I am very disappointed that I have not gotten a response (except an automatic email reply claiming to care and promising to respond quickly)to repeated email questions about an order that has not arrived. Email said it was shipped out on Dec. 19 and no tracking update since. Worst experience with ordering online. Somebody needs to follow up, replace the missing order, or refund my money.
You will not be able to cancel or get your money back. They have one phone number for customer service and it just rings and then hangs up on you. There is no email address for them. This is a total scam.
My card was supposed to come in 12 days and it's been over a month and I still don't have it. It's been impossible to get in contact with opensky as their "customer service" phone number is an automated system which gives absolutely no help. I'm extremely frustrated and strongly discourage anyone from signing up for an opensky credit card. Total scam!
The card works fine when it is working. The customer service is non existent. If you have an issue they ask that you communicate by regular paper mail. Payments are made by bank draft. I make all my payments on time and in full. They take the money from my account and when I check the app it says my payment is processed and my balance is zero. It also says my available balance is 0 too. Come to find out that they don't release your line of credit for a full 7 days after your payment has been made. Very inconvenient at times.
Card started getting declined for no reason when I clearly have money on the card. Have been trying to reach a representative.
The automated system goes for a long time before you can press a button and then it seems to time out and doesn't recognize any button you press. To finally reach someone I chose the dispute a transaction option. It patched me through to a representative but keeps saying wait times are currently long.
Curious as to how since it's so hard to even reach a representative. Once you actually get a hold of one they were pretty helpful and nice.
Besides this issue I've had no problems with the card.
When I got the card I put up a $300 deposit. I have been paying a $35 annual fee plus other fees. My credit score has now improved and I have a card with other banks with no fee or deposit. I would like to close this account, but can't figure out how. They will not talk to me. The automated phone lines are a disaster.
Cons- take long to report to bureau, payments takes some time to post. Customer service can be a bit annoying at time. I tried calling to inquire about some late payments being removed off my credit a few mths ago. As soon as i asked the question the Agent said i must be crazy and that they don't so that. I thought a unfortunately Mr Moss we can't fulfilled this request would have suffice. I went through a time where i lost my job and wasn't able to pay my bills. I got back on track and was just asking the question
Pros- open to increase of limit, accessibility via online, no issue with decline cc or defaults. Besides the late payments on my credit, i love this card
The only bad experience Im having with this car is the fact that it takes a whole week for my payment to actually post on my account. I HATE THAT! If I made a payment today(Thursday), why do I have to wait until next Thursday to actually use the money?!?! It makes no sense! Other than that, it help my credit tremendously! So I guess I will deal with it until my credit gets to where I need it to be.
I don't even know where to start? Never heard of open sky credit. What bank is it with? Can your payment be money orders? Don't have a bank account
I got a $200 credit for my secured account. I've been diligently paying full always a week before payment due. Suddenly, my card keeps on getting declined, saying my card was over limit. Going to my account, calculating all my transactions, it didn't even reach near the limit! And since they updated their system, I can't trace my previous statements anymore! Like everything was wiped out! Is this a scam or something? But in all fairness, my credit score did increase lot after opening my secured account.
Overview
OpenSky Credit Card has a rating of 1.6 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky Credit Card most frequently mention customer service, credit card and annual fee. OpenSky Credit Card ranks 180th among Credit Cards sites.
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- Horsham, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members