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  • Opal & Peach

Opal & Peach

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Overview

Opal & Peach has a rating of 2.6 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Opal & Peach most frequently mention customer service problems. Opal & Peach ranks 337th among Fashion Jewelry sites.

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How would you rate Opal & Peach?
Top Positive Review

“Great”

Sarah B.
1/27/20

Fast and great service. And fabulous delivery thank you will recommend this site to all my friends *****

Top Critical Review

“Paid, never received (Scam)”

NICOLE J.
7/21/20

These types of company's should be prosecuted for taking people's money and never delivering the product. I was unable to contact anyone. I purchased an item 4 months ago and have yet to recieve anything. Only got a confirmation email that I paid but nothing to track my item. This is horrible. Then I looked into others reviews and this company only has a 2 star rating. I feel ripped off

Reviews (41)

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Reviews that mention popular keywords

customer service (8) 40 days (5) ring (25)
Thumbnail of user frana37
Australia
1 review
11 helpful votes
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February 17th, 2020

They do appear to have a shipping issue. I placed my order early November and waited the required time plus, for the order to arrive. I emailed early January that I had not received same. I received a prompt, polite, apologetic reply saying it would be looked into and asking for confirmation of address. The following day I received an explanation and options. I chose to have the item sent again and received same later in January and pleased I did as they are beautiful. I did experience user-friendly and prompt after order service and once received, pleased with purchase.

Thumbnail of user aaronp178
Michigan
1 review
6 helpful votes
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March 2nd, 2020

I purchased this ring for my fiance with worries she would not be as pleased as I could hope. Well, turns out she was extremely pleased, thus making me extremely satisfied and have every intention of making future purchases with no worries!

Thumbnail of user fionnualab
GB
1 review
0 helpful votes
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January 27th, 2020

I ordered a free Instagram giveaway rainbow quartz necklace when i saw it on Instagram and fell in love with it. When it didn't arrive on time, the team were amazing and sent me out another one, even though it was a free giveaway, which I received within days. Absolutely love it! Most beautiful necklace I have ever had!

Thumbnail of user lorees41
Canada
1 review
0 helpful votes
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March 31st, 2020

I initially did not receive my order. When I contacted them they got back to me immediately and followed up on my order and let me know that it was shipped. I received it promptly. I would not hesitate to do business with them again in the future.

Thumbnail of user jessicas1064
Indiana
1 review
9 helpful votes
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March 1st, 2020

I love this ring it is beautiful. Upon receiving the ring it came with a broken prong and wouldnt hold the stone. Contacted the company, they immediately responded and got me a new ring no charge. Great service would order again.

Thumbnail of user gigil17
Canada
1 review
12 helpful votes
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February 16th, 2020

Once I ordered the necklace, I waited the length of time that was specified by the company. The necklace did not arrive when it was supposed to, so, I waited a couple more weeks, then wrote to the company. I got a response within 24 hours where they indicated they would resend it. Three weeks later I received my original necklace order, plus the second one. I informed the company that I had received two, but had only ordered one. They were very kind and said I could keep the extra one because of the mix up. I am thrilled with both the necklaces and the service. Thank you Opal and Peach.

Thumbnail of user kimberlyf292
Utah
1 review
0 helpful votes
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March 8th, 2020

I was very impressed with how quickly my order was delivered. My jewelry was better quality than I expected. I'll use and recommend Opal and Peach again and again. Customer for life, Kimberly

Thumbnail of user leonidv5
RU
10 reviews
16 helpful votes
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October 13th, 2020

SO it is normal service, which is provided by courteous staff, who know the range well and can really help.

Thumbnail of user sarahb989
GB
1 review
0 helpful votes
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January 27th, 2020

Fast and great service. And fabulous delivery thank you will recommend this site to all my friends *****

Thumbnail of user carolinam58
New Mexico
1 review
0 helpful votes
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November 25th, 2019

I love their stuff. Took a little while to arrive but the ring and the necklace were sooo cute! I found out about them through FB.

Thumbnail of user robinf121
Florida
1 review
0 helpful votes
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November 28th, 2019

Received my ring few days ago and I am totally in love with it. It is BEAUTIFUL and great quality. I will be ordering again. Thank you

Thumbnail of user danielas43
California
1 review
0 helpful votes
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November 27th, 2019

Happy customer here. I have made a couple purchases from O&P. Love my octo ring I got. Delivery a bit slow but packages always have gotten to me fine

Thumbnail of user darlenek60
Pennsylvania
1 review
0 helpful votes
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January 27th, 2020

The anklet was more than expected. It fit perfect and I love the colors!
I wear frequently and get many positive comments on it
Thank you

Thumbnail of user raquelg36
New Mexico
1 review
0 helpful votes
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March 4th, 2020

They are super great, great product! Love it! I got a rainbow quartz and it was beautiful I wear almost everywhere!

Thumbnail of user tinar230
Missouri
1 review
0 helpful votes
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March 10th, 2020

Gorgeous necklace - Wonderful customer service - Arrived Promptly, As Described-Thanks very much! :)

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