• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
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How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user crystalj63
Florida
1 review
16 helpful votes
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July 23rd, 2018

Was on this site for three months and only got phished, lies and even a threat. Seriously? This is the worst dating site ever. Sending wrong sex matches, people with one picture up and no descriptions, people who put lies about their employment in their profiles, lies about whether they had children, lies about everything! Not only were the matches horrid, but some were actually threatening and quite scary. I hope this site gets shut down eventually. Come on seniors, get out there and mingle! Much easier to meet real people in person than to do so on this site.

Thumbnail of user brokenh
Virginia
6 reviews
28 helpful votes
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June 30th, 2016

This loser is 51, he is a multiple felon, who I had been with for quite a few months, before he even admitted he was a felon! Ladies do a search on this one! He hurt me in the same way he hurt his first wife! He currently has 3 Felony charges in 4 counties for Kidnapping, assault with a deadly weapon, domestic assault, damage of my property! He and his mother are scammers and will take you for all you have! Chad is extremely jealous and dangerous! Email *******@gmail.com. Stay away with a 10 foot pole! Don't get hurt like I did he almost killed me!

Thumbnail of user albertp39
Missouri
1 review
5 helpful votes
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September 4th, 2017

WOW I knew escorts had there own site but on
Our time for older men. I was hit up 25 times over a
Five hour time. I was given phone number built in there fake profile. Very offened that trying a quality
Lady and the escorts attack. Our time sent me a
Lawyer brief that your kidding me I am supposed to
Understand those terms. Right shut this site down
It's totally fraud.

Thumbnail of user carolr109
Texas
1 review
6 helpful votes
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June 22nd, 2017

You take your time stating what you are looking for, that in it's self is a sheer waste of time.
There idea of a match, wrong age, ethnic background, intellectually challenged and basically No ONE I would give a second look at!
To be perfectly honest I am not sure why I stayed on this site as long as I have

Thumbnail of user andreap1192
Colorado
1 review
6 helpful votes
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September 15th, 2023

In April, major changes were made to the Ourtime site and now it is essentially Match, which uses some sort of idiotic matching program. No longer can one see all of the members in a particular zip. Now some computer decides whom we can see. I HATE IT now and will not subscribe again!

Thumbnail of user chetp7
California
1 review
12 helpful votes
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November 28th, 2015

This poorly structured and technically flawed service deleted my approved written profile not once but 5 times! I've demanded a prorated refund but stipulated that my account remain intact and available until the end of my contract with them that they've failed to honor. Do yourself a favor. Find another service.

Thumbnail of user hc90
Florida
2 reviews
5 helpful votes
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June 17th, 2020

My main issues with this site are related to the administration of the website. After several weeks, my profile picture is still not approved, even though I uploaded the same picture from both my phone and Facebook (where it's my profile pic!)
And if they were so strict that they thoroughly screened each profile picture that would at least be worth considering. However, one of the first matches on delivered to me ended up being a fake profile using a picture of a professional model. I was able to determine this in 5 minutes using Google Image search.
Save your money. This site is not professional or trustworthy with your money or your emotions. There are better alternatives out there.

Thumbnail of user sharonm934
New Hampshire
1 review
25 helpful votes
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April 29th, 2020

Not only are your "matches" not close to where you live, but you can't cancel this horrible site once you've signed up. I get an email everyday with my matches... every day I contact the help screen to remove my account. There is no help, there is no customer service, and the settings screen actually has a message saying you can't access your account. What a crappy site!

Thumbnail of user die421
North Carolina
11 reviews
70 helpful votes
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August 17th, 2016

I purchased one month for they say a discount price, but its the same price they charge anyone. Then I checked my cc account, OutTime took another 4.99 for I don't know what. I called them about this and all they said is it was some service fee, though I never saw where they were going to charge me another five dollars. So really one month cost 30 not the so called discount rate of 22.95. Now the site itself is a joke. I'd say at least a 1/3 of the people have no picture and those were the ones mostly who hit me up. At least on other dating sites you can block those people. The filters are very limited on OurTime. Another thing is once you sign in the chat is automatically on so you always have to turn it off right away or you will be bombarded with messages. The fishing site is by far a better site and its free.

Service
Value
Quality
Thumbnail of user dennisp540
Arizona
1 review
6 helpful votes
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April 16th, 2022

Who the hell wants to drive 100 miles to maybe meet someone and then do it repeatedly in fact I won't drive more than 60 miles(1 hour) plus who wants to meet someone on the other side of the US or even in the next State. I sure as hell don't!
You're owned by Match.com why don't you do it the way they do? I'm cancelling my auto renew because of the mileage thing most of the women are in Tucson which is 103 miles away.

Tip for consumers:
Go somewhere else

Products used:
Ourtime

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonc90
Colorado
1 review
3 helpful votes
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August 7th, 2017

Well i can say i shelled out for a month. Nothing but bs. People from other side of the country constantly sending messages. I dont like the fact we arent able to narrow down our matches they send. Not really into 80 year olds at this time of my life. 48 and looking for a different website already. Just relocated and was truly hoping this was going to be a good site I guess I should have read the reviews before I paid for the membership. My guess is they get a lot of people that just pay for one month and never come back I will be one of those

Thumbnail of user eleanord7
Rhode Island
4 reviews
13 helpful votes
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November 16th, 2022

They must have sent this site to China, it has all changed. In order to get your account back you have to text, I do not. I could not renew my account, they gave me a bad time. They said they sent me an e mail which I never received, They talk in riddles, Not a good place to meet any one. It's the worst dating site there is. They have changed it all for the worst. It's more of a money maker. They should keep it in the UK or China.

Service
Value
Thumbnail of user karly14
Denmark
2 reviews
4 helpful votes
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November 21st, 2022

I didn't like it. I prefer dating sites that are not membership-based because they actually offer you real profiles to choose from. They don't just take your money for nothing by automatically renewing your subscription when you want to cancel it – this is exactly what they do on OurTime, I don't know how come OurTime keep on scamming people for so long. I have been matched with ridiculously dodgy users and some mentally unhinged drama queens On OurTime. I didn't like it and tried to cancel my subscription which surely turned out to be more difficult and complicated than it should have been. They don't offer any real profiles.

Thumbnail of user lydiac228
Indiana
1 review
1 helpful vote
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September 5th, 2022

People Media is unethical and deceptive. After paying over $120 for a membership of six months and receiving messages from people, I was then prompted to pay $50 more to receive those messages. NO. I do not recommend to anyone.

Thumbnail of user bonnieg514
Arizona
1 review
11 helpful votes
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December 31st, 2023

I was excited about the prospect of joining a dating site geared toward my generation (I am in my early 60's). I thought the men would be more forthcoming and transparent; as we age we learn and show up as we truly are sharing what we can offer in a partnership.

My experience on this site:
**Many fake profiles and scammers. People with multiple profiles; using different names. I uncovered a couple of these right before my eyes!
**Many non-paying members so you cannot get a response unless YOU pay more to allow them to respond.
**Many men who will simply like you based on your photo, and not take the time to read whether or not there is any compatibility.
**Many men in their 60's who have never been married. I'm sorry, but what?! LOL.
**The matches showing up as matches recommended for me do not meet my dating criteria AT ALL.
**I tried contacting customer service and their e-mail is auto-generated (including their responses based on key words used your e-mail outreach). In other words, you are not interacting with a live representative, ever! I know this as in my auto-mated e-mail exchange, it actually took me back to the VERY first response I got from them. We went full circle.

I wanted my money back within the first 2 weeks. Only, there was no way to get your money back.

I'm approaching my 3 months on the site. Nothing came out of it at all. I had more luck in the past on Match.Com (which isn't saying a lot...).

Thumbnail of user todds925
Colorado
1 review
9 helpful votes
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January 14th, 2023

This is the worst dating site ever. If you pass on profiles, they just show up again the next day so you're constantly sorting through the same pictures. There's very little information about people that you're interested in and very little information about yourself. Almost all of the individuals I've been interested in. I've gotten an email from the company saying that there's a scam. This website is a scam and it was a waste of money! The worst online dating experience possible.

Tip for consumers:
Do not use this site!!!

Service
Value
Quality
Thumbnail of user allang146
New York
1 review
1 helpful vote
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December 26th, 2021

I subscribed for month and told them I did not want yo be renewed after a month and to take pictures and profile down when my subscription was over
Well some how they renewed my subscription 9 days before it ran out. So I called customer support
They said they would reverse charges which they did. However they also ended my subscription 7 days early and refunded my original charge. Two problems with that I was talking to a few women on site and they left my profile and pictures up
Another screwed up dating site one of many

Service
Value
Thumbnail of user stevenw1932
Illinois
1 review
6 helpful votes
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May 12th, 2023

I will NEVER recommend this site... they consistently over promise and under delivers. The site is filled with parasites and fake lying profiles out to scam honest people.
The matches they recommend are way to far away to realistically cultivate a genuine relationship.

Thumbnail of user lauritam
Arizona
1 review
12 helpful votes
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May 17th, 2018

Our Time deleted all the information in my profile because I made the mistake of saying I did not intend to renew. They could have deleted just that line, but they did not like my profile so they deleted it all. I responded by asking for my information back or my money because I had not made a copy. They ignored my request continued to bill me for another 3 months. The site feels cheap, like you're in a Casino. Overall, a horrible experience and I feel robbed.

Thumbnail of user donj193
Georgia
1 review
6 helpful votes
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October 27th, 2020

Only being on this site for about 1 week, I've dealt with several people who were scammers. Not sure how this can be completely avoided, but for me, it's not worth the hassle of even trying. Maybe it's enjoyable for many, just not me. All I can say is GOOD LUCK!

Thumbnail of user nield5
Norway
3 reviews
13 helpful votes
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February 15th, 2023

Couldn't find anything of value on Ourtime even after paying for boosts. It's truly shocking how many fake profiles they have. They must be on the decline so they recycle old long inactive accounts. I got bored pretty quickly. There is no use in searching for genuine profiles, you can't find anything like this on OurTime, so the best idea is to stay well clear of it.

Thumbnail of user godfreys14
California
1 review
2 helpful votes
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July 4th, 2017

I must preface this by saying that I met 2 nice people on this site. But overall, this is a very poor dating site. The number of available people is very limited, & you can top out at 6 or 8. Half of the listed people are fakes, from out of state or previous clients. I noticed an old friend who was listed 5-6 years ago; she was listed as current. Fake people constantly bombard you, and I have been scammed many times. I would advise to stay far away from this site, and use the two main entities.
One last thing: the listings of people are often poor quality.

Thumbnail of user galinam25
California
1 review
1 helpful vote
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October 28th, 2021

Very hard to navigate through the profiles, impossible to improve yours, no help from the management, they want you to pay HOURLY to keep your profile on the top, and it get lost among the old ones within 10 hours of submitting. Hope I can get my money back, although, as I read, that's impossible. Take your business someplace else.

Thumbnail of user jeffa1070
Ohio
2 reviews
2 helpful votes
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June 8th, 2023

I set my parameters for 30 miles and daily get matches from other states or 100 miles away in my state.
Another item that is just me own peeve is how many women don't show their picture, or show their animal first. I have noticed that about 75% of the woman in my search range have animals, especially cats and dogs. I am NOT an animal person and so many women have animals that even if I were interested in them the animals turn me off. Just my issue, but makes u wonder how many women are being skipped over by men that don't like animals. That's probably fine with those women, but it sure is frustrating for me trying to find someone to spend my life with. I realize this is out of Ourtime's control.

Products used:
Ourtime

Service
Value
Quality
Thumbnail of user mehrnazz1
Maryland
1 review
5 helpful votes
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January 24th, 2023

Yesterday, I tried to sign up for free at OurTimes to examine the traffic and see whether I would be able to chat for a few days before I sign up for premium; but I found out nobody approved my profile and not only that, I could not login whatsoever later on to just look at photos of men. I am not sure what was their problem, I received no email describing the problem. I think their rating should be zero but that was not an option. I feel sorry for them, who cares!

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Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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