I have never had any issues with orders from Ozsale. They arrive in a timely manner, always packed well and meets the description
Always find interesting things at great prices... and just so convenient. I highly recommend on line shopping with oz sale
Ordered and payed 6 weeks ago, order still hasn't been shipped.
Terrible online shopping site.
Will never use it again.
Horrible customer service! Slow/robotic communication, worst delivery times, overpriced, low quality
Hi Emily, thank you for rating us and I very sorry that you are unhappy with us. Please let us know the issue and we will be happy to assist you further. Hope to hear from you soon.
MYSale is my no. 1 way to shop online. All specials, discounts and sales in one place - its the first place i check when i want/need to shop
Had some difficulty with the checkout but after some emails and bad review my issue was delt with immediately and all worked out well
I find ozsale is easy to use. I have never had any issues with this shopping site, I buy all my family's xmass gifts online with ozsale.
I am using and shopping through OZSALE for more than 1.5 years now and never ever returned anything, just happy using it again and again.
I ordered two items at the same. Time one vame within a reasonable time the other took a month longer than expected
Very happy with ozsales all products i have been very happy with. You get exactly what you order and the delivery dates are spot on
I placed an order and paid for it on the 29th November and I am still waiting for it. I have not had any emails from Ozsale regarding this order.
Prices arent always the best but generally pretty good.
Its a shame at the frequency at which items arent in stock.
Have been shopping with OZsales for many years and have had reliable shipment and great communication.
Great shopping site!
What you buy is what you receive and never had a problem.
Shippings ok and the fact you have Tracking is Awesome
Ozsales site is easy to navigate, easy to order, and items delivered straight to your door. Would recommend anyone to use this site
I love shopping on OzSale. The convenience, the quality and the ease is outstanding. I love the Afterpay feature too. I use OzSale whenever I can.
Have purchased quite a few items from Ozsale, found them to be reliable in their deliveries, and gooods are of very good quality.
Who doesn't like a bargain! Shop from home couldn't be better. Parcels arrive at your door. Can't fault Ozsale. I keep coming back for more!
Like everyone else here, I wish I'd read the reviews before ordering. They don't respond to messages and their delivery timeframes are guesses.
Hello Isabelle, Thank for sharing you feedback with us. I am sorry to hear that you have not heard back and that you are without your order. The delivery estimates are estimates provided by our teams. However, delays can happen and sometimes due to factors that are out of our control. I am unable to provide any information on your order as there are no details. Please do update your order information and I'd help check on it for you.
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 3rd among Flash Sales sites.
Hello Kate, Thank you for sharing this feedback with us. I am sorry to hear that you are without your order. I would like to check on your order progress and help shed some light on what has caused this delay. In order to do this. Please do supply me with your order number and I'd get started on it. I look forward to hearing from you.