• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
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How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user roryd46
Illinois
1 review
6 helpful votes
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May 9th, 2023

Our Time took my money and I get one message a day. I bought a 3 month subscription apparently its wasnt enough. Any 'likes' are blocked from searching on the site and the pics are blurred. When it was free and i had blurred pucs i joined on the 3 month subscription. But when i joined all 'liked' profiles were removed. I would not suggest this site to anyone. POS/PM *OurTime.com
$58.48

Tip for consumers:
No customer support. No customer phone li r.

Products used:
Crappy website

Thumbnail of user finesw
Missouri
1 review
3 helpful votes
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March 29th, 2022

Getting logged on is a nightmare, Had to wait 4 hours or more for Veri vacation code. Then many of the people they recommended were no longer members that they were still there on free site. Also many of the others that were there were scammers This one breaks the mold and its to late for me to get my money back. Should have read the reviews before signing up...

Thumbnail of user deanna1
Arizona
1 review
10 helpful votes
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September 10th, 2018

Recently my dads Our time account was either hacked. One day he was receiving views from all over the US. When contacting people media, the first rep we spoke too argued with us that if some suspicious happened they would have contacted us. We were never contacted. We wanted a refund and to cancel the acct but she would not let us. After giving us an temp password. We were still unable to get into acct and had to call again. After an hour of being on the phone a different rep was able to get us into acct. Come to find out Birthday was changed, profile changes and pictures of another man was on my dads profile. After inputting the correct information, the acct was changed again and at the moment cannot get into the acct. We have to wait to call until our time zone matches theirs. Very unhappy. Peoplemedia oversees about 22 websites according to their rep. There is no supervisor you are able to contact. Please be aware and get your information off their sites ASAP

Thumbnail of user albertp44
Illinois
1 review
11 helpful votes
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December 24th, 2017

I signed up for one Month and they still bill me after 4 months. This sounds like the Attorney General needs to step in. I was hit up 25 times by escorts with numbers. This was a joke and embrassing. To find a Quality Lady didn't mean a
Quality Lady that has dated everyone, No thanks.

Put this Business out of Business. I never reputed
My one time subscription and I've been billed for
Four months. FRAUD

Thumbnail of user johnb1847
Illinois
4 reviews
27 helpful votes
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June 18th, 2018

The teasers show fairly attractive people. I had no idea that the majority of the users are far short of even being the slightest bit attractive. And some people are so inept they cant even post a picture correctly. Oh, thats a nice picture of your forehead, I think Ill contact you. And then the people that contact you - for Gods sake, have some self respect; take a shower, wash your hair. Do you really think a decent person is going to respond to you?

Thumbnail of user melodym52
Arizona
1 review
9 helpful votes
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August 20th, 2018

Luckily I only paid $40 for a 6 month subscription, but that was still $40 too much. They don't allow you to read your messages unless you subscribe. They don't screen their members because I received message from men in their 20s and scammers. This dating site is for 50+ singles. My account was hacked, so I called customer service. I asked for a partial refund and they don't give refunds if you used their site. They corrected my photos and profile. Currently the photos are accurate, but the profile is back to what the hacker wrote. DO NOT WASTE YOUR MONEY ON ourtime.com!

Thumbnail of user joni47
Oregon
1 review
4 helpful votes
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May 30th, 2022

My advice, if you want to take a shot, is to sign up for a month, be active and see if you like it. The site continues to survive, despite low membership, because seniors like me are generally are not very savvy!

Thumbnail of user bobs214
Massachusetts
1 review
11 helpful votes
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February 15th, 2016

Every time they get a chance to up sell you they do! Send you so much junk email. Endless. So don't give them the chance!

Bad, awful & just the perfect place to find some one that 1000 miles to 4000 away!

Thumbnail of user fucky293
North Carolina
1 review
1 helpful vote
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October 9th, 2022

This is the most crooked site I've ever seen they steal your information and your pictures have the people on here are not even on hear any more this site is nothing but highway robbery do not use this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user deannam32
Colorado
2 reviews
14 helpful votes
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April 21st, 2017

I have tried other dating sites and went on a few dates that were ok. When I signed up on OurTime I ended meeting the most wonderful, caring and loving man! We have been together almost 2 years now! We travel together we have fun together and I feel I have met my soulmate! We both have older children and they are also happy for us! I have never been treated better and he feels the same! Our 6 word love story is "Met online and fell in love" Thank you OurTime for helping us find true love

Thumbnail of user vals17
Maryland
11 reviews
101 helpful votes
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April 3rd, 2018

This is the worse site ever. I always wait a week or so before becoming a paid member on any dating site and this was no exception. It did not seem normal to me that I had "300" notifications in my in-box in under a week. I noticed that under the "My View" tab, it had several pages of men that I supposedly view. That was not the case.

Thumbnail of user davidh5840
California
1 review
0 helpful votes
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August 1st, 2021

Don't bother; numerous scammers and uninterested women. I do well in real life but thought I would try this as I had done it back in the dot.com days with some success. Zero results and if I had not been careful, scammed would have been the final result. Terrible to be a widower and to come back to this.

Products used:
Dating site

Service
Value
Quality
Thumbnail of user davec708
Michigan
1 review
12 helpful votes
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February 19th, 2021

I should have read the reviews first before I joined for one month because I wasted my money. Most of the messages are "FAKE"--And the women that are on there will not communicate at all. I'm a good looking guy and well off. Any woman that is worth looking at will not communicate. They just post their profile and sit and wait for guys to contact them. And most will never reply back. I didn't pay right away but when I saw I got 12 messages I thought I better pay to read them. What a joke, they were all fake come on messages to get you to join.---DON'T WASTE YOUR MONEY!

Service
Value
Quality
Thumbnail of user ericd93
New Jersey
1 review
4 helpful votes
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December 26th, 2016

Maybe its my age but im still one of these people that are a bit sceptical and reluctant to hand my credit card details out on the internet. Unfortunately online dating is pretty much a non starter if you dont do this, so I read a lot of reviews and do a lot of checking before I choose an online dating site. So far the only sites that have passed my test are this one (ourtime) and primetimelove.com (ive done some reviews on that site before you should be able to find, its 9/10 in my book, really has everything you need). For this one I had no concerns about paying for the 6 months as its a well known brand with a lot of reviews and even if there are quite a lot of negative points, having your money pinched is not one of them. Its a good site, not the best ive tried but ive met some nice people on the site and even gone on a date. For me its 8/10 and worth a try if youre looking for a site you can pay for that you wont lose sleep over.

Thumbnail of user nicholass64
California
2 reviews
23 helpful votes
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October 1st, 2017

Let me start by saying I'm so glad I only signed for one month, I don't think I could stand another 2 months of looking any anymore ugly, old and overweight women, what's laughable is reading their expectations, 5-2" tall, a few extra pounds, hairdresser seeks tall, handsome, physically fit, successful guy who likes to help out around the house, cooking and giving massages, really? If a guy was ALL of that, do you think he would want someone like you? Look in the mirror when you ask yourself that question OK?.

Thumbnail of user howardp26
Canada
1 review
0 helpful votes
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June 23rd, 2016

Maybe its my age but im still one of these people that are a bit sceptical and reluctant to hand my credit card details out on the internet. Unfortunately online dating is pretty much a non starter if you dont do this, so I read a lot of reviews and do a lot of checking before I choose an online dating site. So far the only sites that have passed my test are this one (ourtime) and primetimelove.com (ive done some reviews on that site before you should be able to find, its 9/10 in my book, really has everything you need). For this one I had no concerns about paying for the 6 months as its a well known brand with a lot of reviews and even if there are quite a lot of negative points, having your money pinched is not one of them. Its a good site, not the best ive tried but ive met some nice people on the site and even gone on a date. For me its 8/10 and worth a try if youre looking for a site you can pay for that you wont lose sleep over.

Thumbnail of user irenes289
Idaho
1 review
3 helpful votes
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September 12th, 2021

OurTime is a complete "waste of Time". Its logarithm pays NO ATTENTION to your preferences so don't bother... not age, nor distance, or any other important exclusion. You can not get rid of individuals even if you block them.

Value
Quality
Thumbnail of user lees720
Arizona
1 review
0 helpful votes
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January 13th, 2022

This site is stupid and a waste of money when your subscription is about to expire you will see local adds but they are not current with paying members once you sign paid or not they will continue to shop your profile but in some cases those profile are of people that are dead

Products used:
App

Service
Value
Shipping
Returns
Quality
Thumbnail of user samt69
New Jersey
1 review
3 helpful votes
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January 23rd, 2017

Despite my initial skepticism, this online dating malarkey isnt so bad. I use this site and also primetimelove and must say its living up to the (considerable) hype so far. Worth a bash, after all why should the kids have all the fun?

Thumbnail of user dennisc34
Arizona
1 review
3 helpful votes
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March 10th, 2015

I have been very happy with Ourtime, and it's older sister site - SeniorPeopleMeet. I have tried most all of the prominent sites, and have found this one to be in the top 3 or 4. It is a paid site, so you cheapskates who just want to troll for free won't like it. But I have met some very nice women on this site. And you can join one of them and get access to both - two for the price of one. Now that's a deal.

Thumbnail of user billyb74
Washington
2 reviews
28 helpful votes
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November 5th, 2015

I have a profile that has two sentences about me, no photo and no subscription. I've clicked on a few profiles and "flirted" with a few. Now I have 37 incoming flirts, 3 incoming favorites and 152 incoming messages. How can this possibly be?

This *looks* like a site that's putting fake messages, fake flirts and fake favorites on my profile in order to try to tempt me to spend money with them.

I'd like to get one of those throwaway visa cards in order to join for a month to see what's going on but $30-$40 is way too expensive for a site that should be free.

I have zero confidence in this site and will not be spending money on it.

Tip for consumers:
Run away

Service
Value
Shipping
Returns
Quality
Thumbnail of user evem150
Florida
2 reviews
11 helpful votes
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April 13th, 2020

I paid for OurTime in February. With four months left, I was hacked three times. My picture was removed and replaced with the picture of another, my password was changed and I fear my credit card information was stolen. I tried calling, e-mailing and writing to no avail. I was on the phone this week for over 8 hours, and finally gave up and cancelled my account with no reimbursement.
OurTime has terrible internet security, and does not protect your identity. This is a truly terrible company. Do not trust your personal information with OurTime.

Thumbnail of user stavrof
Massachusetts
5 reviews
29 helpful votes
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August 29th, 2012

Another site where you have to pay. You can't read any messages you receive unless you pay $19.99 a month. You can see who viewed you and view their profile and pics but can't message them without paying. It's annoying that every time you click 'view who flirted with you' it goes to the payment page.

Thumbnail of user samanthag583
Colorado
2 reviews
1 helpful vote
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February 15th, 2022

I've never encountered such terrible matches on any site. My real complaint is that I specifically asked to NOT be on an auto-renew for my membership. I even canceled it before it could be renewed. Sure enough, they billed me for another $71.88! Of course, it also took 14 days to get returned to my checking account, this causing me to Have an ODC. I made them aware of this over 2 weeks earlier when they charged me without my permission. I have the $71.88 but have not been given back the $34. ODC although I sent them a copy of it from my bank, showing that their actions caused it. What a terrible situation and headache to go through. DO not do business with them!

Tip for consumers:
Don’t do it.

Products used:
Our Time dating app

Service
Value
Returns
Quality
Thumbnail of user ulrikew1
Sweden
1 review
4 helpful votes
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March 7th, 2018

My profile was automatically shown on match.com, which I was not at all aware of. Met people who had never heard of ourtime.com, and I believed they were members of ourtime.com. Weird. After I had finished my subscription they claimed that I had activated it again. Without any proof for that, they just took money from my credit card again. Not trustworthy!

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Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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