• Pacas

Pacas

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Overview

Pacas has a rating of 4.1 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience, and fast delivery. Pacas ranks 53rd among Clothing sites.

  • Quality
    66

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Positive reviews (last 12 months): 88.2%
Positive
360
Neutral
22
Negative
26

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28,333 reviews

29
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How would you rate Pacas?
Top Positive Review

“I have received my order, purchased your regular socks and find them extremely...”

Sandra M.
10/1/24

I have purchased your regular socks and find them extremely satisfying. They're soft you can wear a mirror around and very comfortable plus very sturdy. I have been wearing mine for over a year and they feel like they're brand new when I put them on. I'm going to try compressions off to see how I like them. Sandi

Top Critical Review

“Bad business!”

William S.
7/16/24

Packs had a great sale taking place. I placed an order only to be told that the socks were no longer available! Don't offer them, if you don't have them!

Reviews (1,229)

Rating

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Other

Reviews that mention popular keywords

customer service (257) compression socks (381) crew socks (177) shopping experience (324) phone number (76) credit card (120)
Thumbnail of user traceyv62
Idaho
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

I received an email about the twice yearly sale. I didn't receive the code so I emailed back and forth, but still didn't get the code. Finally, I got the code in email at 3 AM. Tried to use it, but it didn't take any money off my order. Now I have to go through the emails back and forth yet again. Frustrating, to say the least!

Reason I chose this business:

I purchased socks for my husband for Christmas and wanted more. But I'll think twice now about reordering again.

Service
Thumbnail of user lancek96
Oklahoma
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Correct socks that I ordered this time. My first order a couple of months ago came in as the wrong socks and the wrong color. But it was an easy exchange and I received the correct socks. I liked them so much that I ordered more.

Reason I chose this business:

I bought some a few months ago and they r the softest socks I own

Service
Thumbnail of user deirdreh66
Canada
1 review
0 helpful votes
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June 14th, 2023
Verified purchase
• Updated review

I've purchased several times socks for my husband and daughter-in-law and they won't wear anything else. Ihaveto try these new slippers for myself and my hubby. The new slippers meet all our expectations. They keep my feet warm which is extremely important in my case. I can't expect anything more.

Reason I chose this business:

Nothing but the best.

I have bought from you before, excellent product, excellent...
November 19th, 2022
Verified site experience
• Previous review

I have bought from you before, excellent product, excellent service.

Reason I chose this business:

My husband won’t wear any other socks now. No need to follow up. You know we are satisfied.

Thumbnail of user barbarac3053
New York
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

I ordered a size large women's, but they make ridges above the ankles because they're so tight!
I think these socks are more for a girl or teenager instead of a woman. They ARE pretty and they ARE soft, but they're not what I was expecting either.

Reason I chose this business:

Because they’re soft and warm

Thumbnail of user davidm10498
Pennsylvania
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

Ordered three pair of men's socks and three pair of ladies socks got the three men's pair and was not told that the three ladies sucks were out of stock so that I could order something else now I'm left without a gift for Christmas very disappointed

Was not told till after I tried to contact them and find out where my order was that they were out of stock not very good customer service

Reason I chose this business:

I like the variety that they had

Service
Good service so far can't tell the rest till I receive...
December 2nd, 2023
Verified site experience
• Previous review

Good service so far can't tell the rest till I receive the product

Reason I chose this business:

I like the color choice you have

Thumbnail of user katherinef362
New Jersey
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Very easy site to use and great discounts. I love my new socks! They are soo soft and comfy, I wore them all day to work and I spend half that time on my feet and usually my feet kill me once I get home as I have arthritis but the Pacas kept my feet cushioned and dry and it's amazing!

Reason I chose this business:

Looking for socks that are soft and cooling for work

Thumbnail of user jenniferd2446
Arizona
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I love the socks. They are the most comfortable socks I've ever worn. The ankle socks don't slip down into my shoes like other socks, and I am very pleased about that. Some of the socks seem like they are woven differently than others. Some are more fuzzy and slippery, and others feel more fitting and stable. Anyway, thank you. I'll buy more.

Reason I chose this business:

I have some and love them.

Thumbnail of user debrac961
Montana
4 reviews
0 helpful votes
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March 31st, 2022
Verified purchase

Shopping the website is easy and I love these socks. I have purchased several pairs now in different weights and they are fabulous. I wear them in my walking shoes and love them around the house when I come in and take my shoes off!

Reason I chose this business:

I have several pairs of these socks and a sweater. I love them all. Trying the lightweight crews today and will be back next winter for another sweater!

Thumbnail of user kathya528
Oklahoma
1 review
0 helpful votes
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July 11th, 2022
Verified purchase
• Updated review

Didn't figure out how to use my rewards, bummer. And wish I could find the actual socks in the teaser ads that come over various platforms. Like the black crew socks I ordered last winter and the colorful no show socks I just received.

Reason I chose this business:

Past purchase of winter socks

Didn't figure out how to use my rewards, bummer
June 30th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Past purchase of winter socks

Thumbnail of user diannec254
Ohio
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

I got a pair of these socks. I was so impressed, I decided to get everyone in my family a pair. I put in an additional order. The only negative was I was supposed to get a discount due to being a new customer but I did not.

Reason I chose this business:

Bought women’s socks. Decided to get some Christmas presents early

Thumbnail of user keithj616
Maryland
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Ordering online was easy, was just waiting on the deliver. I received notification when the order was ready to ship, when it shipped and when it was out for delivery. Just got them and they are awesome!

Reason I chose this business:

We purchased a pair of Alpaca socks locally a few weeks ago and love them. We wanted more of them and this will set us up nicely.

Thumbnail of user karenw2698
Canada
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

So far I have purchased the women's crew, the lightweight crew, the low cut and the no-show socks. I am replacing every pair of socks I have previously purchased. These socks are amazing! They are so soft and comfortable, you won't want to take them off.

Reason I chose this business:

Looking for socks that will last and not wear out quickly. I'm looking forward to trying the lightweight socks.

Thumbnail of user pamr573
Montana
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Love these socks! The order was easy to place. I appreciated the deal I received when placing the order and the socks came in a timely fashion. They are amazing socks and are the only socks I wear any more.

Reason I chose this business:

I need more comfy feeling socks

Thumbnail of user kathleens2249
Pennsylvania
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Love the socks, worth it! I am finding these are the only socks that I will wear. They protect delicate tissues, prevent callouses and other areas that can cause significant health problems.
Nobody ever thinks about this but the health of the feet determine the health of the legs and lower part of the body. Why not care for the feet in better ways than fancy toe polish.

Service
Thumbnail of user michellel1786
Utah
1 review
0 helpful votes
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April 25th, 2022
Verified purchase
• Updated review

I was never able to use my discount code. I needed to exchange them and that would have been fine, however I needed to go from women's to a men's size and that requires starting the process all over again, not an exchange. I sent them back and tried another brand. I was looking forward to wearing them. I guess not. Wasn't worth the effort.

Returning them was easy

Reason I chose this business:

I have cold feet often and wanted to see if my feet could stay warm. Also, the softness of them.

Service
I was never able to use my discount code
April 11th, 2022
Verified site experience
• Previous review
Thumbnail of user shaunr162
Colorado
1 review
0 helpful votes
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January 4th, 2024
Verified purchase
• Updated review

I must have missed the option to choose the size. They sent me M/L (Shoe size7-10)
I ordered as a gift for someone with size 13 feet.
Couldn't give him the Pacas so I had to scramble to find a last minute gift on Christmas eve.

No response to my complaint. Just more emails asking me how I liked the service.

Reason I chose this business:

They look soft and warm

Service
So far, so good
December 18th, 2023
Verified site experience
• Previous review
Thumbnail of user louisah28
Minnesota
1 review
0 helpful votes
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December 5th, 2023
Verified purchase
• Updated review

The order I made was for 7 men's pairs in XL; two packages of three and four. I did not receive the pkg of four men's socks in XL.
Also I ordered four pair women's Large and all four are S/M. I'm not happy.

Reason I chose this business:

I have heard good things.

Service
Hard to know if I'm done
November 18th, 2023
Verified site experience
• Previous review

Hard to know if I'm done. I may have ordered these twice and only want once.

Reason I chose this business:

I have heard good things.

Thumbnail of user juliew1400
Oklahoma
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Shopped for socks one day and a few days later the pattern I wanted was no longer there. But what I ordered came and are great. I then ordered more but selection was limited. Guess everyone wants Pacas for Christmas!

Reason I chose this business:

Nice selection and good price

Thumbnail of user catherinew242
Oregon
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

I tried to order because of a free 4 pack of socks that you advertised through yesterday and I couldn't find the area to enter the discount code.I even reached out with a question on how to do it. I tried many times.Then today I tried to Oder with 25%of.Encountered the same issue
I ordered enough to receive the advertised discount.Very frustrating and annoying.

Reason I chose this business:

Advertisement of sale

Service
Thumbnail of user darlad69
Montana
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Easy to order... but was disappointed I could not find where to put in code for discount so did not get the special I was hoping for. Where did I need to put in CREW35? It is a tradition at our house to give quality 'Advent Socks' every year. These have become my daughters' favorite brand. I am ready for Advent 2022!

Reason I chose this business:

They were running a special and once a year I buy new socks for my daughters!

Thumbnail of user jodiea58
California
1 review
0 helpful votes
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May 9th, 2023

Highly recommend starting with slouchy socks...so soft, socomfortable...they breath so no sweaty feet. Cozy and warm. Also have light weight crew...love them also. And regular crew...a bit thicker...love them, and finally compression socks...these were the perfect compression...made walking a joy.Love the feel of softness. All socks wash up well. Best gift I have ever given myself was this assortment of pacas socks!

Service
Value
Shipping
Quality
Thumbnail of user toms1923
New York
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

As pleasant as always. I have ordered Pacas several times and each time it was very easy and convenient. Delivery was timely and the socks just perfect. By now all my socks are Pacas. I can't wear any other type of socks.

I love Pacas
March 27th, 2022
Verified purchase
• Previous review

I keep ordering these socks because of very pleasant shopping experience.

Reason I chose this business:

Alpaca Socks are just great. Love them.

Thumbnail of user caseym133
Texas
4 reviews
22 helpful votes
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January 28th, 2023

They do not respond to email or Instagram dms. They also don't ship what you ordered.
What they focus their energy on is deleting all the negative comments off of Instagram (they usually only last 24hrs. Or less).
They must have forgotten their FB password because their scamming practices are all revealed there.

Tip for consumers:
Absolutely stay away! These people are crooks!

Products used:
None- they don’t actually send you what you order

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlah326
Texas
1 review
1 helpful vote
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January 23rd, 2022

I have "contacted (if you call strictly email) " Pacas many many times regarding only receiving half my order. I ordered two (2) three (3) packs of me 's low cut socks for over 60.00. After about 2 months, I finally received 3 pairs, half the order. I have consistantly emailed them and sent them info on the site under "contact", to now avail. So my last letter let them know that I am turning them in to the fraud unit of our government. ReportFraud.ftc.gov

Thumbnail of user marilynm569
Massachusetts
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase

Friend planning on hiking the Appalachian Trail. Thought he should have Pacas for warmth and comfort.

Reason I chose this business:

So warm, soft, and durable.

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Thumbnail of user ammaray1
Ammara Y.
Typically does not respond to reviews

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