California
1 review
0 helpful votes
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January 25th, 2020

This is the first time we have use this site. It was easy to go throught to purchase our items. Hope the rest of it goes as smoothly.

Thumbnail of user gabriels79
Georgia
1 review
0 helpful votes
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September 15th, 2018

Fast! Very easy to maneuver & to buy tickets, fast! Totally satisfied with the service provided from this service. Will definitely use them again!

Thumbnail of user ghet
Texas
1 review
0 helpful votes
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April 24th, 2019

Very easy to place order and quick to recieve thank you looking forward to seeing the concert and would use this site again

Thumbnail of user theresam214
New Jersey
1 review
0 helpful votes
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June 22nd, 2019

Great prices and site no problems quick and easy with great costumer service will recommend to my friends.!

Thumbnail of user hfdsd
Georgia
1 review
0 helpful votes
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April 24th, 2019

It didnt print my name on the ticket when I printed it from the email. Will it be on the real tickets or how do they know? Thanks

Thumbnail of user joyceb214
Georgia
1 review
0 helpful votes
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November 11th, 2019

It was quick and easy. But I didn't see an explaination of what flash delivery means. And it was the only delivery method available.

Thumbnail of user johnde2
Australia
1 review
0 helpful votes
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May 22nd, 2017

First Class seats as mentioned when I originally booked, would use Online Ticket Express again. Thanks for this tickets site.

Thumbnail of user coordj
California
1 review
0 helpful votes
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March 17th, 2019

Everything I had to do to order my tickets was really easy and went smoothly. Def wouldn't hesitate to order tickets again.

Thumbnail of user gilbertw21
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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July 30th, 2018

Awesome job im hoping for it frist time using it so i hope it go's great for me thanks again i really appreciate it

Thumbnail of user josephh358
Netherlands
1 review
0 helpful votes
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August 26th, 2019

It was easy and simple to buy for this page, I'm happy to get the tickets I wanted, I recommend buying here because it's simple.

Thumbnail of user deborahj42
Virginia
1 review
0 helpful votes
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September 16th, 2017

Excellent website to buy and obtain tickets, amazing tickets and seat availablity. Would ask all my friends and family to use this website.

Thumbnail of user jamesn372
France
1 review
0 helpful votes
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October 29th, 2019

For a short time I had a problem because I had not indicated I agreed to terms. I submitted, but had not received order number. Ok now. Thanx

Thumbnail of user onceso
Florida
1 review
0 helpful votes
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October 28th, 2018

Easy to use, fast service. Only thing would be the service charges shouldn't be charged per ticket. Should only be per order.

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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