OurTime has a rating of 1.2 stars from 434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 53rd among Senior Dating sites.
The app itself was a little hard to use. However, I met my soulmate and we just passed our 1 year anniversary. We are now engaged and look forward to spending the rest of our lives together. Without the Ourtime dating site our paths would never had crossed.
A week after I signed up, I couldn't log in anymore, their customer service is useless, they end up transferring you to a "tech" that wants $85:00 to start. Tinder is just as bad (already deleted my account) Plenty of fish is a scam also. The only site I had luck with was match
Do not show anyone near, within 70 miles, of where you live or are located. Waste of time and money, and not even close to matching your request. Total rip off.
Products used:
dating site
Date of experience: January 28, 2024
I do know someone this site worked for. My experience was that nobody really wants to answer any simple questions, like "what IS it you like about my profile" [or photo]. BEWARE some appear to be stock photos, and will attempt to follow you to FB. Very scary. I left. I'd rather be alone.
Date of experience: July 20, 2018
OurTime sent a letter to everyone I had contacted telling them my account was fraudulent. They never notified me nor did they verify before sending it out. If a friend hadn't told me I'd never have known why no one was returning my phone calls. They have no remorse and are blaming bots. I can't recommend this site if you value your reputation
Date of experience: September 6, 2022
Not only are you charged £40 for a month, you have to pay many other charges for full access & message. Okay if the service is worth it & can be safe! I wasted almost my entire month, talking to a very professional SCAMMER - with UK phone number, a completely professionally made up Webpage of his " business " including photos, certificates & trust pilot rating. This was a very clever & elaborate scam! Using photos of an Italian man,name of a Canadian person & history of Turkish family & using their corporate business name.
Thankfully I have a suspicious mind - & something alerted my senses that this could be too good to be true. So although Reverse Image search didn't show any anomalies- I searched further afield, magnified a notice in the background of a photo & realised the language was Italian. I was able then to get Face ID & see the true identity of the photos. I then searched extensively online - re the name & company names - he'd given. I found an email written to Turkish airlines- from a Canadian with part of the name he was using.
This was a very clever & extensive scam - which most people would believe. I have reported the profile to Ourtime & the phone to the company he was using.
However paying highly for a single month's subscription to Ourtime - I would expect not to have to worry about scammers like this! Nor waste my time & money for this level of deception. Hard to trust or believe anyone!
Date of experience: October 9, 2023
I paid for this site today for a month membership for close to 40.00 as I had 99 messages in my in box however those messages were computer generated no thought process in regards to someone actually putting forth the effort to send me an E mail message. The men on the site are not what I was looking for at all. I called customer service and got a full refund. I will take my money and join E Harmony instead.
Date of experience: July 6, 2020
This site not only tries to force you into buying extras, but manipulates your profile. Everyone be careful of this site please. Cut my time in half for what i paid, and said I flirted with people I never even knew about. This site is a scam, and steals your money. I tried to reactivate, after they put someone else picture on my profile and changed all my comments! Then said there was a problem reactivating! Beware---beware---beware! Scam scam scam
Date of experience: March 30, 2016
I have tried this site a couple of times and it is just not worth it. I am sure there are some quality older men out there, but they sure in the heck aren't on Our Time. I have sent out dozens of messages, and heard back from ONE MAN. ONE! And he is not someone I would be interested in. Very discouraging. I am paid up through April but will not be renewing. Save your money and avoid the frustration! You would have better luck meeting a man at the grocery or hardware store.
Date of experience: October 22, 2021
I paid for this service and half the time it doesn't work. There are MANY scammers and they need ore fields to narrow a search. Most they recommend are nothing like what I am looking for. Many live very far away. It is a diversion and not a good dating site.
Products used:
This one until it expires.
Date of experience: February 6, 2022
Waste of your time and money. You'll get very little responses from other members on this site and half the time none of them will even include a photo or a completed profile. To respond back to anyone (not even knowing if they are real people or not) you'll have to get a paid account and then their policy is to automatically renew it. There is no refund policy and very little customer service so be careful or you'll have another 6 months or whatever your term of almost no response from questionable members.
Date of experience: September 25, 2018
If you pay for Our Time, you are going lose.
It is not worth the money, the messages I have received are awful and they take way too long to load. But the worst thing is, Our Time hides the fact that they are going to automatically charge you for renewal fees. You end up paying a whole lot more than you think.
I spent $60 (not intentionally) and did not meet a single person.
This site brings out the worst possible people.
I had planned on not renewing, but despite the fact that I received a LOT of mail from Our Time, I never had any hint at all that they were going to continue charging my credit card.
Save yourself a lot of money. There are FREE apps for your phone that work 1000 times better.
Date of experience: September 26, 2015
I signed up for Our Time for a six month subscription and thought it would work for my age - over 50, There was very few profiles in my area that were under 60 years old. The navigation and search features were worse than some of the free dating sites that I have tried. I was completely and totally frustrated with the whole site.
Date of experience: August 24, 2017
I've been waiting several days to get one simple photo approved. I also cannot access my account settings. Says it's not available. I paid for a six month subscription to a dating site I cannot use! I've emailed customer service several times with no response nor can I get a person on the phone. Not even somebody in India picks up a call for this outfit. I feel like I've been ripped off. Do NOT buy a subscription with these people. Take your money to a different dating site.
Date of experience: July 6, 2020
I was conned into this scam site by their fake daily suggestions. They use so many fakes to entice you to pay. Once you have paid for subscription you can hardly cancel it. Customer service is worthless, they just ignore my requests for cancelling. The only way to stop them from charging you for the features they make up every week is to change you bank card. The reason I want to cancel it is overwhelming amount of scammers on Ourtime. You can't identify a real woman there, there is just no way to find her because of endless scammers.
Date of experience: May 25, 2020
This site has no positives, it is full of Scammers who have had their photo's scanned and posted and it is not them. Unfortunately it would seem that a photograph is taken and Our time personal then write the review and messages, do not be fooled STAY WELL AWAY, or you will be disappointed and let down!
Date of experience: May 31, 2023
I subscribed to our time 10 years ago and never met a man on there, a few sent short messages saying hello and that was it. I thought maybe it would be improved by now, But this time was actually worse! I feel like I'm an attractive woman for my age and not one man sent me a message
Tip for consumers:
Don’t waste your time
Date of experience: April 27, 2022
Sign up get multiple flirts, messages. Pay for higher level of service most replies stop. Within 8 days of subscribing profile is hacked, and you are not able to get into your profile. Contacted customer service. Scripted replies. Refuse to refund subscription. Give you a new temporary password that never works...
ALERT ALERT ALERT... this site is a scam
Date of experience: April 18, 2018
TV shows will investigate everything from bums with glass cleaner and a newspaper to government officials. Why not let the world know about the phony profiles and deceptive billing practices of our time? If there is no picture it may be a phony, short sketchy profile probably a phony, expression of interest with part of their sketchy profile instead of personal remark--phony! Billing your account after you have closed it---CRIMINAL!
Date of experience: March 10, 2016
So many people liking you, matching yet no messages whatsoever.
I think most of the time there site is weak
Trying to match locally is no good, waste of money
Date of experience: January 11, 2024
I sent messages to dozens of women using the site, but I've got only couple replies. Can't say the service is poor, but I'm tired of sending too many messages to various ladies. Moreover I've had more luck with primetimelove.com, so I cancelled my membership on OT.
Date of experience: March 11, 2016
I'm familiar with dating sites, and this one is disappointing. For me, the biggest draw back is the auto responses - you might intend to send a simple "flirt" and then find out you sent a corny, pre-written message that you had no clue you were sending. Annoying and a little embarrassing, in some cases.
I'll stick with the sites that know what they're doing. This one doesn't seem to care much.
Date of experience: January 26, 2018
On it for less than 5 days. Got a-report of unusual activity. Was asked to change my password. Scammers galore! Women claiming to be in sixty's turn out to be in 30's. 90+% of matches were in U.S. and ove r500 miles away from my postal code. Some from as far as California.
Date of experience: May 29, 2022
So today I hit the like button on 2 different profiles. With in 1 minute I got a response from both women.
Both saying how they liked my profile. I don't have anything written in my profile so how can you like my profile... Also you don't know if the person is active. These profiles could be 6 months to 1 year or older.
At first I didn't pay just to see what action I would get. I had a lot of action so I payed. All 10 that Liked my profile said they liked it. I wrote to all. NOT 1 Responded. IS A BS SITE don't pay go to match or POF...
Date of experience: November 26, 2022
It's a scam. The majority of interest came from people in other states. There were messages in the am from interested people when I went into my account to respond the same day. Message was gone. A couple of weeks before my subscription was going to renew, I had lots of activity on my account. Once the auto payment when through, there is very little activity. So they are able to manipulate, views, and messages. The only person I talked to is in a call center, they will not refund my money. It's a rip off.
Date of experience: September 26, 2017
I had tried several different sites and was disappointed in all of them. This one made me swear them off. The final contact I had was with someone that invited me over. He didn't look like his profile pic and I found out it was 10 years old. He was also infested with bedbugs. I got out of there so fast and fortunately did not transmit them to my home.
Date of experience: May 4, 2016
OurTime dating: Out of 5 stars: "0000" DON'T WASTE YOUR MONEY! They fill your feed with people who have already quit the site. Delete this crap and, oh look, the site puts them back into your feed again! Many, many scammers be careful here, keep your wits about you and your wallet safe! They fill your feed you with people what live no where near your location when searching their client base, completely ignoring your preferences. Always chiseling for more money with fees for "Highlighting," your profile or fees for actually allowing someone to see your posts and this after I payed for a full subscription. I would have had the same benefits if I'd utilized a free account.
Copyright infringement: My images were used on Match without my permission! I registered only on OurTime and stipulated that my photos are NOT to be used else where. This was also disregarded and I received spam from Match, chiseling for more money to see who "liked" me. BUNCH OF SCAMMERS! DON'T SUBSCRIBE!
Date of experience: March 4, 2023
Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.
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