• Pacas

Pacas

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Overview

Pacas has a rating of 4.1 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience, and fast delivery. Pacas ranks 53rd among Clothing sites.

  • Quality
    66

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Positive reviews (last 12 months): 88.2%
Positive
360
Neutral
22
Negative
26

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28,333 reviews

29
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How would you rate Pacas?
Top Positive Review

“I have received my order, purchased your regular socks and find them extremely...”

Sandra M.
10/1/24

I have purchased your regular socks and find them extremely satisfying. They're soft you can wear a mirror around and very comfortable plus very sturdy. I have been wearing mine for over a year and they feel like they're brand new when I put them on. I'm going to try compressions off to see how I like them. Sandi

Top Critical Review

“Bad business!”

William S.
7/16/24

Packs had a great sale taking place. I placed an order only to be told that the socks were no longer available! Don't offer them, if you don't have them!

Reviews (1,229)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (257) compression socks (381) crew socks (177) shopping experience (324) phone number (76) credit card (120)
Thumbnail of user maryh4255
Texas
1 review
0 helpful votes
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April 6th, 2024
Verified purchase
• Updated review

These are the only socks I wear. My family loves to receive them as gifts.

They were very nice and professional. Worked to solve my problem.

Reason I chose this business:

Theses are the best socks.My grand daughter wear mine when they come to visit.

I never do thing right so I get a discount
March 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

For my grand daughters

Quick and easy!
March 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I love these socks

Thumbnail of user lorio257
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

Easy to order, great choices and delivered in timely manner.

Reason I chose this business:

Have purchased them before and love the quality

Great socks, no problem ordering
November 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Purchased before

Great quality and service
November 5th, 2023
Verified site experience
• Previous review
Easy to order and pay
October 11th, 2023
Verified site experience
• Previous review
Thumbnail of user antoinetted66
Virginia
1 review
0 helpful votes
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December 23rd, 2021

I ordered product from this company on the 20th and pd for 2nd day shipping. As of the 23rd they still have not shipped out the product and according to UPS they just made a label... And don't try to call customer service because they do not have a phone number listed.

Tip for consumers:
Looks at their reviews at BBB

Products used:
Socks

Service
Value
Shipping
Thumbnail of user valariev8
California
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

My sock experience began with my best friend Stevie sending me some fun texts to let me know that he was going to Big 5 to buy socks. I love socks and I had seen the Pacas ad a few times so I decided I would buy Pacas socks online. Stevie bought socks at Big 5 and then read the label afterwards and realized that the socks he bought were full of synthetic chemicals. I told him about the Pacas socks and he seemed interested. Since it was so super duper easy to shop online and the shipping was quick, I also ordered Pacas socks for Stevie!

Reason I chose this business:

Cute website and I love soft socks. Also great that there's a charity involved :)

Thumbnail of user arturoo27
Texas
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

I placed an order on December the 9th. On December 17th, I sent an email inquiring about the status of my order. I received an auto generated email, instructing me to download an app called Shop. I checked at the app and it says "standard shipping." On December the 17th, I emailed the company again inquiring about my order. They sent me another auto generated email. I checked the app again on December 19th and all it said was ""standard shipping." When I didn't receive my order by Christmas, I emailed the company again on December 28th. Again, I received an auto generated email. Such a frustrating experience. Never will I order from this company again!

Products used:
Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user roberth5681
Colorado
1 review
0 helpful votes
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February 9th, 2023

Got the wrong pair of socks and have never heard back from customer service. They are comfortable socks, but the company behind them needs some work when they mess up.

Tip for consumers:
They are not worth it if your order is messed up. Bombas are just as good and last longer

Products used:
4 Pack of no show socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user judithm614
Michigan
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

First time ordering - last winter. Loved them so much I ordered more. Highly recommend! Wash and dry well and don't lose there shape. Warm, cozy, stay in place crew sock!

Reason I chose this business:

Previously ordered and love the product!

Thumbnail of user bobb1650
Canada
1 review
4 helpful votes
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December 29th, 2021

I placed an order23 days ago and I haven't received a tracking number or any confirmation of shipment. I've contacted them twice but they have not replied.

Service
Shipping
Thumbnail of user eleanorp98
Missouri
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Smooth transaction, received in good time. I've been wearing my new socks every day since I got them (glad I have enough to last between laundry days) - beautiful, soft, and my feet are warm!

Reason I chose this business:

I'm familiar with Alpaca fiber from when I was involved in spinning and weaving (was about to add an Alpaca to my own "flock" of fiber animals - colored and white sheep, Angora goats, Angora rabbits - when my husband and I suffered accidents that almost killed us and put a stop to our time on the farm). I'm happy to find a source of socks made from this marvelous fiber.

Thumbnail of user gordonas
Oklahoma
1 review
0 helpful votes
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March 27th, 2022
Verified purchase
• Updated review

I didn't know how socks could be that much different, but these are Great & comfortable. Keep my feet dry.
Probably will order some more.
I like they are made in USA‼

Reason I chose this business:

Colors and decided to try them since they were on sale.

Ok this time3rd time I've tried to order
March 14th, 2022
Verified site experience
• Previous review

Ok this time
3rd time I've tried to order.

Thumbnail of user denisea755
New York
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Great selection. Quick and easy. Just wish they would of let me know when the item shipped. I got an order confirmation and then an "out for delivery today". Nothing in between.

Reason I chose this business:

I have 3 pairs already given as a gift. Washes nice and ooh so comfortable and keeps your feet so warm. Needed to get more

Thumbnail of user victoriag910
Canada
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Very easy to find a pair that you'll love. Customer service is very friendly.

Reason I chose this business:

Have bought Pacas before. They are so comfortable. I gave my daughter 3 pair. She loves them. That was more than a year ago, they are still comfortable

Thumbnail of user ianr434
Pennsylvania
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Easy. No problems! My wife picked out the socks that she liked and I ordered them. They came quickly and in good condition. They were beautiful and thick!

Reason I chose this business:

Wife wanted them

Thumbnail of user laurenk470
Michigan
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

The order process was quick and easy. The socks arrived in a reasonable amount of time. I haven't had a chance to wear them yet, but they feel incredible.

Reason I chose this business:

Try them out

Thumbnail of user joyo95
Washington
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

I love these alpaca socks, They ate soft, warm, and fit really well. They stay up without the band being too tight. I'll be buying more in the future.

Reason I chose this business:

I have Alpaca blankets and love them. Socks have to be good too!

Quality
Thumbnail of user barbarab3336
Rhode Island
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Excellent products. Have worn the crew socks all winter and some of springtime. Now I will be wearing the low rise ones for the warmer months. Just love them!

Reason I chose this business:

For upcoming warmer weather

Service
Thumbnail of user sandray696
Florida
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Easy ordering and delivery. However, the cuffs are too tight for me...thus I am giving the socks to my granddaughter. Nice socks, however. Wish you made them with a loose, "comfort fit" crew sock!

Reason I chose this business:

Friend's recommendation

Service
Thumbnail of user suziet34
Washington
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase
• Updated review

Delivery much better. It's still very hard to follow the pathway. I would suggest you get a couple of real consumers and get their feedback on the processes. Socks are wonderful, of course!

Reason I chose this business:

I love your socks!

Your socks are lovely but the shopping, customer service...
February 23rd, 2023
Verified site experience
• Previous review

Your socks are lovely but the shopping, customer service is awful. I hope you have addressed the issues and learned some lessons!

Reason I chose this business:

I love your socks!

Mobile app is a bit challenging especially when trying...
December 26th, 2022
Verified site experience
• Previous review

Mobile app is a bit challenging especially when trying to place order with coupon. Socks are wonderful!

Reason I chose this business:

Love the socks and I want to share with family members

Thumbnail of user barbaraf403
Minnesota
2 reviews
0 helpful votes
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April 15th, 2022
Verified purchase

The site is very easy to navigate. I never have a problem with ordering and can get questions answered very easily. Thank you for a pleasant experience.

Reason I chose this business:

I already have two pair and i love them so wanted more.

Thumbnail of user davidm8728
New York
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

I love your socks, this is my second order. I wish you had more patterns available for men in large sizes, but these are the nicest socks I've bought in a long time!

Thumbnail of user jillt294
Australia
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I appear to have been charged in American Dollars which makes my socks rather expensive. I have asked twice for an explanation but so far nothing forthcoming

Thumbnail of user loisc181
Wisconsin
2 reviews
0 helpful votes
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November 27th, 2023
Verified purchase

This was my second order. My order didn't come on the promised date. Pacas went above & beyond to remedy the situation.
These socks are perfect for year round wear in Wisconsin.

Reason I chose this business:

Quality
Sale price

Service
Thumbnail of user mariet552
Ohio
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

So far so good but I've only worn one pair. Love how soft they are and how well they fit. A bit tight on my calves but I roll them down anyway. Highly recommend but you've gotta have the do re mi!

Reason I chose this business:

Friend Teri Wilson recommended.

Thumbnail of user robertw5883
New Hampshire
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

It was easy to browse the many selections and the ordering process was not difficult at all. The socks will be a gift and as this is my first order, I look forward to seeing the product in action.

Reason I chose this business:

Selection and price

Thumbnail of user andreaj750
California
1 review
0 helpful votes
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December 11th, 2023
Verified purchase
• Updated review

Love love love my socks so bought scarves for everyone. Easy to navigate website. I only wish I'd waited later to order as the discounts got better closer to Christmas.

Reason I chose this business:

Great discount coupons on excellent products

Love love love my socks so bought scarves for everyone
December 1st, 2023
Verified site experience
• Previous review

Love love love my socks so bought scarves for everyone. Easy to navigate website

Reason I chose this business:

Great discount coupons on excellent products

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Thumbnail of user ammaray1
Ammara Y.
Typically does not respond to reviews

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