• OurTime

OurTime

Is this your business?
Write a Review

Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
See all photos
How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user jerryd353
Florida
1 review
9 helpful votes
  • Send Message
February 18th, 2020

I get very few responses from any member I try to contact. The responses I do get immediately ask me for my email address and phone number. I also keep getting billed even after I have cancelled my subscription.

Thumbnail of user hiroos
Florida
3 reviews
10 helpful votes
  • Send Message
February 1st, 2023

Site doesn't even have a competent two-factor authentication...Keep getting a verifircation code that doesn't even work to get me into the site.This site along with silver singles, I cannot recommend...Spend your money on a different site.

Tip for consumers:
Not worth the money

Products used:
dating service

Value
Quality
Thumbnail of user bronnieb
New Jersey
1 review
0 helpful votes
  • Send Message
September 11th, 2022

Where do I start? The recommended matches live out of my state, are just plain creepy, are scammers, many word for word repeat profiles. Lots of pictures of bare-chested men. So sorry I wasted my money!

Value
Quality
Thumbnail of user maryf209
Oregon
2 reviews
10 helpful votes
  • Send Message
January 21st, 2018

Out off all the matches they sent, not one was a compatible match for me. They also kept sending women for some reason. I requested more than once to not send anymore women. They kept sending young men. I'm not young and want to retire soon. I don't want to wait 20 years for someone to be ready to retire. Save you $$$$. Don't do it.

Thumbnail of user philippec48
Canada
1 review
2 helpful votes
  • Send Message
November 28th, 2021

Costumer service is non existent. I tried using a prepaid visa, they accepted it for 30 minutes and then booted me out saying they dint accept prepaid cards and they dint refund my credit card, so they are a bunch of thieves. Beware of this site. Philippe

Thumbnail of user normanc198
Washington
2 reviews
7 helpful votes
  • Send Message
March 14th, 2023

I paid for 3months of service and for a week I have tried to log into the site to view my matches, but nothing happens.
To proceed, a screen appears asking you to verify your identity. When the blue button is clicked, nothing happens, so it is impossible to log on.
I have sent 2 emails telling them of the problem and asking for a refund, but have received no reply. Avoid this site at all costs!

Tip for consumers:
Don't

Products used:
OurTime darting site

Service
Value
Quality
Thumbnail of user robertm7404
Texas
1 review
3 helpful votes
  • Send Message
December 12th, 2022

This is absolutely the worst site I have ever been on. The women on this site may be beautiful but they are just as full of crap as a site itself. I'm sure there are good women on this site but I've yet to meet one lot of game playing going on here a lot of dishonesty. I was on here 2 years ago I thought I'd give it another try worst decision I've ever made. Beware of this site it is very deceiving good luck on finding whoever you're looking for but do it on another site. Once again absolutely the worst site I have ever been on or seen

Tip for consumers:
I already gave my review this place sucks it is the worst site I've ever been on I won't never get on here again

Products used:
I was a free member

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns1681
Arizona
1 review
5 helpful votes
  • Send Message
March 22nd, 2017

Constant spamming hitting you as soon as you log in. Profiles are fake. Anyone who puts a number in their photo is a FAKE and will try string you along for a week telling you beautiful or handsome you are God put you together before they hit you up to buy a plane ticket that they can get a refund for. Or tell some story about needing money for a sick relative.

Thumbnail of user pattic15
Illinois
1 review
14 helpful votes
  • Send Message
March 28th, 2016

I am so frustrated with the fake profiles. I was looking at reviews to see if I am right. APPARENTLY, I AM.
WOW... even Plenty of Fish that is FREE... I never had that happen. There is a way to stop it... but obviously you don't care.

Thumbnail of user troyk15
Colorado
1 review
5 helpful votes
  • Send Message
May 25th, 2017

Ourtime uses models to lure men in. I had an subscription with ourtime that I hardly ever use because there are no one of interest, one day I had 4 alerts on my email that someone is interested in me, so I clicked on the message and it took me into there site and showed me this beautiful lady, I was like wow she is beautiful so I responded and with that she was gone from the site and my subscription was renewed. It's a scam that Match. Com use as well.
Men and women stay away from these sites they are using models and spyware to steal our hard earned money and don't care about us, that was the last $29.95 at that time and they left my account in the negative. They don't care so please don't use their sites. If you take sometime and read these reviews you will see similar things have happened to others all over, let our money be the last ones that they steal. Don't use ourtime!

Thumbnail of user bevg72
GB
1 review
3 helpful votes
  • Send Message
January 11th, 2024

So many people liking you, matching yet no messages whatsoever.
I think most of the time there site is weak
Trying to match locally is no good, waste of money

Thumbnail of user lindam443
West Virginia
1 review
6 helpful votes
  • Send Message
September 2nd, 2017

I have tried 3 times to call an correct things. They tried to make it my fault. I have changed my password like they said. I am still receiving flirts from women. They are disappointed because they are trying to flirt with a guy. It is the worse.

Thumbnail of user natashal19
Arizona
1 review
13 helpful votes
  • Send Message
February 15th, 2017

They are useless and manipulate profiles. My outbox has dozens and dozens of messages sent to men (and women!) that I never even viewed, had no interest in, some I never even SAW! How dare they send messages to all these people saying I am interested in them! Unethical! They also send old photos of people no longer on the site to your visited list, or as "Flirts". One of them I was very interested in, and when I did not get a response from a few messages, I sent another message asking if he was real or not, and the photo was removed the next day. I know this was just an old photo because the profile was empty. People leave the site and clear out their profile, but their photos remain and end up getting sent to 'beef up" the matches. BEWARE!

Thumbnail of user jenniferb1829
Maryland
2 reviews
16 helpful votes
  • Send Message
September 28th, 2020

I joined OurTime early September, 2020. By 23 September, my account information was reset by an unknown person. From my personal account they contacted me via text on my cell phone saying their account was deleted. He called himself Tony and called from *******886.

24 September, someone changed my photo and contacted over 100 men as me. This person changed the alerts and dating criteria so I had no clue until I checked on the 26th.

After posting a note to these men and on my profile my account was hacked, i asked several of them for the phone number they were supposed to contact. It was *******886 aka TONY.

28 September contacted OurTime. "Jamie" took me through several steps to change my pasword and other settings to kick this scammer of my profile. The attempt was unsuccessful and I just cancelled the account. My personal information is not safe with his site.

OurTime does nothing to stop "Tony" saying there are risks on all dating sites.

Thumbnail of user maxb74
Tennessee
1 review
6 helpful votes
  • Send Message
August 6th, 2017

I agree with all the negative things others have said, I also will add, however, I received numerous "messages", "flirts" and other contacts from far distant areas. One message I received (which was apparently from a bot) indicated that she loved my uniform. In my picture I wasn't wearing anything that remotely looks like a uniform. And I was particularly upset by receiving three messages from supposedly different women, but all three had the same pictures and the profiles were different. And I received many responses from what appeared to be bots. The responses weren't related in any way to what I had sent. The automatic membership renewal somehow twice managed to get turned back on after I turned it off. I requested that my profile be completely deleted.

Thumbnail of user edwards71
Colorado
2 reviews
19 helpful votes
  • Send Message
May 23rd, 2016

This dating site is for "older " adults. About over age 50. Most women are in denial and still think they are 23. Many of them only want to hook up with much younger "boys". Either that, or they are in debt, looking for a bailout. Full of gold diggers. 96% of them have fake photos, fake profiles, and they are pathological liars. The company that owns Match.com,
Is the same company that owns this site. Do not waste your money. Sleezy company.

Thumbnail of user rickt40
Nebraska
1 review
14 helpful votes
  • Send Message
June 19th, 2016

Most of the profiles are fake or scams and they tempt you when you aren't a paying member sending flirts and viewing your profile like you are quite interesting to the general population. Once you sign up... crickets. To add insult to injury, they inundate you with advertising slowing down your connection and activities. Total mind *******@ck and I would never trust these scumbags again.

Thumbnail of user christined1515
Illinois
1 review
0 helpful votes
  • Send Message
March 25th, 2022

I signed up for one month and most of the men who responded turned out not be who they said they were. After three frustrating weeks I decided to hide my profile to take a break from the "fake" men. When I went back for the final five days of my subscription I could not get in. Customer service said they saw unusual activity so restricted it. How could there be unusual activity when I was off the site for over a week? Does that mean someone was using my account? I would at least like to to get in and delete my photos so they aren't used and get reimbursed for the week. This site is a SCAM. Unbelievable.

Thumbnail of user victoriaj18
Texas
1 review
12 helpful votes
  • Send Message
April 30th, 2016

I became a member on Ourtimecom for only one month. I then received a notice on my phone that over $90.00 was taken out if my account instead of $19.99 for one month. I emailed these folks but no response. There is only one way to contact which is through email on the site ONLY... They kept my money. I tried deleting my profile and was unable. They took my money and profile. I tried resolving this situation but to no avail.
They will reap what the sow for sure

Thumbnail of user brandib11
Illinois
1 review
15 helpful votes
  • Send Message
April 7th, 2016

Be aware of men. Posing as a UK working and they write long love emails. Fall in love with you in a matter of weeks. Then boom ask for money. Even gives you a bogus banking site. UKturk bank. To prove they have money to pay you back. Don't do it. All the pictures are sent via email. They are all fakes. Not the person doing the writing. On whatsapp. And never can skpe... all phony... do not be conned..

Thumbnail of user cherylm1620
Michigan
1 review
2 helpful votes
  • Send Message
August 2nd, 2022

I joined Ourtime for only one month. I am so glad that it was only for one month. It is a waste of money and time. I live in Michigan and most of the customers on Ourtime are from Ohio and Canada. I don't think that anyone could ever find a partner on Ourtime. I really don't know how they stay in business.

Tip for consumers:
Don't do it.

Thumbnail of user johng5928
GB
1 review
0 helpful votes
  • Send Message
March 14th, 2023

I have been on Ourtime for a couple of years,,,.they have few customers and profiles are sometimes ex girl friends …I call them to note they are back online and they deny it…the last few days I have been liked by a couple of ex friends…it's our time doing it …it's a maddening con

Thumbnail of user deborahw94
GB
1 review
4 helpful votes
  • Send Message
August 25th, 2017

They've posted the same picture of a man twice, on the same page but under different names.
They've also used a photo of a man who's been used in their UK TV adverts...& apparently he's found someone. Go figure.

Thumbnail of user bills244
Florida
1 review
4 helpful votes
  • Send Message
July 6th, 2017

Horrible site. Tried using it for about a month with only fake profiles and a few genuine ones but noone pays so noone can read/reply.

After a month I could no longer access my account so I called Ourtime and they tell me something about contacting Apple to "reactivate" my account. Which didn't make sense to me but I did. So I get ahold of an "offshore" Apple rep and all they want me to do is ensure my subscription is set at "renew or cancel" and to call Ourtime back... so back to Ourtime... you guessed it... they told me it is Apple's issue. So here I sit with a paid subscription and no way to use it or even delete my info.
Stay away.

Thumbnail of user vilyatin
Missouri
1 review
6 helpful votes
  • Send Message
November 8th, 2023

I have been on the site 2 months. I'm in KC (2.4mil people) but seem to get only a few within 100 miles. I had 1 date. Waited 6 wks for a 2nd till I figured out he didn't have time for a relationship. 5 fakes messaged me (according to the site). A couple love bo.bed me then ghosted. Not impressed!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

How do I know I can trust these reviews about OurTime?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OurTime?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business