• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user cesard12
North Carolina
1 review
0 helpful votes
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March 12th, 2018

We bought 4 tickets for Barcelona game and 4 tickets for PSG game that was originally scheduled for April 1st but the game was rescheduled and we wont be in Paris on the date. We sent so many emails, we called customer service two times and they said we have to wait for a response, they waited to call us 2 days before the game to let us know that they cannot do anything about it because the tickets are ready to be dispatched. Im very disappointed because they dont have any consideration also Ricardo from the customer service was really, really rude.

Thumbnail of user ingthed
Georgia
1 review
1 helpful vote
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February 24th, 2019

Representative on the phone was easy to work with and answered all my questions. Recieved my confirmation email immedianly as well as instructions on what to expect with forthcoming electronic tickets.

Thumbnail of user stuartb7
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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March 23rd, 2012

I ordered tickets to see Arsenal vs Aston Villa. After some days of worrying, I thought it was a Scam but the day after the game we received the ordered tickets
The service was kind of mediocre but at least we got the tickets, right?

Thumbnail of user chimeneo
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 14th, 2010

I purchased 4 tickets to see Arsenal Shakthar Donetsk Champions league game. Was charged 260pounds, and 30 pounds for handling(dont get it) but 335.40 pounds was deducted from my account. Even more annoying, the tickets didnt come. I have sent so many mails and called the ever rude and un professional customer service, all to no avail. Have deceided to report them to the police and push the case from there.

Thumbnail of user davidb2180
Nigeria
1 review
0 helpful votes
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May 19th, 2019

Online Business is a Business that is very fast, Reliable and very fast in quick delivery. Many online Businesses have been able to touch some many lives Positively in so many countries not only in the country of it owners. Online Business is the Best way to get closer to the world and touch the individuals without seeing or knowing them. Online Busineses have been a Blessing to some People.

Thumbnail of user karisdixr
Germany
1 review
0 helpful votes
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May 6th, 2018

I am so excited to see CR7 brown once but never seen chris young I cannot wait! He has so many good goals Lanco Im excited to see greatest football skills on May 26 in Champions League 2018 final: Liverpool vs. Real Madrid Match

Thumbnail of user happerl
1 review
0 helpful votes
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October 28th, 2018

I'm from USA, so English is not my native language, but the website is super easy to navegate.
Even when I have to confirm the purchase with the credit card bank, it was super fast, not like I'm use to

Thumbnail of user agookp
Illinois
1 review
0 helpful votes
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December 25th, 2018

Ticket prices are really high but the site was easy to use. Would only recommend you have a more detailed seating chart for people to see exactly where they will be sitting

Thumbnail of user minutn
Illinois
1 review
0 helpful votes
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October 28th, 2018

Super fantastic service! Thank you. Greta Van Fleet Paramount Theater Oct 25! Yes! I was able to purchase two tickets for my sister's birthday. I am so excited!

Thumbnail of user sandrahans
Luxembourg
1 review
0 helpful votes
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May 6th, 2018

The experience went good service was very effective to A really excited for this Champions League 2018 final: Liverpool vs. Real Madrid match can't wait to see Ozzy Osborne May 26, at 2:45 p.m. ET.

Thumbnail of user roxiee3
Washington
1 review
0 helpful votes
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June 26th, 2019

Got exactly what I paid for and was expecting. They were emailed right away and I had no problem at the gate. My team lost though - maybe you can work on that, Online Ticket Express. Thanks

Thumbnail of user bettec2
Arizona
1 review
0 helpful votes
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August 23rd, 2017

Booking went relatively smoothly, tickets were delivered on time.

I got a lot of advertisement about other events for which tickets can be purchased through this service.

Thumbnail of user mtlos
Virginia
1 review
0 helpful votes
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March 6th, 2017

This was the first time that i have ordered from Online Ticket Express. The Tickets arrived within two days. We had good seats and there were no problems

Thumbnail of user inetv
Georgia
1 review
0 helpful votes
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December 25th, 2018

Quick and easy process. If you could show the exact seating, that would be nice along with where stairs are in comparison to seats as well as exits, bathrooms etc..

Thumbnail of user donnad274
California
1 review
0 helpful votes
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August 3rd, 2018

Quick, easy, and fair prices for tickets! Downloaded tickets shortly after purchase. Also, a big plus that they take paypal. So excited to see the Foo Fighters again!

Thumbnail of user lindaf501
Texas
1 review
0 helpful votes
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January 21st, 2019

Just hate the service fees. Technology is supposed to make things easier and cheaper. I realize there's a maintenance associated with it but almost $20 per ticket is not reasonable.

Thumbnail of user marka814
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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October 23rd, 2019

Website was easy to use, email confirmation and tickets sent right away. Ticket prices were much cheaper than other sites that I checked. Will use again.

Thumbnail of user palld
Canada
1 review
0 helpful votes
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June 3rd, 2019

I would definite use online city tickets again. I I know that there are going to be up charges in the seats but they were less than most and it was an instant download.

Thumbnail of user goildz
1 review
2 helpful votes
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March 27th, 2019

Quick and easy to use. Not like some ticket sites. This survey however is not something that should be made in such a way that one must type at least 100 characters,

Thumbnail of user alryf
Florida
1 review
1 helpful vote
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March 29th, 2019

I would have liked to see which seats were available and not just the row. This is my first time buying tickets, how do I find out more about the VIP section?

Thumbnail of user lidiaj3
Canada
1 review
0 helpful votes
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January 25th, 2020

I am not the most tech-savvy person and\I also don't like processes that require a lot of your time. Not only was this process easy, it was very speedy and manageable.

Thumbnail of user lorainem14
Florida
1 review
8 helpful votes
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January 21st, 2020

OnlineTicketExpress makes ticket buying so easy! Their recommendation and upcoming event newsletters are always on point and never annoying. Love this site!

Thumbnail of user renees216
Washington
1 review
0 helpful votes
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September 16th, 2019

Online Ticket Express proved to be an efficient method of purchase for my parking tickets for a concert in May. I would surely consider using them a second and third time.

Thumbnail of user olivierd1
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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March 17th, 2012

I am very surprised, i bought some tickets 5 days before Chelsea vs Stoke city, pay them a bit more than the actual value, but they have been delivered on time.
Everything was as good as i planned.

Thumbnail of user sedisy
Georgia
1 review
1 helpful vote
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March 29th, 2019

Quick and easy. Will definitely use this site in the future. Thanks for making it a snap. I really don't have much else to say I'm just trying to reach the 100 character quota so I can exit

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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