• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
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How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user ln237
Maine
1 review
0 helpful votes
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January 30th, 2022

Cant log in after paying for a membership. Can't get help. Can't get it fixed. They want to send me to a 3rd party site to PAY for help. Very frustrating. They send me emails and questionnaires about how they did, but won't respond to my comments and pleas. Useless.

Service
Value
Quality
Thumbnail of user richardm4533
Arizona
2 reviews
5 helpful votes
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March 14th, 2023

After several months i needed a verification code to log on. Never asked for it. Don't answer their phone. Wanted it removed and they did nothing, just lip service. Terrible site.

Tip for consumers:
don't expect any customer service

Service
Thumbnail of user richs200
Texas
1 review
7 helpful votes
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September 14th, 2020

This site sends random multiple flirts to your profile professing to come from people who like your site. Rarely does your "interested" flirt return your message.

Occasionally the profile pic looks 40yrs younger than they claim to be( see attached picture).

Another example: After only two days aquaintance, Annie from Galveston, TX tells me she will be moving to TEXAS soon and wants to know if she can stay with me for free! Really!?! RED FLAG!

These people are preying on senior's loneliness. Please save your money!
I am returning to old-school techniques for meeting new people. I may still get scammed by an insincere lady, but atleast it won't be a computer assaulting me with random false profiles!

Tip for consumers:
Save your money! Seems like a computer is just randomly generating profiles to hit your site with no return responses to the flirts they supposedly indtigated.

Products used:
Ourtime dating site for seniors

Thumbnail of user joes842
Wisconsin
2 reviews
13 helpful votes
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March 12th, 2016

I called a tv station to expose this site but no response. So here I am I found 54 identical profiles. I get site generated flirts the profiles say they did not send all the time. I posted it on my profile all 54 profiles and poof my profile got completely erased! There is no way to contact them. I canceled right away we'll see if they stop billing me. From what I see here that is going to be a problem. Let alone trying to get a refund. Bad site. Rip off

Have to face it at my age they are like parking places all the good ones are taken and the rest are handicapped.
UPDATE I contacted the BBB and They have to respond by the 14th.
The BBB said they did not reply to the complaint of coarse. So now it goes against them with the BBB.
The company is crap just a big rip off.

Thumbnail of user jasonb2954
Washington
1 review
8 helpful votes
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February 10th, 2023
Verified purchase

Im an active member of this site who is actively looking for someone to seriously date. Signed up on 2/1/2023. Today is 2/10/2023. I Was given an introductory price of 19.33 - half off the regular price - for a one month membership, which is the only reason I signed up.

Dont waste your time with this site, however. Since im actually out there looking for a match, my strategy is to write messages to any woman whom I find attractive who ALSO fits the bill in her profile description. That said, I have LITERALLY messaged maybe 150 women over the last three weeks, If not more, just seeing who responds and hoping for the best. Some messages are a quick introduction of myself. Some are quite long depending on what they have to say in their profile. Here's some take aways:

1. Ive heard back from only 4 of the 150 women Ive written.
2. Ive gotten only one like the entire three weeks ive been a member. Perhaps im just ugly...?
3. The site claims to give an indicator flag that is visible when someone has read a message. I dont see an icon from anyone, whether they responded or not. Theres no way to tell if anyone is even getting these messages.
4. There's also no way to tell how long someone has been a member or when was the last time they were logged in.
5. SO... All that being said, im beginning to honestly wonder if the vast majority of "profiles" are fake or just plain so old that they're no longer active. There's no way to know if the person you're writing to is even still alive! Either way, the results have been 100 percent disappointing. Enter at your own risk.

Thumbnail of user johnh7059
GB
1 review
5 helpful votes
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June 18th, 2022

Call me naive, but I could not image such a scamming waste of my time and my money. Every morning carfeully reading profiles put forward as ''matches'' only to find scamming profiles supported by an organisation that uses algorythms to fleece us ''senior'' folk that should be old enough to know better.
Many hours spent writing (I thought!) to ''matches'' that never respond.
Dreadful BS that get even worst - twice I thought I had unsubscribed only to find that somehow my ''membership'' had been reactivated. I have now deleted my profile (I hope!)

Tip for consumers:
Cruel fake time wasters! Stay away!

Products used:
Online contact - rubbish

Thumbnail of user williamc4318
Texas
1 review
4 helpful votes
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March 29th, 2023

I have been a customer since last September. I cannot log on because the verification puzzle times out on time. I have tried 23 times and the people at Out Time make it impossible to call someone on the phone. Their toll-free line is NOT connected right now.

I have also used other sites and this one is the poorest so far because of (THE LACK OF)customer service. Williamc Dallas TX

There is no way to contact these people at Our Time

Thumbnail of user jm712
Washington
2 reviews
2 helpful votes
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December 21st, 2021

Glitchy site, not user friendly, I have my pic posted but some people saying I don't have a pic, no way to make it seen. I get flirts from people that never sent one wasting my time. I paid for basic membership & it's not worth even $1. PASS ON THIS ONE!

Service
Value
Quality
Thumbnail of user jerryj12
Maryland
10 reviews
59 helpful votes
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October 7th, 2021
• Updated review

Update to my last review, after, over 800 messages sent out only got 16 "responses", 11 were definite spammers/scammers. AVOID O. T. and any site part of their SCAM. Maybe one day enough "Customers" will file a Class action lawsuit against these scam,"Dating" sites

Tip for consumers:
AVOID this site like the plague!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Service
Value
Shipping
Returns
Quality
Worse site out there
September 28th, 2021
• Previous review

Sent out over 280 messages. Received 14 responses, of those 14,10 were spammers with phoney profiles. Contacted O. T. and reported them, nothing happened.The other 4 were scammers, wanting money.One of them wanted me to send her $50,000 to complete a project? Didnt start asking until "texting for 10 days. Asked numerous tomes for a phone number to "talk", she said her phone was screwed up, will enclose a photo of this scammer.So, if you find her on O. T.,,,,,,, Avoid her like the plague. Here is another scammer on O. T. she calls herself,"Liz" she needs help getting a replacement phone

Tip for consumers:
STAY away!!!!!!!!!!!!!!!!!!

Thumbnail of user phillycheese2022
New Jersey
1 review
7 helpful votes
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July 12th, 2023

Customer service is useless
i contacted them 3x to try and rest my password with no help
They then flagged me as a fraudulent user without giving me a reason
I only found out about it because this girl i was seeing forwarded the email she got
Then they keep peoples profiles on there who are obviously no longer active because they dont respond to your messages or likes
Avoid this site at all costs

Service
Value
Quality
Thumbnail of user cf620
Missouri
1 review
4 helpful votes
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November 7th, 2023

Bunch of retired divorced women looking to go on exotic vacations to exotic locations. I wonder who is going to take care of the horse and Alpaca ranch while they are gone? Maybe the poor guy they divorced. The ones who do not list their DREAM VACATION ideals, every profile question is answered: ASK ME LATER. Ok, so if you send them a like, they need to reply so you can ASK THEM LATER. Customer service? Was a member for 11 business days, placed a request on their help gizmo the 2nd day no answer.

Service
Value
Returns
Quality
Thumbnail of user davidk192
New Jersey
3 reviews
36 helpful votes
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February 8th, 2016

After reading some of the reviews for OurTime I had to add one, as I think they are a bit harsh. Sure, there are better sites (obviously PrimeTimeLove springs to mind along with one or two others) but generally OT is fine and no where near as bad as some are making out.

Thumbnail of user mal29
California
1 review
0 helpful votes
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October 23rd, 2021

OurTime dating site is ran by dishonest scamming operator(s). I just paid fir a membership and supposedly those messages are coming from profiles, but they enter the messages automatically to send to you and they are all the sane messages.

I can't get into my account when I just paid. There's no automatic changing of password in case you forgot a password. You have to contact them. I want to take down my pictures and I tried contacting them, and no response regarding how I could retrieve my profile so u can take down my pictures.

OURTIME IS A SCAM. DO NOT USE THE SITE.

Thumbnail of user kk505
Texas
1 review
3 helpful votes
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March 23rd, 2023
Verified purchase

Have tried a couple sites and ourtime is absolutely the worst. Can't block people, had preferences but sent me people completely opposite to my preferences.

Tip for consumers:
Don't use OurTime.

Service
Value
Quality
Thumbnail of user olesyas1
New York
1 review
2 helpful votes
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August 22nd, 2017

I paid 121 $$ for six month and I expected to find somebody without annoying advertisements interruptions, every 2 seconds ad pops up covers all screen, without option to remove it, its very disturbing, I plan to cancel membership, if I need to watch advertisements I can watch it for free and not for money, will go back to other dating site

Thumbnail of user simones192
Kentucky
1 review
2 helpful votes
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November 23rd, 2022

There are men on this site, that have taken someone else's information and are using to try and get women to transfer money from an account they say is theirs, without EVERY MEETING YOU FACE TO FACE! Then when you don't do it the number that you have been communicating with is disconnected, they only will text you or ask you if you have a Google account and they will only talk on the phone for like 1 min because they are burner phones, so they can get rid of them and can't be traced, they say they are from a different country like Norway, Poland but they sound African. This is pictures of the guy or someone's identity they were using very Thick accent..

Thumbnail of user dorothyc175
Florida
1 review
10 helpful votes
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January 22nd, 2020

The computer has been keeping me out, I have not been able to let the people I have talked to, do anything
About it. Long years ago I was a member and I gave them my email and now they are telling me I already have
An email, because they are using the old one and I am paying for a new one. I still have the same email from
Years ago and they are telling me I am using somebody else email.

Thumbnail of user stephaniek1483
New York
1 review
2 helpful votes
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November 28th, 2023

I signed up, they removed my access with no reason whatsoever, and continued to keep my profile up for members to respond to. Customer Support does not exist, and the problem continues 3 days later. DO NOT USE THIS SITE - they are AI-driven fakes.

Thumbnail of user grasso7169
Arizona
1 review
2 helpful votes
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August 18th, 2023

Overt attempt to pretend this is an active site...deliberately deceptive and strangely unrealistic amount of views with virtually no contact. Appears most people are not members and unable to respond

Thumbnail of user tm140
Washington
1 review
4 helpful votes
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July 20th, 2017

I could not read any incoming emails 2 days before my subscription expired without clicking the upgrade button. Totally not worth it. Don't bother to join!

Thumbnail of user brendan805
Ohio
1 review
2 helpful votes
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March 4th, 2022

Please use caution. Scammers or horny men! There are real people on the site. Just discussing. I am not a prostitute! Taking a pic of your $#*!. Yuk total turn off! Actually scary!

Thumbnail of user stana26
Missouri
1 review
9 helpful votes
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August 5th, 2018

Preying on the most vulnerable. Older people are alone and looking for companionship in their later years and this site takes advantage of them by posting false profiles.

Thumbnail of user jimb2395
Washington
1 review
2 helpful votes
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August 12th, 2022

Every move you make in there they want more money to " increase your odds of meeting someone"
Leave well enough alone.
I paid for a month and will not do it it again!

Thumbnail of user tinadod
GB
1 review
10 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Not only are you charged £40 for a month, you have to pay many other charges for full access & message. Okay if the service is worth it & can be safe! I wasted almost my entire month, talking to a very professional SCAMMER - with UK phone number, a completely professionally made up Webpage of his " business " including photos, certificates & trust pilot rating. This was a very clever & elaborate scam! Using photos of an Italian man,name of a Canadian person & history of Turkish family & using their corporate business name.
Thankfully I have a suspicious mind - & something alerted my senses that this could be too good to be true. So although Reverse Image search didn't show any anomalies- I searched further afield, magnified a notice in the background of a photo & realised the language was Italian. I was able then to get Face ID & see the true identity of the photos. I then searched extensively online - re the name & company names - he'd given. I found an email written to Turkish airlines- from a Canadian with part of the name he was using.
This was a very clever & extensive scam - which most people would believe. I have reported the profile to Ourtime & the phone to the company he was using.
However paying highly for a single month's subscription to Ourtime - I would expect not to have to worry about scammers like this! Nor waste my time & money for this level of deception. Hard to trust or believe anyone!

Service
Value
Thumbnail of user jilr
Oregon
3 reviews
17 helpful votes
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September 7th, 2016

Count me in the group who wants to give this site ZERO stars! This site is poorly setup and run. Features are inefficient and largely fake. Even if you make some search criteria choices, the system ignores them. Searching profiles it quickly becomes obvious that there are many duplicates... beyond those people who post their own duplicates with only slightly different titles, etc.

Their system regularly sent me notices that I have new message, but when I checked it was not so. They also have a weird way of identifying communications as flirts or emails or photo-likes, but when you check its jumbled. Often in making a selection to read whatever kind of message it says you have, nothing happens. Often in checking a new message you find the person who sent it no longer exists -- this happens way too often to be a simple matter of someone leaving the site!

If you want help, GOOD LUCK, it's not there, but you can snail mail them...!?!

This is just a poor site with poor business practices -- I would not recommend it to anyone who has a brain and is truly looking for appropriate companionship!

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About the business

Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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