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Overstock.com has a rating of 2.3 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overstock.com most frequently mention customer service, credit card, and business days problems. Overstock.com ranks 464th among Wholesale sites.
Over Stock has all the items a person may need everything from clothing to gadgets and furniture. Fast shipping and nice people customer service are top line five star so feel safe feel comfortable and shop even on the phone there happy to help don't get discouraged they have it. I love them Overstock awesome...
Product I received had missing parts. We tried to buy some from hardware but two major crossbars are missing. Now they say we don't have the parts, take the whole thing apart, find a box and pay the postage to send it back to us. If it is this bad, and you can't fix it then send a new one. You get various coupons, many which are expired. How is it fair to charge different people different amounts for the same product. My other purchase which was a vacuum was of poor quality and seemed used. What does Overstock mean anyway. I think it means over the hill, over priced, over hyped but definitely not over any expectations. Extremely disappointed and will never use this website or company for purchases. I will let my consumer friends know why I have been so frustrated and outraged by the service that seems nice but accomplishes absolutely nothing. How embarrassing.
I purchased a dresser from Overstock. The poor quality of the dresser and Overstock is horrendous. It was meant to last my son through college. It will be lucky to last a year. Particle board is so weak that hardware strips out when you try to move the dresser. Drawers are wobbly. Dresser is wobbly. Absolute piece of junk. I tried to return on the website and they wanted to charge $147 for the shipping label. Practically blackmail. I contacted customer service, nearly in tears, and the best option they could provide was for me to pay for their annual membership so that I could return the piece of junk that I paid for. I cannot believe this is acceptable to Overstock. I will never shop from this company again. I would understand if this was MY fault, but the quality is an absolute joke and this is NOT satisfactory. I have never in my life been so disappointed with a company.
This review was denied by the company, so you can't even trust customer reviews that they have on their website, because they have probably taken out the honest ones.
Tip for consumers:
They have a terrible return policy and terrible customer service. They also deny reviews they don't like.
Products used:
Dresser
Ordered the chenille recliner based on website description stating the power recliner also had a power headrest. It DOES NOT have a power headrest. Overstock is not concerned with this website description that promises a recliner with a feature that it will not have when it arrives at your house. No help in returning the item either. A sale was made and noone is concerned about the deceptive and inaccurate description of the product. Will NEVER shop there again.
Below is the Overstock description of the item on the website
"Chenille Power Standard Recliner Chair"
"The power recliner features a power headrest, and power lay flat reclining"
I recently purchased (30 Day Trial) of Club O, enticed by the free returns and price match (the rewards and coupons are secondary as even with the discounts, Amazon and other vendors are cheaper).
Pricematch - Sure, they will price match Amazon, but only if Amazon fulfills (read the fine print)
Free Returns - Only for credit and if you try to have them intercept, they state "UPS will charge us $22 per pox).
Wrap-up - not worth the $20 a month if you already have an amazon account which most of us do for streaming and 2 day shipping. Save your $$
Sent me a coupon and didn't let me use it. I read the fine print and I was able to use it on the item I was purchasing. It wasn't expired (purchased on the 6th of July and coupon expires on the 31st)
Tried multiple times putting the code in even tried on the gift card spot too but nothing.
Be careful with their credit card promotion, the rep help me to open the credit card account and he messed up, he told me one year free of interest but in fact they charge me the interest. Since I assumed that I have a free of interest for a year, I didn't check my statement, now it's passed 90 days, I have to pay a BIG interest amount.
Ordered a round 8 foot wool rug. It arrived in expected time frame. Looked exactly like pictures in ad. Excellent quality. Very happy with my purchase!
They will send you used damaged stuff for price of new! And the customer service is really bad too! I will never buy from Overstock ever again! It's a junk!
Overstock begins sending 'credits earned' points, and encourages spending them. Hidden fact, the points only get credited on full prices purchases they want to unload.
Overstock used to be a great site until they inflated their prices. Many (even sale) prices are higher than you can get going directly through the vendor.
I buy a lot from Overstock and I am usually very pleased; however, if I'm unhappy with the purchase, their incredible customer service always makes it right! Love them!
This shopping service is great for offering almost everything a man needs from shoes to accessories. Well considered and easy to search. One of my favorites
Talking about stuff, we ordered a Futon bed for my daughter during the Christmas holidays and they shipped it to us quickly with no hesitation. Great price, on time No problems
Awesome products, fast delivery and great prices. Highly recommended! Everything I've ordered has been exactly as pictured. Love the membership, not required but gives you cash back if you get it!
Overstock is my first choice online store for any home appliances. Free shipping for almost all items plus unbeatable prices. Thats make you number one!
I've always had great luck getting things in a timely manner. All items have been exactly as represented on this site. Shipping can be strange sometimes because a lot of items are shipped separately.
Things are not always overstock items but everything is good price. Always has coupon codes for 10 to 12% off. They have almost anything you can think of.
Placed a order on December 5 2020. Today is January 28 2021. Never received the items and was never notified of and problems. Needless to say if they offered it for free I would pass.
I ordered a bright pink pillow. It looks exactly as I had hoped. Will look great on the cream colored sofa that should arrive next week. Very satisfied.
I came across this site a month ago and got myself an oil free moisturizer just to try them out and since then I have bought more than 7 products from the site. It's good value for my money.
I`ve had two orders here, one went perfectly fine, and the second one was sadly returned due to inappropriate item quality. I guess thats the 3 of 5 mark for now.
The site is good, but they charge ridiculous shipping fees on electronic items. Maybe they have changed now, but I would not buy from them before checking Amazon.com or Newegg.com first.
Overstock is one of the best sites to order from... they always have everything you could imagine... and the prices are great... I don't know how anyone could not use them.
I like Overstock, and have gotten some great thing for my new house there, but watch what you buy, you may be able to find it for a better deal elsewhere.
Shipped wrong items. Cant get it right. NO customer service! We are sitting with someone else's order.
Just don't order from Overstock. You will loose all your money!
NO STARS!
Great fast shipping for an affordable price for once! However, their awesome sales and redline deals are really only a buck or two off from the previous days sale price.
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Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.
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