Oojo

Oojo offered better price and I could purchase it without trouble.
And they called me after the ticket purchse for confirmation. As this is the international travel, this kind of after-call should be necessary and it made me feel secured.

Agent Deiparine is a soft spoken friendly patient airline agent; addressed all my concerns and accommodated my requests.

I got double charges on my credit card upon booking my trip. I was told there would be extra charges by Ojoo if I had to make changes and was told to take the travel protection. I cancelled one leg of my trip and never got my money back. Ojoo claim to have refunded my credit card but the credit card company never received it. I been trying to get my $600 dollars back for the last 3 months and finally had to file a dispute with credit card company. If you go with Ojoo don't expect any refund. Beware if you have to make any changes.

Fraud, fraud, fraud! I paid over $900 for a ticket.
Suddenly they called me week later trying to sell "insurance" in case my flight was canceled etc. and at the same time they asked me if I want to fly on different dates.
I called SAS air company and employee told me that I am on waitlist with another 25 people because I didn't pay full price of the ticket (+$386). I had to pay this amount to be on the flight list. Don't buy from oojo!

When we needed help with the check-in because we weren't sure for how to do it. So we called them and they helped us step by step. Now we are all caught up so thank you so much to the staff who helped us!

Stay away from from this company once you buy a ticket from they make your life miserable.
I tried to change the date on my ticket they wanted to charge almost $1000 and my ticket was $950
I changed my mind I just wanted to go back on the date I was supposed to. They canceled my return date and asked either I will buy the changed date or I have to buy another return ticket because I can no longer travel on the date they canceled it. Customer service all from India covering each other they will not let talk to a supervisor. It was terrible. I had to pay extra to comeback in a later date and 10 hours layover as soon as I get to the state I am taking them to court

My experience is pretty much mixed with convenient and vexing. I had to switch multiple lines to check my luggages; the conveyor belt was not working and the check in lady couldn't provide seats next to my friend who was flying with me.The rest of the flight was just amazing!

My flight timing was changed by operator and online web check-in was not available. I contacted OOJO customer care and they resolved the issue immediately and it was a nice experience. I thank OOJO for their help and support. I definitely prefer OOJO as my travel agent for future booking as well. Keep it up.

They sell you on being able to change your flight without any fees just the flight fare difference. They do not honer it even though they put in writing. I got into an accident and had to change my flight while on vacation and they said i had to still pay the airline fee along with the price difference. It was cheaper to just book a new oneway flight back.

I bought tickets on FlightGuru, and then I booked four other tickets for further travel. I got the confirmation that everything looked good, and then half hour later, I got an email that tickets could not be issued. I called customer service, and they said they could not issue tickets even though the website said there were available. I was nervous, and immediately after searching on Kayak, I was taken to Oojo where I could purchase the tickets, and within 5 minutes, I got the confirmation. This is a reliable and a great company

Our second or third time with Oojo, so far things seem to be ok. What we looking for for our travel agents is advance boarding email seat selection ect.

Prices are reasonable.

I called and spoke with representative Vikrant who was super nice and super helpful. He made my flight bookings very easy. He was very polite and professional. Answered to all my questions very patiently. He should be promoted and should be given a good raise. Thank you Vikrant and keep up the good work... :)

I have to book again because the price went up by $55.00 after i hit the book/pay button. But when I book again I got the prize that they first offered to me. Thank you Oojo. Hope to book with you again on my next flight to the Philippines.

I've been looking up flights for a couple of weeks, and for some weird reasons, I stumbled on Oojo.
The user interface was straightforward; the flights were the cheapest on the market, with the same routes as other expensive flights. I immediately booked my ticket, hoping for a great experience with the airline, which I believe wouldn't be an issue because I booked the same flight I'd normally book on the airline website at a somewhat more expensive price.

It has been a great experience thus far.

They are REALLY on top of it! Called me within 60-seonds of booking a trip, while another agent was already working with me. They even tried to come up with a better price / itinerary for my multi-city trip, but eventually couldn't beat what I had. But based on all other OTAs, this was the most responsive team! Horfens went above and beyond for us! E-Mail, Direct phone #s, and call back / follow-up was amazing!

Easy to booked with good price! When you're found all the tickets flights was increased from all the agent ticket but Oojo always give you good offers!
Thank You Oojo

Good morning,

Ms. Johana on 1/26/2024 and Mr. Diwakar are assets of OOJO travels. They are so patient and very helpful, Even Mr. Diwakar offer 10% discount from cancellation fees. I am sure your company is keeping them happy so they can provide excellent service.

Thank you,

Bhavna Patel

Booking the ticket was easy and it was the cheapest option from travel companies. THank you

Website was trustworthy and e-ticket was delivered promptly. Seamless operation and straightforward. Very positive ratings upon searching the internet.
I would not hesitate to book again with Oojo.

I booked an international flight. Everything was okay until the day I was flying. The flight I was supposed to connect with left before I landed. I was put a side and was issued a new ticket of which I waited 6 hours at the airport before boarding on another plane. I received an email from oojo saying that there is nothing they can do. On my return I had two luggage bags 50lbs each and one carry on but I was told that only one luggage bag was allowed and had to pay for the other one which I was so shocked because that's not what my reservation contained. I was so disappointed with oojo and I don't think they care about there customers. I won't book with them again nor recommend anyone because I would never want anyone go through what I went through. It was pathetic.

Great experience!
1) Oojo does not have popups pressuring ticket purchaser to hurry up or the price is increasing
2) Oojo has minimum of add-on popups (I think I saw only one) asking ticket purchaser to add on additional product associated with the tickets
3) Oojo honor the price it display when ticket purchaser is browsing the site. Some other sites has a difference price (i.e increased price) by the time the purchaser pressed the Pay button
4) Oojo quickly sent me the confirm tickets. One of my experiences to another site is that after 4 hours of waiting, that site sent me a email saying that the ticket I wanted to purchased is no longer available.
5) Oojo customer service representative (his name is Lemillion) quickly called me as soon as the tickets were issued (within one hour of purchasing on line). He went over all the details with me. Thank you Lemillion

I was stranded at airport for 24 hours becuase of delayed flight. Oojo talked me into spending extra money for "flight protection" which didn't actually protect me from my missed flight. Barely any refund. Had to spend $2,000 more to go home. They didnt help me find a reasonably priced flight. They wanted $13,000! I had to find one on my own. Also, we booked and paid extra for specific seats months in advance. Then they changed our flight itenerary multiple times, and we lost our seats that we had paid for every time and were given NO refund. This happened not once, not twice, but THREE TIMES! Unbelievable. I finally settled on just taking the refund, that was barely anything, while I sit stranded at an airport in another country trying to get home. What a terrible experience. Never again

Although the airline changes were very frustrating, I understand that it is not Oojo's fault. I wished Oojo could have gotten a lounge pass or other accomodation for me when the airline changed and my layover went from 2 hours to 8 hours. Other than that, the Oojo representatives were very professional and friendly and they were really on top of all the changes that were happening to my trip. They went out of their way to get in touch with me and let me know of the changes. Very impressive.