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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

service
148
value
142
quality
142

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Georgia
1 review
6 helpful votes
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Scam
May 25, 2020

Don't waste your time. With this site and be extremely cautious about just giving up all your information to this site... better place a security watch on your information... if I could give a -1 I would

Date of experience: May 25, 2020
Georgia
1 review
4 helpful votes
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TOTAL RIPOFF
May 20, 2020

I signed up fir a specific model. I saw him ONCE. I've tried to contact him MULTIPLE TIMES, no answer I've written customer service NUMEROUS TIMES. NOT (1) ONE ANSWER from either if then. My "trial" passed and they charged he another whole month. I've continued to try, if I send password reset, NO REPLY. NIE. If I send ine, it's says too many requests. STILL not a word from CUSTOMER SERVICE. Now It's time for them to charge AGAIN.
3 months charges and I was able to sign in ONCE.

ELUAD COHEN. LEAD TIU TO THINK IT WAS GOING TI BE MUCH MORE PHOTOS, personal, not posted anywhere else. Write him, he'd answer anything.
Photos are the same every where, he Doesn't respond AT ALL.

Date of experience: May 20, 2020
Australia
1 review
5 helpful votes
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I have been a member of Jodiemoore and I find it really good, If you get the write person it can e a lot of fun, I have seen exclusive videos and have lots of direct chats, you need to understand in advance what you may see

Date of experience: May 20, 2020
Utah
1 review
1 helpful vote
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My Facebook account was recently hacked, a fake account made with someone impersonating me with my profile pic. They contacted my friends in messenger adding the onlyfans.com link with a message stating "have a look at my hot sexy pictures" The link directs you to onlyfans.com with my name and my face showing a paid only subscription and 85 private pictures, posts and likes! I was infuriated when I discovered this, as the only person who would have had such photos is recent ex bf who would do this to be vengeful. Currently I have a "no contact" protective order against him. I contacted only fans asking them to immediately remove the photos, explaining my circumstances. They replied asking me to send the link showing I am being impersonated. I sent them both screenshots of what he sent friends in messenger and the post with fake profile on their website, along with picture of myself holding my drivers lisence! The point is, he opened the account with what ID?! NOT mine. And is exploiting my photographs. All for what?! Money that they are making a dime on. I have sent several emails to them. NO response. They have made no attempt since the first few, to reply. This could ruin my reputation, career, not to mention how humiliating and wrong it is. The ex is violating his order by harassment. The company is facilitating his ability to do this knowingly, as I have notified them in writing. I will have no choice now but to go to the police and/or attorney. Company is not forthcoming by what it posts. I take polices/procedures seriously when posted on website, when they don't follow that, let alone reply to customers/public with concerns. It speaks a lot about company's integrity as a whole. They certainly did not take MY stolen photos/identity, harassment seriously nor did they care to help. Their only interest is clearly making money, not doing the morally right thing. Facebook removed the fake profile for me within minutes of reporting the problem/hacked account... go figure!

Date of experience: May 19, 2020
GB
1 review
0 helpful votes
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It's the models that make or break this site in all honesty. Reading other reviews I can agree with paywalls being an issue. However the site itself it's a fantastic consept when utilized correctly. https://onlyfans.com/millicia_king is the best model I've come across for exciting content and zero pay walls.

Date of experience: May 19, 2020
Georgia
1 review
0 helpful votes
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Onlyfans has really been good to me. I just started and have over 50 subs already! It does take work to market yourself but it can be worth it for sure. I'm a bbw with the fattest everything come check me out and you'll get a personal video of whatever you like onlyfans.com/theesweetest

Date of experience: May 18, 2020
District of Columbia
1 review
15 helpful votes
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I read the description for two popular models' account page to see what benefits I would receive. It clearly stated that you would get access to their videos. Once subscribed, I checked the videos and none of the videos are worth watching. They are mostly previews and short clips on their pages. These models are clearly not complying with their membership descriptions and tricking guys to sign up. One model said that she would send me the videos, and soon after, went offline. That's just bad business. It's a scam, and I would not recommend anyone spending money on a subscription for these models. It's a ripoff. You don't get what you pay for. It's better to get the content somewhere else, so you can pay for the clips that you want to save you time and money. You know what your getting, and you don't have to deal with the hassle of falsehood. It's just smarter that way.

Date of experience: May 15, 2020
California
1 review
7 helpful votes
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Horrible Company
May 13, 2020

If you like paying $20 for "feet" pics and then not receiving "feet" pics and then having support tell you "too bad" then this is the site for you! Fcuk onlyfans.

Date of experience: May 13, 2020
California
1 review
2 helpful votes
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... Not original content, you will see 80% advertisements and referrals for other content providers.

Date of experience: May 11, 2020
Canada
1 review
6 helpful votes
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I signed up through a link presented to me on twitter after some talk about the app i thought it was more than naked women i thought i could find more interests like Instagram... anyway i saw a link on twitter and signed up... it asked for my banking information first in order to create my account and the signed up through twitter... upon signing in i realized it wasn't what i wanted to be paying for and exited the site... i did not confirm my email which we now know left my account info unsecured... i was charged a 3$US charge (im CA) to my account from onlyfans that i did not subscribe to, along with additional US "retail" charges i had never made from 3rd party customer service website... needless to say when my girlfriend went to do the banking she was really confused and hella pissed when it popped up as onlyfans we signed into my account through twitter again and it showed i was subscribed to a girl i never subscribed to and now i just spent 3h on the phone with fraud services and my bank because the other transactions were not labled onlyfans which means the card information was just plain stolen to be used in retail and not even charged extra by an onlyfans page! VERY UNSECURE!

Date of experience: May 11, 2020
Arizona
1 review
7 helpful votes
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It's a JOKE.
May 11, 2020

It's a damn shame OnlyFans is as big and trendy as it is. The site is buggy and is down all the time, it's flooded with scammers, the settings don't even work because people still get charged for people they're not following anymore, they REFUND customers if you block them for harassing you, customers service is a joke; they don't reply to emails half the time or when they do it's not helpful at all, they shutdown accounts without giving the model a reason why, and lock them out often times where they can't even get their payout. This is a -5 stars in my book. STAY AWAY.

They don't care about The creators or the buyers and do everything in their power to hide the fact that sexworkers make up at least 70%-80% of the creators and profit.

Date of experience: May 11, 2020
Arizona
1 review
11 helpful votes
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Scummy Models
May 9, 2020

Many models are just pure scam artists. Can't bash all but a lot are. I've had great experiences and bad. Most models lie about content or what their page has. Many hide content behind paywalls too. You can be paying $10-$15 a month just to have the ability to pay $10-$15 more for a video to see anything. Some of the models are great though and don't hide content behind paywalls. Also be careful with any funds or tips you use for buying custom content. No way to refund if it never gets delivered, OF will see it as a "tip". I'm in the process of that. Payed $100 plus and now it's radio silence from the model or when I get a reply it's that the custom video will be sent by end of day or tomorrow and so on. This has been going on for days now. I doubt I will get anything and am out the money. Just play it safe and you can find plenty of free material online.

Date of experience: May 9, 2020
Canada
1 review
1 helpful vote
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Hey. I'm actually a content creator myself onlyfans.com/littlepetboo.

So far I didn't mind the website. It's easy and as a first time seller of sex work (tbh it's more like a hobby for me) sexhobbyist. I like that. A nice little ring.

Anyways the sites great. Easy to navigate. Customer service is $#*! but what do you expect with a page that's booming so fast that they probably cant keep up with the amount of users and creators.
However I've been asking for my payout that should of gotten returned back and it never got returned. Hopefully it does in 10 days or so.

I myself do have a paid page where I do share alot of videos for free and I dont mass dm for more. That's on you if you want more. I got some, but I'll rather make is since you're telling me to <*******@onlyfans.com/urlittlepetboo

Anyways check me out. I'm not doing this to make money. I'm doing this so I can make money to buy a pc to play rust. Support me.

Date of experience: May 9, 2020
California
1 review
5 helpful votes
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I had accidentally clicked a paid video of someone whose page I had subscribed to. I simply had run my cursor over the link for the video and must have activated it somehow. I never watched the vid and immediately contacted the person who owned the page. No response. I contacted customer service for OnlyFans, and they responded about 3 weeks later stating they couldn't help me. In the meantime I had contacted my bank and had the charge reversed, knowing full well that I wasn't going to get any support from either.

I STRONGLY SUGGEST DOING THE SAME - CONTACT YOUR BANK AND ADVISE THEM THAT YOU HAVE AN UNAUTHORIZED CHARGE! DO NOT be embarrassed to take action against anyone who takes your money. For most banks now, the process is automated, so you never even have to speak to anyone. Don't expect OnlyFans to do anything for you, and the model is certainly not going to return money to you.

Date of experience: May 5, 2020
GB
1 review
5 helpful votes
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I started by subscribing to the high earners and can counts as I thought "must be good" turns out I was wrong and robbed. My messages were replied to, the page was shoot out spam galore and everything out of a bikini was to be paid for. Apparently "uncensored" is NOT uncensored she is a fraud. I'm fuming. I've started to subscribe to smaller pages and found they give me content for my money, no shout outs and reply to my messages. Amylouu93 and tamara_inked
Down to earth, sexy as hell and I get what I paid for - and more

Date of experience: May 4, 2020
NL
1 review
37 helpful votes
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@justgemma worst account I have ever seen. Nothing on the page but adverts for other girls and pictures with filters on her face. Shocking photo quality and charges for everything. 5 sec clips she advertises as videos. Con artist stay away! Doesn't even answer messages and you cant comment on her posts because I imagine she would have a lot of discruntled customers. Will be taking this further

Date of experience: May 4, 2020
Singapore
1 review
2 helpful votes
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It seems cheap subscription fee = pay a lot of extra for videos. I subscribed to a few cheap models and they also told me i need to pay 50~100USD for vids.
Recently I subscribed to Natasha ( her onlyfan is fetishbdsm)and she turned out to be very good. I love her big natural tits. I paid 18.99 usd for initial subscription not cheap but i get to watch many 2-8minute nude cuckolding vids without paying extra. What i like more is she updates every 1-2days. I dislike models who barely updates. I am a cuck so cuckoldress is my thing.

Date of experience: May 3, 2020
Canada
1 review
4 helpful votes
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Insight
May 4, 2020

When girls charge extra on top of the subscription its called "paywall" they do this to earn more but girls who are legitimate and honest they do not do that on their onlyfans occasionally they send out a pay per view message but its optional and it doesn't take away from all the content that you get during your subscription the best girl on onlyfans is onlyfans.com/juliettesweetz her twitter is twitter.com/brattyjewlss SHE DOES NOT HAVE PAYWALLS

Date of experience: May 3, 2020
Canada
1 review
10 helpful votes
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I felt cheated!
May 3, 2020

I paid for a month subscription and wasnt able to open the account i subscribe to. I send too many emails for their support system but no helped at all. Will never subscribe to this again.

Date of experience: May 3, 2020
Spain
1 review
6 helpful votes
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Scam
May 1, 2020

I have sent several emails and never
I have been with onlyfans as a creator for a month and half after withdrawing money directly from the website into my bank account in spain... it all went ok and money came in but as it comes in, it comes out! Yes... came in and one day later they take it back and you will see like youve made a payment to them in your bank account so you are not making any earnings. They just play with the money until it's lost. And when they take the money it doesn't appear back on your onlyfans.com account because they retract it as payments. Money lost! Several hours of work and nothing. Several emails and never answered the site is scamming me and taking money from bank! AVOID! Not even an answer! I will publish everything until i find answers... i have proof of everything on my bank statements.

MY USERNAME ON ONLYFANS IS SOUTHYQUEENY

Date of experience: May 1, 2020