Easy to use, but know they generally steer you to the more expensive restaurants. The point thing is mainly a scam... they make them very difficult to find on you desktop computer... not accessible on cell phone. Most restaurants do not award the $ value OT says you have, e.g. you have $20 worth of points, but restaurants either do not accept at all, or give you only $10. Then OT sends you a picture of a credit card with your name on it... the restaurant has never seen it before, and when they plug in the number, it is rejected. Sonuse if you like for some convenience, but the whole point thing is a scam. The restaurants probably pay something to OT to lure people in, and It is not wanting to share that revenue.
I had been to Bravo with my family, and the experience was not a positive one. The manager asked that we give them a second chance, and we did. Totally different experience! The service was great, the food for one in the party came out "not too good, burned a bit". When the waitress saw it wasn't being eaten she went and had the order redone. We appreciated that. Much better than the first. Thanks to the manager
I love the ambience & was welcomed by the staff. Truly tasty Chicken curry. Laksa. Seafood Hor Fun... Service staff was very friendly & helpful. Manager recommended exotic desserts... Will definitely recommend this place!
I tried many times to book a reservation at Per Se with opentable. Everytime I made a reservation, opentable came back with 'no table available' even at the time showed up by opentable. To make it simple and easy, why opentable just tell people when any table will be available, instead of trying a million times and each time has no table.
Unfortunately, I have attempted to "Unsubscribe" to their email restaurant referrals using their specific directions, but after the 4th effort to unsubscribe I am here voicing my displeasure. From other reviews, here, I see that service is not their concern. Open Table, but no service!
Based on reviews we expected a good experience. Service friendly but very inattentive. Food poor quality, calamari burnt, ribs spoiled tasting very over-sauced. Choosing a sandwich would have been the best option. Will not return.
Totally frustrated by chat line customer service. It only has a list of pat answers which do not match up with my problem of non functioning reward card. I long for the days they had effective customer service withlive personelle.
Our party of 15 went there for Mother's Day dinner, as we wanted to treat 4 moms all at once and thought it would be a beautiful location for dinner, which it was, but the food was extremely pricey for what you got, and the portion size was SMALL. The seafood chowder was served in large bowl with about 1/2 a ladle of soup... terrible portion size, but tasted good. The men, after spending about $50 per person (and we were trying to be conservative by not ordering alcohol and just getting a nice meal) were still hungry. Also the service was very in-attentive... prbably because they automatically get their 15%, and we were not drinking alcohol. Probably won't go back... so many other great restaurants that will give better value and experience.
I deleted it. I'd rather walk across an ocean of glass than ever us that site/app ever again. I can't reset my password, make any bookings, etc. Mind you during COVID they had more than enough time to improve but it's the same thing again and again. If you live in NYC and need a better app then just use Resy.
They confirmed my Tuesday reservation at La Mia Cucina (one of the best restaurants in Pacific Grove, Ca.), but at the door it is clearly and permanently painted on the door that they are only open Wednesday through Sunday! Thanks a lot! We were left in a pinch trying to find anther restaurant that didn't need reservations or didn't have a long wait. Can't trust them. Learned my lesson. Never will again.
Overview
OpenTable has a rating of 1.3 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenTable most frequently mention customer service, gift card and phone number. OpenTable ranks 60th among Restaurant Reviews sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members