• Overstock.com

Overstock.com

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Overview

Overstock.com has a rating of 2.3 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overstock.com most frequently mention customer service, credit card, and business days problems. Overstock.com ranks 464th among Wholesale sites.

  • Service
    182
  • Value
    164
  • Shipping
    171
  • Returns
    143
  • Quality
    147
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
122
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How would you rate Overstock.com?
Top Positive Review

“Over Stock has all the items a person may need everything...”

Chad H.
1/25/15

Over Stock has all the items a person may need everything from clothing to gadgets and furniture. Fast shipping and nice people customer service are top line five star so feel safe feel comfortable and shop even on the phone there happy to help don't get discouraged they have it. I love them Overstock awesome...

Top Critical Review

“Products are subpar and pricing is incomprehensible”

Sharon R.
6/8/23

Product I received had missing parts. We tried to buy some from hardware but two major crossbars are missing. Now they say we don't have the parts, take the whole thing apart, find a box and pay the postage to send it back to us. If it is this bad, and you can't fix it then send a new one. You get various coupons, many which are expired. How is it fair to charge different people different amounts for the same product. My other purchase which was a vacuum was of poor quality and seemed used. What does Overstock mean anyway. I think it means over the hill, over priced, over hyped but definitely not over any expectations. Extremely disappointed and will never use this website or company for purchases. I will let my consumer friends know why I have been so frustrated and outraged by the service that seems nice but accomplishes absolutely nothing. How embarrassing.

Reviews (1,316)

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Reviews that mention popular keywords

customer service (328) credit card (55) return policy (41) customer care (14)
Thumbnail of user mea125
6 reviews
3 helpful votes
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February 24th, 2016

Prices suck, slow shipping poor quality products. Had no luck with these people

Thumbnail of user elizabethd44
7 reviews
13 helpful votes
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April 7th, 2015

I don't find there prices that competitive esp with the name Overstock..

Thumbnail of user elenac18
5 reviews
6 helpful votes
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February 20th, 2016

Amazon usually has lower prices and an easier to use site

Thumbnail of user monab13
4 reviews
11 helpful votes
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February 12th, 2016

Some of your products are disappointing in quality.

Thumbnail of user christinew47
2 reviews
7 helpful votes
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January 12th, 2016

Amazon may have better prices but Overstock has the best customer service.

Thumbnail of user garyt52
10 reviews
17 helpful votes
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January 5th, 2016

Good prices, but compare sometimes they can be beat. Their customer service is the best!

Thumbnail of user sauda5
26 reviews
15 helpful votes
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January 3rd, 2016

This site has almost all type of electronics items.
WoW! With discount offer

Thumbnail of user sharonp53
11 reviews
16 helpful votes
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January 3rd, 2016

At there inception they were all about discount NOW you should just go to Neiman Marcus or some other over priced place

Thumbnail of user roberts351
22 reviews
24 helpful votes
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January 3rd, 2016

Took 6 days to process order. Very slow for suck a big operation.

Service
Value
Shipping
Quality
Thumbnail of user tiffanyt10
3 reviews
6 helpful votes
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March 4th, 2015

I always get great customer service above expectation

Service
Thumbnail of user sheilao
1 review
1 helpful vote
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November 6th, 2011

I bought a glass sink, It arrived quickly and packaged extremely well.

Thumbnail of user lindas134
5 reviews
0 helpful votes
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February 12th, 2015

Fun to browse their site - - have ordered a few items.

Thumbnail of user maryc185
11 reviews
13 helpful votes
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December 17th, 2015

There is an awesome selection on this website. It makes my day interesting

Thumbnail of user peterp82
4 reviews
12 helpful votes
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December 7th, 2015

I love coming to this site, it always has some sweet deals.

Thumbnail of user debbief25
23 reviews
68 helpful votes
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November 30th, 2015

Not impressed with the prices considering they are suppose to be less expensive.

Thumbnail of user lachlanl
2 reviews
1 helpful vote
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Thumbnail of user nisaa
5 reviews
4 helpful votes
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January 31st, 2015

Never we wrong with them love it they any and everything you need

Thumbnail of user davidb376
4 reviews
4 helpful votes
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November 29th, 2015

I usually find an item for less, despite overstock's claim

Thumbnail of user christinap23
4 reviews
6 helpful votes
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November 27th, 2015

Love to buy products from them, but little pricey!

Thumbnail of user jillb29
2 reviews
19 helpful votes
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January 30th, 2015

They would not take me off their mailing list after repeated unsubscribe clicks.

Thumbnail of user robertj105
10 reviews
4 helpful votes
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November 17th, 2015

I'm using this service for a long time and always got very good results.

Thumbnail of user elizabethw75
35 reviews
50 helpful votes
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November 16th, 2015

Many discounted items, most great, had bad luck with electronics!

Thumbnail of user stevet70
5 reviews
1 helpful vote
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November 10th, 2015

Haven't a lot of experience there, but what I have had was trouble-free

Thumbnail of user se3776
9 reviews
19 helpful votes
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January 30th, 2015

Found a great duvet set that was inexpensive and very good quality.

Thumbnail of user austins21
10 reviews
5 helpful votes
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October 23rd, 2015

These product are not refurbished but abused and used then sold as they were new

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About the business

Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.

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