• Overstock.com

Overstock.com

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Overview

Overstock.com has a rating of 2.3 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overstock.com most frequently mention customer service, credit card, and business days problems. Overstock.com ranks 464th among Wholesale sites.

  • Service
    182
  • Value
    164
  • Shipping
    171
  • Returns
    143
  • Quality
    147
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
122
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How would you rate Overstock.com?
Top Positive Review

“Over Stock has all the items a person may need everything...”

Chad H.
1/25/15

Over Stock has all the items a person may need everything from clothing to gadgets and furniture. Fast shipping and nice people customer service are top line five star so feel safe feel comfortable and shop even on the phone there happy to help don't get discouraged they have it. I love them Overstock awesome...

Top Critical Review

“Products are subpar and pricing is incomprehensible”

Sharon R.
6/8/23

Product I received had missing parts. We tried to buy some from hardware but two major crossbars are missing. Now they say we don't have the parts, take the whole thing apart, find a box and pay the postage to send it back to us. If it is this bad, and you can't fix it then send a new one. You get various coupons, many which are expired. How is it fair to charge different people different amounts for the same product. My other purchase which was a vacuum was of poor quality and seemed used. What does Overstock mean anyway. I think it means over the hill, over priced, over hyped but definitely not over any expectations. Extremely disappointed and will never use this website or company for purchases. I will let my consumer friends know why I have been so frustrated and outraged by the service that seems nice but accomplishes absolutely nothing. How embarrassing.

Reviews (1,316)

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Reviews that mention popular keywords

customer service (328) credit card (55) return policy (41) customer care (14)
Thumbnail of user robins133
40 reviews
2 helpful votes
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January 18th, 2021

Nice Variety... Prices are OK. Depends on what you are looking for..

Thumbnail of user debrag19
10 reviews
10 helpful votes
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March 25th, 2015

In the past it was one of the first places to shop.

Thumbnail of user laceyo
2 reviews
4 helpful votes
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January 23rd, 2013

Amazing customer service! I will definitely order from Overstock again and again!

Thumbnail of user karenh105
2 reviews
0 helpful votes
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November 4th, 2015

Overstock is just excellent. There is not any other alternate of it)

Thumbnail of user joleenh2
13 reviews
14 helpful votes
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August 19th, 2016

Crap. Utter crap. Sad company that I will never order from again.

Thumbnail of user benjaminr15
2 reviews
9 helpful votes
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June 29th, 2015

Services of overstock are very good. I am satisfied with its services.

Thumbnail of user fredf26
9 reviews
44 helpful votes
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June 15th, 2016

Return service is great, customer service top notch.
Plenty of deals and good selection of goods.

Thumbnail of user kayg22
6 reviews
18 helpful votes
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March 17th, 2016

One never knows what you might find you can't live without.

Thumbnail of user joshk41
12 reviews
70 helpful votes
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August 19th, 2015

I bought a lot of stuff there. It's OK, a lot of place for improvement though! Just keep going!

Thumbnail of user cassandrak8
4 reviews
2 helpful votes
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July 28th, 2016

Everything I have ordered have been to my expectation, just a great place to shop.

Thumbnail of user johnf100
1 review
0 helpful votes
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March 20th, 2014

Repeatedly sent the wrong item. Exchanging for the correct item is a time consuming ordeal.

Thumbnail of user bethz6
6 reviews
6 helpful votes
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August 23rd, 2016

I found this store from google, I found here everything of my need. Excellent collection.

Thumbnail of user susanp70
39 reviews
74 helpful votes
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October 13th, 2015

It used to be such a much better place to shop. It has gotten a bit expensive lately.

Thumbnail of user markb199
9 reviews
7 helpful votes
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June 1st, 2015

I always get great deals shopping here! Great selection too!

Thumbnail of user janed132
10 reviews
4 helpful votes
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January 3rd, 2016

I can usually find what I want when shopping online

Thumbnail of user rebeccam28
3 reviews
4 helpful votes
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March 11th, 2015

Deals are not as crazy as all the promotion suggests.

Thumbnail of user kathyp32
3 reviews
3 helpful votes
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November 23rd, 2015

I have got items shipped quick and they have a variety and good prices.

Thumbnail of user mariac53
11 reviews
1 helpful vote
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Thumbnail of user bend64
9 reviews
20 helpful votes
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January 16th, 2015

A trustworthy and a fine place to shop. Highly recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mela661
10 reviews
16 helpful votes
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January 4th, 2017

Awful return policy and poor quality merchandise. Customer pays for returns. Poor customer service.

Thumbnail of user borgc
4 reviews
4 helpful votes
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Thumbnail of user lukel19
3 reviews
14 helpful votes
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July 31st, 2015

I love this site. I usually some products from this site. It has easy access for clients.

Thumbnail of user gloriao1
4 reviews
2 helpful votes
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June 16th, 2015

I found so many things i needed and even more that i wanted

Thumbnail of user williamf84
17 reviews
18 helpful votes
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June 25th, 2016

Every purchase has been awesome. Great prices, great shipping

Thumbnail of user jl67
7 reviews
8 helpful votes
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May 4th, 2015

I LOVE overstock. I always get a great price for a great item.

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About the business

Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.

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