• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
See all photos
How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user larryn33
Florida
1 review
13 helpful votes
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January 12th, 2017

You pay your Membership fee and then they pull you in to SCAM you for even more Money. You can't contact other members unless you pay All Kinds of Fees. They Site is a Phony Scam and so are the Member Contacts. I had almost 100 contacts before I paid my membership fee for 3 months. After they got my MONEY I had only about 15 and NONE of them where from where I lived in my area. Then the 2 or 3 I tried to contact I Couldn't. Our Time said I needed to PAY ADDITIONAL FEES TO THEM to be able to talk and get Mail from the women I was interested in. Our Time Dating Is a SCAM RIPOFF PHONY DATING SITE PERIOD!

Thumbnail of user candacel114
Colorado
1 review
2 helpful votes
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January 14th, 2022

The site is still horrible- but after some follow up emails I did get my refund. So if you have the same issue keep following up.

Service
Value
Quality
Thumbnail of user miketheknightgm
Washington
1 review
3 helpful votes
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June 30th, 2023

They added another pay level that let's you view who visited you, BFD, yet you can not converse with them. WTF I payed to see who viewed me, really?
ZERO STARS!

Tip for consumers:
Deceitful practice with their new rate.

Products used:
Payed service.

Value
Quality
Thumbnail of user hrchrc2017
Illinois
1 review
2 helpful votes
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April 13th, 2023

I have been labeled as "fraudulent"… dont know why… wasted weeks getting to know people and now can not get into it. Noone from company helping!

Thumbnail of user michaelg2918
Massachusetts
1 review
6 helpful votes
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January 23rd, 2021

Messages from women? All over the country. I answered 40 supposedly women in my area - not 1 responds. They want more $. Stay away!

Thumbnail of user kathyc1469
Arkansas
1 review
7 helpful votes
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June 6th, 2023

I created a profile and also verified it but I can't access my account logging again. Can you please tell me why.

Thumbnail of user stellamm
Florida
2 reviews
8 helpful votes
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July 10th, 2022

Where to begin? A bunch of older men (I can only give female perspective) who really don't want to meet anyone.

Thumbnail of user adrians421
GB
1 review
0 helpful votes
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March 17th, 2023

I saw an advert for our time and it said FREE DATING SITE FOR OVER 50s.
You ho through the whole drudge of baring your soul and you get to the photos abd you think
" OOO SHES NICE " Will sendher a message andxssy high but before you can you get notification saying someone wants to chat
Great you think maybe this 10 of bring alone may just change.
You clicking and " THAT WILL BE £19.99 a month thanks very much.
So it's bCk to watching TV alone and walking the Dog.
I've asked for my Account to be deleted.
It's like Prostitution having to pay to chat to women who are obviously lonely too but fo they have to pay or are they the Honey to the Bees so to speak.
No thanks I ain't paying for Friendship.
These sites pray on people's loneliness.
I woukdnt give it any rating but it won't allow it to be blank.

Thumbnail of user loril449
California
1 review
2 helpful votes
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September 15th, 2020

Cant believe this company? Charges closed account for monthly fees? Unbelievable charges against my card again n again from 0ur time ripp off ripp offffgsss

Tip for consumers:
Just DONT BUY A MEMBERSHIP!! SCAMMERZZZ SITE!!!

Products used:
Cancelled my account in July n it's still being used???

Thumbnail of user yvonnes279
North Carolina
2 reviews
4 helpful votes
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March 5th, 2021

Stay away don't waste your money! The people on there are most likely not someone you are looking for!

Products used:
There is no shipping involved

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendat1139
GB
1 review
7 helpful votes
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October 18th, 2022
• Updated review

Following my last negative review I have contacted my bank and this produced a refund.
Nothing more to say.

No star would be good! No replies to contacting them
October 14th, 2022
• Previous review

I Needed to contact Ourtime to stop a payment being taken from my account. I could not get a reply to phone messages. No reply from emails. No response to they're contact form I sent to them.
I also tried to contact them when I saw the pending transaction to try and stop it. No luck.
The payment of £49.95 was taken from my bank account. I called my bank and they have put through a payment refund request
Watch this space.

Tip for consumers:
Do not use unless you’re happy with them taking payments you have not authorised.

Products used:
Dateline

Service
Value
Thumbnail of user brianc3889
GB
1 review
8 helpful votes
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December 7th, 2023

After many messages no replies and fake likes from inactive profiles so how is this possible?I won't be renewing my subs

Service
Value
Shipping
Quality
Thumbnail of user tims59
Thailand
10 reviews
46 helpful votes
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July 17th, 2014

My granddaughter helped me sign up and create my biography. I met a very nice woman who I have been courting the last several weeks.

Thumbnail of user gailmariem
Georgia
1 review
5 helpful votes
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February 11th, 2023
Verified purchase

I have been on a few dating sites throughout the years. This is the WORST! I have never seen so many awful men in all my life!

Tip for consumers:
DO not sign up for Ourtime.com!!

Service
Value
Quality
Thumbnail of user hazelc93
GB
1 review
0 helpful votes
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August 10th, 2021

Speaking to 'Loris' for 1 week pledged undying love 4 days in. Then asked for 890
00 to export his lemon crop! Come on!

Thumbnail of user davidp353
GB
1 review
3 helpful votes
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July 6th, 2017

Every time I try to log in it just states error try again even changelng my password won't work site is a load of rubbish

Thumbnail of user jessiej39
Canada
3 reviews
32 helpful votes
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June 26th, 2022
Verified purchase

Why does OurTime SUCK? Here is why I think they suck. One gets many comments like Great Photo or Great profile, feel free to message me anytime. So, you message and 99% NEVER RESPOND! Ditto for those who respond one time only with the interest is mutual! Make sit hard to figure why many are here. You can send likes and comments by the hundreds and ever get so much a single reply. Are these people real or do they sign up and never return. OurTime is I= constantly putting dialogue boxes you never want to see in front of you. You want to view messages, it takes 3 - 6 more screens to even get there. If you have a lot of message you want to delete you must do that one at a time. A STUPID waste of one's time. The HOME button takes you to perspective matches. The problem, these "matches" are from everywhere including the USA, another colossal waste of time. Over all this entire site is poorly thought out and to date I have met no one who likes it, even a little. BTW, I kind of likes ZOOSK, but I am NEVER going to pay a US$25.00 Activation Fee on top of A SUBSCRIPTION FEE. BOTTOM LINE OURTIME AND MOST OTHER DATING SITES IN MY OPINION ARE FRAUDS!. I WANT EVERYTHING ONCLUDED FOR ONE FEE OR THEY CAN STICK THEOR SITES YOU NO WHERE. PERHAPS THE BEST IDEA IS TO DO MY OWN. COMING SOON!

Tip for consumers:
Don't waste your money!

Products used:
OurTime

Service
Value
Quality
Thumbnail of user meganj310
GB
1 review
3 helpful votes
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July 21st, 2022

Scam sight stopped my monthly payment now I can't get back on my profile but will let me get onto a new membership

Tip for consumers:
It’s

Products used:
Our time dating sight

Thumbnail of user debrah69
Arizona
1 review
3 helpful votes
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July 23rd, 2017

We were married a week and 2 days ago... i was fortunate to meet a very loving, romantic and giving man. I finally met my true soul mate.

Thumbnail of user trishl92
North Carolina
1 review
3 helpful votes
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January 5th, 2023
Verified purchase

I set up an account and had just paid one month to try it out.
There were a lot of matches. Takes some sorting through like anywhere, but I was pleased with the number in my area. Seemingly better than other apps on that.

One guy found out I am a private chef and has an event next week that he hasn't been able to get anyone for. We had taken a lot of time on site (safe) to discuss all the details and planned to meet on Saturday. Mind you, HE asked me. I was helping HIM. I did not solicit him. At the time, my work was not even listed on my profile.
Anyway, I was waiting to give him my number until I was he was real about it. The site deleted my account and said it was because I was soliciting and the site is for relationships. That's just weird. The guy asked what I did for work. I told him, he needed help with an event. So much wasted time.

I was having other conversations. A lot actually. I tend to respond to everyone The one that I thought was a good match had just asked if we could exchange numbers. I told him yes. But boom, everything is deleted. Wasted conversation time.

Apparently, they don't research before deleting accounts and shutting things down. To me, it's a pain to fill those profiles out and load pictures. I haven't been on a dating site for a long time because it takes so much time. Now, this one wastes it for you.

The best part… I had contacted customer service because I live in a small town and don't want that on my profile but couldn't find a way to remove it. A guy had said my town was small and everyone knows everyone and he could look that up. That felt creepy. I usually post the large town next to me on profiles for safety reasons. So I asked them how to do that. No response other than: you're soliciting and we have deleted your account. I can only assume they didn't even look at anything else with my account since they won't respond to messages. This is unhelpful and unprofessional customer service.

Also, not the best app, there are glitches. All the smilie faces turn to two? Lol

I had to re-input my profile information several times. Still didn't save. One guy was mad that I had kids when my profile said none ‍

Service
Value
Quality
Thumbnail of user markc4164
Florida
1 review
0 helpful votes
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June 4th, 2023

Need to get a clue by area applicant lives. My 2 matches today were an amputee and a 240 pounder. Seriously, not a match whatsover

Thumbnail of user victorc321
California
1 review
8 helpful votes
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September 22nd, 2020

The lowest scum on earth. Nothing but parasites and scammers. The worst are the corporate that use women to enrich themselves. Crooks!

Thumbnail of user johnd819
New York
2 reviews
0 helpful votes
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July 25th, 2017

Site is full of scammers waste of money. Lots of fake profiles they even tried to get my bank account numbers. Stay away from this site

Thumbnail of user abbyb103
Delaware
1 review
0 helpful votes
  • Send Message
March 11th, 2021

Overweight men, filtered pics, terrible profiles, expensive site, not worth the $. Pandemic be gone!

Tip for consumers:
Don’t!

Products used:
Our Time

Service
Value
Quality
Thumbnail of user kenh1141
GB
1 review
0 helpful votes
  • Send Message
June 18th, 2023

Completely disappointed no help no tips or any advice but they will be happy to take your money not happy

Service
Value
Shipping
Returns
Quality

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About the business

Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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