• OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 66th among Senior Dating sites.

  • Service
    104
  • Value
    115
  • Shipping
    29
  • Returns
    39
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
35
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How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“The site admins deleted me”

Rick E.
10/18/24

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why. I'm sure glad I didnt subscribe.

Reviews (431)

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Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user rickp58
Michigan
1 review
4 helpful votes
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October 1st, 2017

No reply from the likes, does not match you up in any way shape or form, wanted to upgrade for everything, most of the women on here are snobs, looking for someone to fund their retirement

Thumbnail of user barbarah1791
Oklahoma
1 review
0 helpful votes
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August 23rd, 2021

Being a member for 6 months I'll be glad when my subscription expires.

At first everyone is new. In a few months if your preferences are narrow you will find the same people being "matches" over and over.

One thinks with age comes maturity. These mature matches are mostly hookups with a majority looking to expand their private escapades if you catch my drift.

50% or more don't have pictures with their profiles as the months progress. 50% of the profiles have no substance. Scammers are present too.

Mature people are motivated by outright sexual statements or overtones.

Ancient profiles are still sent as matches.

They send bogus like notification to make you think you're still in the game. You never know when you report or block someone it's thinning the culprits.

As with all dating sites you have to protect yourself. It's no difference than Plenty of Fish or Facebook matching and costs more.

Buyer beware. There are just as many wolves at old age as at young age. Maturity does not mean anything when it comes to a selling point. Sometimes people are just old fools!

Service
Value
Quality
Thumbnail of user patc83
Pennsylvania
1 review
10 helpful votes
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October 10th, 2016

I decided to give them another try after a couple of years. Still the same the matches they send daily are not what I put as my search. I have emailed numerous times NO RESPONSE. Yet they keep sending me emails to sign up again. Last time I saw a guy and liked his profile but when I clicked on it another creepy guy showed up with same name.
Also, I sign out when I went to sign back in I was signed onto some guy account. This is horrible site. After this I will not spend any more of my hard earned money on any of these sites.
AS ALWAYS DISAPPOINTED IN OUR TIME

Thumbnail of user davids4465
California
1 review
10 helpful votes
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November 5th, 2020
• Updated review

UPDATE
I disputed OurTimes charges on my credit card. My credit card researched and contacted OurTimes. My credit card accepted my disputes and refunded all of my money. I'm so happy I have a great credit card!

You Have To Pay Extra To Communicate with Others Even Though You Have A Paid Subscription
August 30th, 2020
• Previous review

I paid the money for a 6-month subscription.
I discovered that when I send an email I get the notice, "Let Her Reply For Free." This cost $8.99 per person. So if you send 10 emails it will cost you $89.99 for her to write back to you.
The other horrible thing is that if you click the "Let Her Reply For Free", to see what it says, it automatically charges your credit card. So now I have all these extra charges on my credit card.

I did file a complaint and OurTime responded with a generic response that didn't address my issue.

Thumbnail of user rogerg573
New York
1 review
1 helpful vote
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January 7th, 2023

After getting likes they are scrubbed from system, most likes come from states you will never go to. Ater finally texting with a person for about a week both the person and all records of the text are gone. So i canceled my membership. Now i getting more likes, no answered to them. Ans after a week they are also gone with no records, seems like after i closed my account, my likes and views have skyrocketed

Service
Value
Thumbnail of user rosiel18
Arizona
1 review
6 helpful votes
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October 3rd, 2017

This site leaked my personal informational i was contacted by one of their members which was likely a fake profile user, which they have many of. At least 20% of the people who contacted me started with the usual "you are gorgeous" Line and in the next sentence, send me your email, because I can't be on this platform. Having the experience that I do detecting fake profiles, I never gave anyone my info but ourtime did! I asked for my money back and they declined. In addition, most men are 5.7, white conservative Christians, so although, I made a huge effort to connect, I was met with insults because I am metaphysical and not good enough since I am not Christian or white. Several responses I got were thanks but no thanks, I am a big supporter of Donald Trump, because I noted I am a liberal, this site proved to be to exclusive to SOME people. Sadly, I did pay for 6 months. They get no stars from me, but this site did not allow me not to give them at least one. Now I know why they only have 1.5 star review.

Thumbnail of user rogerc87
GB
1 review
5 helpful votes
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September 18th, 2017

Although ive not met anyone yet that I would have a romantic relationship with, im glad I gave online dating a go. I started on OurTime and have been using that for two months now, after realising that it was time to get back on the horse following a somewhat nasty divorce process. I thought I would leave a review on it here as Ive liked using the site and as a beginner it really was ideal for breaking me into the online dating scene. Im now using a site called PrimeTimeLove.com which id seen some great reviews on and is a very similar idea but in my area (Milton Keynes) Im finding that there are a higher number of ladies showing up in my searches. This has in turn translated into more actual dates, which were few and far between on the first site (although as I say, it really was ideal for getting me used to the way it all works). Overall, I would recommend the site if you are a beginner and looking to start slow but then suggest trying other senior (not my favourite phrase) dating sites in order to find one that fits you and your local area better. Good luck!

Thumbnail of user kevins419
North Carolina
6 reviews
13 helpful votes
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June 1st, 2022

STAY AWAY- Our Time is actually a "Waste of Time". They ask for criteria, you populate what you are seeking, yet they don't deliver and just throw "candidates" at you and hope that some will "stick to the wall". I am routinely seeing ages well over the age limit I mentioned, routinely see those who are outside of racial/ethnic preference, and many who are just too far away. I called and explained the problems and get excuses. DO NOT SIGN UP FOR THIS SITE. I am now in process of getting a refund.

Tip for consumers:
STAY AWAY.....

Products used:
dating site

Service
Value
Shipping
Returns
Quality
Thumbnail of user cherylp1252
Illinois
2 reviews
2 helpful votes
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January 19th, 2024

Absolutely the worst,no customer service, I canceled with no autobill and they billed me again. They somehow set up two profiles and billed me twice. I did not do that. Save your money and your time

Service
Value
Thumbnail of user bobbig4
Florida
2 reviews
5 helpful votes
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June 11th, 2017

I love this site! I have been on many sites and have met a few good guys but none wanting a real relationship I'm 42 and wanted something real. I moved to fl last yr decided to give this site a chance best decision ever! After only a one day on there I started talking a guy who was older so I gave I a chance went out an we have been together ever so nice our first date! He is an amazing man and I recommend anyone who wants a real lasting relationship go on this siteTHANK YOU OURTIME!

Thumbnail of user cjwigram
India
1 review
1 helpful vote
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February 19th, 2024

The site sends 95% unsuitable profiles. Wrong location, wrong age, wrong interests. A waste of money!

Products used:
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Service
Value
Quality
Thumbnail of user mias33
Arkansas
2 reviews
8 helpful votes
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December 6th, 2017

Our Time removed my information and replaced it with someone else's profile pictures.
The "Hack" was an internal issue and they refuse to take ANY responsibility for their careless and reckless technology or error. YOUR information is NOT SAFE with Our Time, or whoever they call their overseas business name. I have cancelled my account and suggest ANYONE else registered with OT does the same!

Thumbnail of user coursealan4
GB
1 review
3 helpful votes
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May 31st, 2023

This site has no positives, it is full of Scammers who have had their photo's scanned and posted and it is not them. Unfortunately it would seem that a photograph is taken and Our time personal then write the review and messages, do not be fooled STAY WELL AWAY, or you will be disappointed and let down!

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandab113
Kentucky
1 review
10 helpful votes
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February 13th, 2016

Chat is terrible, the people are from across the country, no one ever chats back because it's too hard. I wish I could get my money back. Lots of e mails telling me I gotta a message when I don't!

Thumbnail of user juliew27
California
4 reviews
34 helpful votes
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August 3rd, 2014

I agree with Jon C completely. And if you go to other review sites that have a lot of comments on them about Our Time (like Disqus) there are LOTS OF COMPLAINTS about how the site will overcharge your card etc... I recommend staying away from them. I recommend that you read the reviews of the site in more depth before giving OT your credit card information.

Thumbnail of user loria455
Virginia
4 reviews
8 helpful votes
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February 18th, 2022

Fake profiles, poor profiles, however many are good for a chuckle if nothing else. I did get a date and it did turn into a short relationship. But that doesn't seem to be the norm.

Products used:
This is a dating site!

Value
Thumbnail of user douglasr8
Pennsylvania
26 reviews
74 helpful votes
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February 8th, 2014

Ok site for the number of contacts, but got fed up with the pop up banner adds that return every time you change pages.
I pay to join. Why the ads like a free site?

Thumbnail of user wallyl18
Canada
1 review
0 helpful votes
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March 4th, 2023

OurTime dating: Out of 5 stars: "0000" DON'T WASTE YOUR MONEY! They fill your feed with people who have already quit the site. Delete this crap and, oh look, the site puts them back into your feed again! Many, many scammers be careful here, keep your wits about you and your wallet safe! They fill your feed you with people what live no where near your location when searching their client base, completely ignoring your preferences. Always chiseling for more money with fees for "Highlighting," your profile or fees for actually allowing someone to see your posts and this after I payed for a full subscription. I would have had the same benefits if I'd utilized a free account.
Copyright infringement: My images were used on Match without my permission! I registered only on OurTime and stipulated that my photos are NOT to be used else where. This was also disregarded and I received spam from Match, chiseling for more money to see who "liked" me. BUNCH OF SCAMMERS! DON'T SUBSCRIBE!

Thumbnail of user tonyp45
New Jersey
1 review
17 helpful votes
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December 1st, 2015

When you PAY them to be a member, and if you dont you cant talk to ANYONE, you automatically get billed EVERY MONTH. I immediately changed the "auto pay" pay setting and it caused a popup to block my screen and keep me from using the site unless I turned back on "Autopay."

I called and was told to switch computers and or operating systems... anything but correct the problem o their end. When it came to refunding my money, the rude children running OUR TIME told me they could not do it and to cancel the payment through my credit card company.

The sad thing was that I was talking to quite a few potential matches... I just refuse to deal with an unscrupulous entity, I would rather pay MORE and deal with a "morally correct" company. For this reason, I would only recommend them to people that I really dislike.

Thumbnail of user darleenw
Oklahoma
1 review
26 helpful votes
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April 11th, 2016

This is hands down the most disgusting Dating Service! I am female and was "matched" with other women! The dating service sent lots of photos of men that looked like they were living under a bridge. Two guys with their tongues sticking out so you could see how long their tongues are, one guy in a hospital bed with what looked like oxygen, Several old guys with their shirts off, many awful selfies obviously taken in a bathroom mirror, several selfies of top half of heads... Awful. Don't let them trick you with " it is high traffic time would you like to be promoted?" then a 200 charge shows up on your cc! Be alert to the grammar in their profiles... obviously not coming from an American although they say they are from someplace in use... Be alert to all the guys that say they are engineers and traveling and only available to text... NEVER talk to anyone without a picture. I finally hit the wall and wanted to cancel immediately and as soon as I typed in that I wanted to cancel I was blocked from the account information to achieve this. No number to call. On line I went to their Web site and as soon as I clicked onto cancel, there was an instant " system down try later!" Near impossible to get away from these folks. Just called my cc! Please try another reputable site... You will be so sorry if you do this. So many profiles are dummy, so many profiles are just the poor people who wanted to try for free and are no longer on site... RUN

Thumbnail of user wendym74
France
1 review
6 helpful votes
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May 4th, 2016

Dont like this website. Too many strange men with bad spelling and worse manners. Prefer primetimelove.com as an alternative because there are slightly less mad men and slightly more gentlemen!

Thumbnail of user annew638
GB
1 review
5 helpful votes
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May 3rd, 2022

I'm not at all happy with Ourtime.com. They have continued to take money from my account despite cancelling my membership. They are not giving any reasonable explanation nor a refund.

Thumbnail of user trinaj4
California
1 review
6 helpful votes
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July 2nd, 2016

I found that this website gave me an upset stomach.

I have seen the following women on my site (some I deleted out of disgust): stylzbyKat, SweetTeresaBaby, MSDIANA200.

The woman with a username of MSDIANA200 contacted me. I find this very disturbing.

Apparently, this website needs strong maintenance service. I found that 99% of my matches were men. However, the remaining percentage was women.

Thumbnail of user forgeti1
Pennsylvania
1 review
12 helpful votes
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October 18th, 2016

I asked for a refund the hour after I signed up. Still have not gotten a response. It looked like $7 a week, and you charged me twice. I will be contacting my bank

Thumbnail of user detrat1
Minnesota
3 reviews
15 helpful votes
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June 5th, 2016

Almost every single "man" I dealt with either wanted s bikini pic of me or had absolutely no idea how to speak even though they had pictures posted that were clearly not them... TALK ABOUT A HUGEMONGOUS WASTE OF $$$$$$$$$ & I feel like an idiot. I'm just gonna put it all in Gods hands. If He sees fit for me to be single, then so shall it be. God bless y'all;-)

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Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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