• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
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How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user genea14
New Jersey
1 review
10 helpful votes
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July 27th, 2017

100% useless -----sent me dating messages from all over the country even though I specified 25 miles radius. The matches they sent me I wouldn't match to my dog. No offense to anyone's dog. There is no way to communicate to anyone at Our Time to get things fixed ----I still had 3 weeks left in my membership but opted out anyway. Our Time sucks.

Thumbnail of user garys505
Kentucky
1 review
8 helpful votes
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August 6th, 2018

I have used the site off and on. Women don't respond to flirts or likes very often. I've talked to a few of them and they say it's exhausting for them to keeo up with so many men. Seems like very difficult odds for a man.

Thumbnail of user raymondo230
Mississippi
1 review
2 helpful votes
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June 28th, 2023

Fraud, fake account profile picture changed to ugly hag. Do not waste time and money. Cannot get refund. Then they are trolling me saying ladies sent me a message and when I look they say HEY RAY, MEET ANITA or whoever I thought I was conversing with and show me a picture of myself. Now if that is not low down. Stay away.

Thumbnail of user alexh74
California
1 review
13 helpful votes
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August 13th, 2014

I paid for a membership in this site and was automatically terminated with no reason given other than "for the good of the community." If I wanted to find out what the reason was I would have to go through a legal process. I asked for a return of my payment and they said they have a no refund policy. So, they kept my money even though it was their decision, not mine. I contacted the Dallas, TX BBB and they recently informed me that they got no response from their inquiry. Do not get involved with this site.

Thumbnail of user marjoriethelener
Idaho
1 review
2 helpful votes
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March 29th, 2022

I have contacted over 20 profiles, I find it really strange that out of 20 only 2 have responded. Some of these it's been over a month and not a word from anyone yet. I called OurTime to see why, and of course they do a song and dance trying to tell me that not all profiles are online all the time. But I was told that I should just go with the men that have contacted me and move on. This isn't what I paid for! I should be able to contact any profile to get a response. I even paid extra to be notified when one person was on line and I received a notice that he was. But when I checked he wasn't. So I'm wondering if its a real person or not? What can a person do, dummy profiles are not what I paid for.

Thumbnail of user jonc36
New Jersey
1 review
18 helpful votes
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February 28th, 2014

If I could rate this site any lower, I would. Money hungry site that informs you of the messages, flirts, likes, etc that you receive. But to even view them, you have to pay more than $20 bucks for just a months membership. They will not let you post on your profile other means of contacting you. You cannot even say that you aren't PAYING FOR THE SITE... they will not approve. How ridiculous? You can't even say that... along with many other things. There is nothing good about the site and you can see why it is no where near as successful as others like okcupid and adultfriendfinder. I would not suggest even glancing at a site as arrogant and thieving as Ourtime.com.

Stay away from it.

Thumbnail of user aliced21
Mexico
8 reviews
45 helpful votes
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July 14th, 2015

I switched from OKC because I wanted to date guys over 50 and thought that having to pay might make the experience better.
The pictures are tiny and the questions are inane. Is this the best that dating sites can do?
Actually the guys are not so bad, perhaps because they don't ask many questions.

Thumbnail of user oscarl77
Florida
1 review
13 helpful votes
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February 19th, 2020

These dating sites are all the same. Ourtime is no different. They prey on money, while taking advantage of senior citizens looking for Love. You might think there are less scammers, NO, there are many, many, many. The only thing they understand is more money, they could care less about you or assisting you. Face it, you are rolling the dice on any online dating site. You have to wise up and go to meetup groups, but even they have unsavory characters. This world is not the one we grew up in. Just keep that in mind no matter whether you are being lied to online or in person. You may likely end up robbed or worse. Bottom line., you cant trust anyone anymore, not even those you live with.

Thumbnail of user loism182
Virginia
1 review
1 helpful vote
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January 17th, 2021

I joined our time on or around January 2,2021. At first, it seemed alright, some of the men seem like good people. The problem that I have is with the website. The more that I preferred a particular race, the more the top of my profile page website pushed the race that was not my choice. Also, too many ads on my page. They seem like they want to pick the person for you. Finally, on January 16,2021, ended my subscription and have not been on the site since. Someone who is behind the scene of this site is pushing for members to stick with their own race. What race a member chooses is their business. I would not recommend this site to anybody.

Tip for consumers:
Runaway from this site, not worth the price

Products used:
I am not using any other dating website

Service
Value
Shipping
Returns
Quality
Thumbnail of user judys1069
Illinois
0 reviews
1 helpful vote
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December 31st, 2021

Horrible experience on this site. Talk about rejection. I'd get regular emails from the company warning me of fraudulent people that had contacted me. I'm thinking this was a safe site and these men were on the up and up. This was very alarming. Do not sign up for this!

Service
Value
Quality
Thumbnail of user consuelae
California
1 review
11 helpful votes
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May 3rd, 2016

I could have taken the 108.00 and went on a date by myself. I was on the site for 6 months, in that time I had 2 successful dates. You need to screen, your applicants more better. I've had perverts, men looking for a one night stand /booty call. When if they had read my profile they would have seen, that was not what I was looking for. Pictures that were not what they really looked like, I have met some very good liars on your site. I consider the time on the site, a waste of my time.

Thumbnail of user jamese70
Canada
1 review
9 helpful votes
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March 6th, 2016

Well firstly you have to pay by American dollars even though the site is Canadian for Canadians.
The IM feature just sucks because it never worked for me ever when I wanted to IM someone and after paying over $100.00 us dollars you would think someone would help, well no one helped and I can honestly say this site is piss poor.

Thumbnail of user kl343
California
2 reviews
45 helpful votes
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August 2nd, 2015

I'm a 65 year old guy... very active... walk a lot of rounds of golf. I keep fit. I joined OT and immediately got deluged by sweet young things who 'faved' me... 30-ish types. Really? And they all had gorgeous pics. Uh huh! I have met 3 ladies for lunch as a first meeting. They ALL describe themselves as 'athletic and toned.' Not so much. One of them told me to be very careful because some people weren't totally truthful with their profiles. No kidding... SHE identified herself as 5 years younger. I won't renew my membership. My chances of meeting a very cool lady are better at the local Publix! Besides, if I win the lottery, they'll find me.

Ken, Franklin, TN

Tip for consumers:
Low expectations will serve you well.

Thumbnail of user johnc686
Florida
1 review
5 helpful votes
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February 26th, 2017

I've certainly met a number of women on the sight in a relatively short period of time... With that said, there are numerous factors that make this site frustrating as heck! There is a steady stream of scammers that deluge your profile [10-20 a day], I make sure I mark them as 'scammers' and block them; it's an easy enough task... The website is very clunky and doesn't refresh itself... The ap has a few nice features, but by today's standard is poorly developed...
I too had issues with their billing, they billed me $107 / 3 months when all i wanted was one monthh... credit card complany hooked me up with OT's customer service and they were quick to correct it [there is an extra $3.95 fee when you sign up].
I don't think I'll go past my one month, but beware, the pay system auto-update and you'll need to contact them to cancel payment!

Thumbnail of user stavoss
North Carolina
6 reviews
17 helpful votes
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August 29th, 2016

This site stinks you cant peek at a profile without munipulation, 2 years and no dates. Yes im pickey and thats my god given right. Ladies your body is a temple take care of it! This goes for all! EXERCISE...

Thumbnail of user evelynk41
California
1 review
7 helpful votes
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August 19th, 2019

I went on OurTime for one month, just to check it out and ended up entertaining myself by catching the scammers. Not even inventive, but outright stealing pictures off the internet of someone else. I finished the month out searching the pictures and then once I found the real owner of the face, I responded to the email as if I was a friend of the person. Within minutes, without fail, the profile picture was changed.

Made me feel real icky about the whole thing. I am utterly surprised how many men don't know how to write, smile, shave or take a selfie. I refuse to believe that my generation of men took so little care of themselves.

It's bad enough that people put a picture that is 2 or 3 years old, but some don't even try. My favorite line that I ran into on someone's profile was: "If you don't look like your picture, you're paying for dinner until you do."

Thumbnail of user martync21
GB
2 reviews
1 helpful vote
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March 17th, 2023

Yes, the usual suspects of a scamming site: Fake profiles, ghost profiles, "views" (so what?) from people absolutely miles away from your designated distance parameters. Every woman seemed to have a Masters Degree in somthing but hey looked like they may well be a university cleaner, not a post-graduate! They all seem to like the bloody theatre, do me a favour! I recognised some faces from another site ( actually worse than this one can you believe!) from about five years' ago; do you really think they'd still be members? No, neither do I. Avoid and accept that 'you've been had' and delete it from you computer and wish it good riddance!

Thumbnail of user chasc37
Florida
8 reviews
15 helpful votes
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May 31st, 2022
Verified purchase

1) search facility is very limited
2) Upload of photos leave a lot to be desired
3) I realize that it all depends on new people joining but it's the same every day
4) nobody replies except scammers, are the other profiles very old or are they current members

All in all, this site is not good (as most others)

I conclude at least for me, dating sites are not worth the effort. I suppose if you have chiseled model like looks, you may get a reply but then you wouldn't need to join a dating site

Thumbnail of user davidy42
Netherlands
1 review
15 helpful votes
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April 8th, 2016

Ive always found this review site very helpful for deciding which sites to try and which to avoid. After I read a lot of good reviews here regarding Primetimelove.com last year I joined it and really love that site. So this time I thought Id check out OurTime after seeing some good things again here about it. Im disappointed to say my experience hasnt been quite as positive as with primetimelove, but it was good to try two sites at the same time to see if that lead to more dates. Ill probably be dropping ourtime now, but its a good back up and I believe its made by the people at match, so you know its reputable. But for me, I just didnt get enough replies to justify the cost.

Thumbnail of user bobp54
GB
1 review
5 helpful votes
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July 5th, 2016

I used OurTime and PrimeTimeLove on and off for around a year and met my partner online. I no longer use such sites as were in a serious relationship but I would really say for anyone who is thinking of trying online dating that this is a good place to start. Avoid the generic sites and go with an over 50s brand, people are far more genuine and trustworthy, in my opinion. Plus at our age we know what we want and we know how to spot what we dont want. Use your experience and be open to new experiences, thats my advice. Im pleased it worked for me and I hope youll find happiness too. Best of luck.

Thumbnail of user lindaa2434
GB
1 review
8 helpful votes
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June 4th, 2023

Provide totally unsuitable profiles to consider, most mire than 100 miles from where I live. Awful, disgusting men sending vile messages, and a scammer who has obviously been on the site for a long time because he wasn't vetted properly. Didn't succeed in scamming me though, I was too clever for him. I reported him and apparently he was removed but I wonder if he really is gone.

Thumbnail of user boba56
Rhode Island
1 review
15 helpful votes
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April 8th, 2016

This site doesn't host anything that remotely resembles high quality photos. It also doesn't allow their members to edit the photos they post. All of that is absurd, given the role that photos play in the dating process. Hey, at least they save server space, and apparently that's all that matters. In fact, the entire website is low definition, meaning the visual user experience is terrible for anyone with a remotely decent screen/monitor.

Regrettably, the misery doesn't end there. There's no "customer service" to contact and the members are dumpy. Auto renewal (to charge to a credit card) is the default setting. Uncheck it, and you'll be bombarded with a pop-up encouraging you to renew.

Websites such as this shouldn't even be legal.

Thumbnail of user johnp6175
Kentucky
1 review
2 helpful votes
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January 30th, 2023

Our time seems to be a scam. When I go to the site I just get a message to provide identification. I sincerely thought I had paid for a subscription. If I had not, this is my fault. I have wasted a lot of time trying to do so. I am sure the ladies who have signed up did it honestly trying too meet partners. I have found some success with other sites. John V Payne, Berea, KY

Tip for consumers:
I should have read the offer by out time more closely.

Products used:
e harmony

Service
Value
Quality
Thumbnail of user mariam1152
Canada
1 review
15 helpful votes
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April 18th, 2020

I was sent a promotion payment, then sent another bill for a higher price and then another price for renewal. No way to able change renewal as account has locked me out. So many scammers. After a couple of weeks they stopped sending promotion. Still can't access my account. My computer keeps telling me it is full of viruses and scammers. Don't recommend this site.

Thumbnail of user markl1281
Florida
1 review
8 helpful votes
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July 2nd, 2020

I have a paid subscription to this dating site. One of the feature is "Likes." This means a member can send you a "Like" to indicate interest and vice versa. I have replied to some of the "Likes" I've received but I never receive a reply. This makes me think that these "Likes" are fake and generated by the dating site.

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Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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