• Overstock.com

Overstock.com

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Overview

Overstock.com has a rating of 2.3 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overstock.com most frequently mention customer service, credit card, and business days problems. Overstock.com ranks 464th among Wholesale sites.

  • Service
    182
  • Value
    164
  • Shipping
    171
  • Returns
    143
  • Quality
    147
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
122
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How would you rate Overstock.com?
Top Positive Review

“Over Stock has all the items a person may need everything...”

Chad H.
1/25/15

Over Stock has all the items a person may need everything from clothing to gadgets and furniture. Fast shipping and nice people customer service are top line five star so feel safe feel comfortable and shop even on the phone there happy to help don't get discouraged they have it. I love them Overstock awesome...

Top Critical Review

“Products are subpar and pricing is incomprehensible”

Sharon R.
6/8/23

Product I received had missing parts. We tried to buy some from hardware but two major crossbars are missing. Now they say we don't have the parts, take the whole thing apart, find a box and pay the postage to send it back to us. If it is this bad, and you can't fix it then send a new one. You get various coupons, many which are expired. How is it fair to charge different people different amounts for the same product. My other purchase which was a vacuum was of poor quality and seemed used. What does Overstock mean anyway. I think it means over the hill, over priced, over hyped but definitely not over any expectations. Extremely disappointed and will never use this website or company for purchases. I will let my consumer friends know why I have been so frustrated and outraged by the service that seems nice but accomplishes absolutely nothing. How embarrassing.

Reviews (1,316)

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Reviews that mention popular keywords

customer service (328) credit card (55) return policy (41) customer care (14)
Thumbnail of user gailw19
3 reviews
1 helpful vote
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February 6th, 2015

Great Bargains and Great Service! I always find what I need and also find nice surprises!

Thumbnail of user katherineg6
22 reviews
17 helpful votes
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February 16th, 2015

They claim to have good deals but I find them to be overpriced and pretensius

Thumbnail of user joshuas76
20 reviews
1 helpful vote
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August 4th, 2016

Lighting fast shipping! Great communication! Easy transaction! Perfect!

Thumbnail of user kall56
12 reviews
13 helpful votes
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August 4th, 2016

I have never had a bad experience with them at all

Thumbnail of user anthonyd77
3 reviews
4 helpful votes
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July 30th, 2016

Amazingly quick shipping, even for two large furniture pieces

Thumbnail of user kimc128
11 reviews
8 helpful votes
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July 25th, 2016

Not a bad company to order from. Pretty easy. And fast service

Thumbnail of user rons97
2 reviews
19 helpful votes
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July 18th, 2016

All used/refurbished products are sold. Poor quality, stay far away.

Thumbnail of user chuckp17
1 review
0 helpful votes
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July 14th, 2016

I have purchased several items over the years, all at great prices and shipped promptly.

Thumbnail of user drewt10
13 reviews
5 helpful votes
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July 11th, 2016

Overstock used to be fantastic, but it has gotten terrible with the fluctuating prices.

Thumbnail of user shelbaa
Shelba A.
6 reviews
18 helpful votes
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May 26th, 2016

I have used OS for years- ordered bedroom furniture to rugs- household... Always pleased

Thumbnail of user glorias32
3 reviews
0 helpful votes
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January 18th, 2021

Better use depositphotos stock. I don't like their payment system.

Thumbnail of user ranam7
9 reviews
14 helpful votes
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May 23rd, 2016

It was expensive than what the product should have been

Thumbnail of user dougb44
23 reviews
31 helpful votes
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April 25th, 2016

Give them your email address then wait for the deal you want!

Thumbnail of user vieshiaw
5 reviews
15 helpful votes
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May 26th, 2015

Pretty pricey and limited selection. I'd rather go on Amazon.

Thumbnail of user annb44
18 reviews
5 helpful votes
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May 13th, 2015

Overstock.com has a huge selection and simply online ordering.

Thumbnail of user er5836
5 reviews
6 helpful votes
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April 1st, 2016

Great merchandise. Always as described. Came without any instructions several times.

Thumbnail of user kimc109
6 reviews
19 helpful votes
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April 1st, 2016

I've never found a thing on Overstock.com I call it Overpriced.com

Thumbnail of user vickyd7
3 reviews
5 helpful votes
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March 30th, 2016

Great deals here, plenty to choose from and on time shipping rate is pretty solid.

Thumbnail of user amandab120
3 reviews
2 helpful votes
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March 29th, 2016

Good site for your needs. Plenty of products, decent customer service.

Thumbnail of user theodores25
9 reviews
16 helpful votes
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March 24th, 2016

Good experience overall with plenty of products to choose from and decent prices.

Thumbnail of user sarahj131
5 reviews
10 helpful votes
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March 24th, 2016

Plenty to choose from, decent prices and ok customer service!

Thumbnail of user brendam78
11 reviews
4 helpful votes
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March 20th, 2016

Overstock.com has so many amazing deals. I love shopping with them!

Thumbnail of user jerrys50
19 reviews
24 helpful votes
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April 21st, 2015

It always seems to have the best prices on things I'm looking for.

Thumbnail of user constances6
6 reviews
7 helpful votes
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March 16th, 2016

Plenty of products to choose from, and the shipping is pretty quick.

Thumbnail of user freddym20
14 reviews
27 helpful votes
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February 25th, 2016

A large selection of products, and usually pretty good prices.

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About the business

Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.

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