• Overstock.com

Overstock.com

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Overview

Overstock.com has a rating of 2.3 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overstock.com most frequently mention customer service, credit card, and business days problems. Overstock.com ranks 464th among Wholesale sites.

  • Service
    182
  • Value
    164
  • Shipping
    171
  • Returns
    143
  • Quality
    147
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
122
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How would you rate Overstock.com?
Top Positive Review

“Over Stock has all the items a person may need everything...”

Chad H.
1/25/15

Over Stock has all the items a person may need everything from clothing to gadgets and furniture. Fast shipping and nice people customer service are top line five star so feel safe feel comfortable and shop even on the phone there happy to help don't get discouraged they have it. I love them Overstock awesome...

Top Critical Review

“Products are subpar and pricing is incomprehensible”

Sharon R.
6/8/23

Product I received had missing parts. We tried to buy some from hardware but two major crossbars are missing. Now they say we don't have the parts, take the whole thing apart, find a box and pay the postage to send it back to us. If it is this bad, and you can't fix it then send a new one. You get various coupons, many which are expired. How is it fair to charge different people different amounts for the same product. My other purchase which was a vacuum was of poor quality and seemed used. What does Overstock mean anyway. I think it means over the hill, over priced, over hyped but definitely not over any expectations. Extremely disappointed and will never use this website or company for purchases. I will let my consumer friends know why I have been so frustrated and outraged by the service that seems nice but accomplishes absolutely nothing. How embarrassing.

Reviews (1,316)

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Reviews that mention popular keywords

customer service (328) credit card (55) return policy (41) customer care (14)
Thumbnail of user georges109
3 reviews
6 helpful votes
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January 23rd, 2015

Gave me a great deal. Friendly and responsive support.

Thumbnail of user kylen10
11 reviews
4 helpful votes
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October 15th, 2015

Got a computer from overstock died after 34 days. Next time I purchase somewhere else

Thumbnail of user randyr14
7 reviews
7 helpful votes
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Thumbnail of user neliai
2 reviews
0 helpful votes
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Thumbnail of user amandar9
3 reviews
17 helpful votes
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July 22nd, 2011

Merchandise was as described. Seller fast and packaged well.

Thumbnail of user navarror
20 reviews
5 helpful votes
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October 5th, 2015

3 days order processing time, is it 2015 now or 1995? Huh

Thumbnail of user aarond27
2 reviews
1 helpful vote
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September 26th, 2015

Very good site, make sure to sign up for the emails, 10-12% coupons sent regularly

Thumbnail of user rachels63
2 reviews
11 helpful votes
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September 10th, 2015

I would recommend this website to everybody who’s searching for top quality Furniture.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lonih1
5 reviews
6 helpful votes
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August 20th, 2015

I use overstock to buy the more expensive items for a great price!

Thumbnail of user maureenb30
4 reviews
1 helpful vote
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December 27th, 2016

The products and quality of service are very favorable to anyone looking for a bargain.

Thumbnail of user gingers14
4 reviews
2 helpful votes
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December 22nd, 2016

Every time I order, they offer cheap shipping and take returns easily. The best!

Thumbnail of user rutht37
7 reviews
0 helpful votes
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November 22nd, 2016

I've bought a few good items through overstock.com when searching online for price AND quality.

Thumbnail of user bobbym49
7 reviews
5 helpful votes
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November 18th, 2016

I bought some blankets, they were rather good. Fast delivery, that's why my rating is 4 stars.

Thumbnail of user beej12
9 reviews
0 helpful votes
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November 18th, 2016

You can't go wrong buying top of the line bedding, home decor and small Kitchen appliances!

Thumbnail of user maryb349
12 reviews
2 helpful votes
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October 11th, 2016

You'll probably find the best price on things you want right here.

Thumbnail of user joann1169
5 reviews
12 helpful votes
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September 30th, 2016

Quality merchandize with excellent prices. Fast shipping

Thumbnail of user pamelam71
9 reviews
0 helpful votes
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September 16th, 2016

I can shop all night for gifts and not get dressed

Thumbnail of user deanm59
6 reviews
90 helpful votes
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July 22nd, 2015

Easy to use, shipping is reasonable, never really had problems with this website.

Thumbnail of user lisak21
1 review
1 helpful vote
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May 20th, 2011

Very helpful cust service but be careful about some jewelry descriptions

Thumbnail of user lisap11
2 reviews
5 helpful votes
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October 29th, 2010

Very fast cheap shipping. Have never been disappointed.

Thumbnail of user dericks67
4 reviews
0 helpful votes
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June 23rd, 2022

Es ist nicht das erste Mal, dass ich den Online-Shop benutze, die Qualität der Waren und der Service geben keinen Anlass zur Beanstandung, alles ist auf einem ziemlich hohen Niveau, danke!

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About the business

Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.

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