• Pacas

Pacas

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Overview

Pacas has a rating of 4.1 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience, and fast delivery. Pacas ranks 53rd among Clothing sites.

  • Quality
    66

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Positive reviews (last 12 months): 88.2%
Positive
359
Neutral
22
Negative
26

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28,333 reviews

29
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How would you rate Pacas?
Top Positive Review

“I have received my order, purchased your regular socks and find them extremely...”

Sandra M.
10/1/24

I have purchased your regular socks and find them extremely satisfying. They're soft you can wear a mirror around and very comfortable plus very sturdy. I have been wearing mine for over a year and they feel like they're brand new when I put them on. I'm going to try compressions off to see how I like them. Sandi

Top Critical Review

“Bad business!”

William S.
7/16/24

Packs had a great sale taking place. I placed an order only to be told that the socks were no longer available! Don't offer them, if you don't have them!

Reviews (1,229)

Rating

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Other

Reviews that mention popular keywords

customer service (257) compression socks (381) crew socks (177) shopping experience (324) phone number (76) credit card (120)
Thumbnail of user carrieb149
Illinois
2 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase
• Updated review

My experience was good. I give my friends quality gifts. I believe Pacas are excellent. My friends will enjoy them

Reason I chose this business:

I’ve bought men’s socks as gifts. They loved them.

I wasn't able to use discount codes for my purchase
December 22nd, 2022
Verified site experience
• Previous review

I wasn't able to use discount codes for my purchase. It's not right.

Reason I chose this business:

I’ve bought men’s socks as gifts. They loved them.

Thumbnail of user janetd1346
Massachusetts
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Disappointed with the selection of sock. No Alpacas were available. Men's sock are boring also no alpacas

Reason I chose this business:

Ordered for Christmas and everyone loved them so I'm ordering more because of the discount offered.

Thumbnail of user ronl214
South Carolina
3 reviews
4 helpful votes
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January 11th, 2023
Verified purchase

I ordered socks as a Christmas gift on Dec 12th. They never arrived. No response to emails. Money lost.

Reason I chose this business:

Christmas for my daughter. She loves soft socks.

Tip for consumers:
Don't waste your time and money.

Products used:
Product never came

Service
Thumbnail of user kathyl1155
California
2 reviews
0 helpful votes
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April 23rd, 2023
Verified purchase

Good quality socks but the compression hose in women's large & men's xlarge are too tight. I need to return all of them

Reason I chose this business:

Their looks

Thumbnail of user sandrap1680
Arizona
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Pacas are so soft and I find myself wearing them instead of taking off socks when I get home…which I always did.

Thumbnail of user robertw4813
Minnesota
1 review
0 helpful votes
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January 12th, 2023

Paca's review

10/24/22

I placed an order for socks. After a week of not hearing anything, I asked what was going on. Right away an auto generated form letter was triggered with excuses. They wrote back from that stating they were backed up waiting on yarn. With more prodding a week later, they said it would be here in two days. Then I received a tracking number. A package arrived three days after that. They shorted me over 60% of my order. I wrote back along with a picture of what I received. The small plastic package could in no way hold the size of my order. They said according to the tracking number it was delivered but if I did not get it, they could file a search. They did not even read my complaint or look at the picture. I had to email again before they understood, with the picture again. 11/13/22 they placed a second order containing the missing items. They said it would take 2-4 days to ship. After a week of nothing I asked again. Same form letter of excuses. Then a reply that they are backed up and I would get a tracking number when it ships. I was not a priority and placed at the end of the line. Another week goes by and nothing. I emailed again. They say oh we have a tracking number on this end, and it appears to be lost. So, they created a 3rd order on 12/5/22. It is 12/13/22 and as usual with this company no movement or tracking number. I told them to forget it and I want my money back. I have gone to plan B and bought my gifts elsewhere. I filed a grievance with PayPal. They never communicated there. PayPal refunded my unsent products. Please help this company go out of business by not supporting them. They are horrible.

Tip for consumers:
I should have read the reviews and ran away.

Products used:
none

Service
Value
Shipping
Thumbnail of user christinel1852
Maryland
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Lovely products, great value💕
No problems with my items😀

Reason I chose this business:

Need socks and scarf from you!

Thumbnail of user ronz216
Tennessee
2 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

My wife asked for these socks for Christmas. See is very pleased with the warmth and softness.

Reason I chose this business:

Wife said she wants these

Thumbnail of user christinen1109
California
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

Great so far. Looking forward to seeing the quality. This is a gift so they haven't been worn yet.

Thumbnail of user susanc4496
Pennsylvania
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase
• Updated review

I expected to be buying compression socks. I expected them to be very soft. They are neither.

Never received a response.

Reason I chose this business:

I believed the ad.

Service
Good experience
January 9th, 2024
Verified site experience
• Previous review
Thumbnail of user johnc11167
Florida
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Great quality and beautiful. The item was delivered on time during a high volume time of year.

Thumbnail of user dkh11
Colorado
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

Wanting was smooth. Applying the fantastic discount was simple. Thanks

Reason I chose this business:

I have a pair of socks, they are amazing

Thumbnail of user justink444
Pennsylvania
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase
• Updated review

I love these socks. I have Epidermolysis Bullosa Simplex and these socks are literally the only ones that are CONSISTENTLY ABLE to keep my feet from blistering.

Reason I chose this business:

These socks are absolutely magical for me. My GF and her mother found a pair of these on a whim and now I am obsessed with these

Reason I chose this product:

I love colorful things and I only had Grey before. Would have probably gone with a 6 pack of 2 black, 2 grey, and 2 white as well but that didn't look to be available.

Quality
Sorting didn't work as anticipated
April 23rd, 2022
Verified site experience
• Previous review

Sorting didn't work as anticipated. Still worked well enough to get what I wanted but it didn't sort how I wanted it to. Also, some packs are not available such as the 6 pack white, grey, and black solid in women's sizing.

Reason I chose this business:

These socks are absolutely magical for me.

Thumbnail of user joelo125
Texas
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Great! Wonderful socks! Best & top of my lists! Sent as presents & were very well received!

Reason I chose this business:

Good merchandise

Thumbnail of user karena2309
North Carolina
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Website took a LONG time to load. For Paca's sake, I hope it is because you are having high Christmas shopping volume.

Reason I chose this business:

I have been wanting to try alpaca for it’s thermal /breathable qualities. And the discount made them affordable.

Thumbnail of user lindad3409
Montana
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

User friendly web page. Ordering was quick and easy

Reason I chose this business:

Already have some and they are GREAT.

Service
Thumbnail of user carlh754
California
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Easy to find what I won't. The sale was a great deal. The Pacas products are quality you can feel.

Reason I chose this business:

Quality, comfort, and special discount

Thumbnail of user marys6305
Washington
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

My friend gave me a pair for my birthday and I am so glad that she did. Your socks are amazing!

Reason I chose this business:

Because I received these as a gift and absolutely love them!

Thumbnail of user karens5244
Wisconsin
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

All was easy to navigate. I live the compression socks. I would need longer tops.

Reason I chose this business:

I love the compression socks that I currently have and after surgery need more.

Thumbnail of user shawnaw129
Michigan
1 review
0 helpful votes
  • Send Message
November 28th, 2023
Verified purchase

Easy to order and checkbout! So soft and warm. I am a multi time return customer. Best socks ever!

Reason I chose this business:

Return customrr

Thumbnail of user kimf899
New Jersey
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Love your socks! I bought some for my friend who is very picky. He loved his socks!

Reason I chose this business:

I have some of your socks and they are the best.

Thumbnail of user johnm11103
Oregon
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase
• Updated review

I'm happy with what I have received so far, but it's the rest of my stuff that I'm worried about.

Asked for an if/not change of delivery address. If delivered before the 10th go here, if after, go elsewhere. Well, it’s set to be delivered to the wrong place and I’m getting nothing from CS.

Reason I chose this business:

Advertising. Original purchase sent without a problem

Service
Purchase, Products and support all excellent
December 2nd, 2022
Verified site experience
• Previous review

Purchase, Products and support all excellent. Excellent.

Fine… let's just see if I can change my address
November 29th, 2022
Verified site experience
• Previous review
Thumbnail of user roberth6850
Michigan
1 review
0 helpful votes
  • Send Message
December 14th, 2023
Verified purchase

Good so far. Got it and all good. Wasn't sure on color but turned out very nice.

Thumbnail of user timc1500
Canada
1 review
0 helpful votes
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November 25th, 2023
Verified purchase
• Updated review

All was good until I was hit with Import fees for Canada that put the price over what I pay for ultra premium product in high end Toronto stores.

Haven’t had a reply

Reason I chose this business:

Needed high quality socks and these looked as though they would deliver on thats

Service
Great display of options
November 5th, 2023
Verified site experience
• Previous review

Great display of options. Would have liked opportunity to mix basic tones though.

Reason I chose this business:

Needed socks and they looked to be reasonably priced

Thumbnail of user pattyk214
California
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

Pretty easy to move through the site! They are the most comfortable socks you'll ever wear!

Reason I chose this business:

Seen lots of ads about these socks and it got me interested

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Company Representative

Thumbnail of user ammaray1
Ammara Y.
Typically does not respond to reviews

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