• Pacas

Pacas

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Overview

Pacas has a rating of 4.1 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience, and fast delivery. Pacas ranks 53rd among Clothing sites.

  • Quality
    66

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Positive reviews (last 12 months): 88.2%
Positive
360
Neutral
22
Negative
26

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28,333 reviews

29
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How would you rate Pacas?
Top Positive Review

“I have received my order, purchased your regular socks and find them extremely...”

Sandra M.
10/1/24

I have purchased your regular socks and find them extremely satisfying. They're soft you can wear a mirror around and very comfortable plus very sturdy. I have been wearing mine for over a year and they feel like they're brand new when I put them on. I'm going to try compressions off to see how I like them. Sandi

Top Critical Review

“Bad business!”

William S.
7/16/24

Packs had a great sale taking place. I placed an order only to be told that the socks were no longer available! Don't offer them, if you don't have them!

Reviews (1,229)

Rating

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Reviews that mention popular keywords

customer service (257) compression socks (381) crew socks (177) shopping experience (324) phone number (76) credit card (120)
Thumbnail of user rhondab585
Michigan
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Best socks ever except they pill easily. These are the warmest, softest and most comfy socks ever. My feet never sweat with these which is one of the best features.

Thumbnail of user karenf2350
Washington
2 reviews
0 helpful votes
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July 3rd, 2023
Verified purchase

An easy shopping experience so far. I have the crew socks for the colder days and now am loading up on low cut performance socks for the summer walking days.

Reason I chose this business:

I have come to love alpaca socks. Pacas are good quality socks.

Thumbnail of user helenaf55
Canada
1 review
0 helpful votes
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November 4th, 2023
Verified purchase
• Updated review

1)I Wasn't obvious pricing was in USD
Shipping over $100 not free! (charged 12.00)
Order was over $100 before applying the 20% discount which brought it down to $94.
Charged US$ 12 for shipping( about CAD $15
PLUS $25 on delivery ($15 sales tax + $10 for handling). So shipping cost me $40! Knowing that,
I would never placed the order in the first place! The problem was the use of Canada Post. If Pacas wasn't so cheap and shipped Fedex, for example, there wouldn't have been an issue. I have many years' experience dealing with Fedex and have never had to pay extra tax and handling.

2) Short shipment
Order was missing a pair of hiking socks worth US$ 18.50.

3) Mot obvious how much Alpaca is present in 'Alpaca fibre'. Would like to know % of all materials that make up this very expensive product. The label says 'Made WITH Alpaca', which can mean anything, e.g. 0.1% Alpaca content…
If Pacas is proud of its product, why hide the composition of the material?

The socks do feel nice and soft, though. Part of my order was for a Christmas gift.

With conversion to CAD, and the $ 40 shipping charge, a pair of socks comes to more than CAD $26! This is an unreasonable price!

N/A - just sent my comments early Saturday morning, so customer service won’t see them until Monday morning Oct 30th).

Reason I chose this business:

Came across it on FB, seemed like a good product that would also make for a nice Christmas gift.

Wasn't obvious pricing was in USD Shipping over $100...
November 14th, 2023
Verified site experience
• Previous review

Wasn't obvious pricing was in USD
Shipping over $100 not free! (charged 12.00)

Reason I chose this business:

Good reviews on F B

Thumbnail of user robertw3846
Alaska
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Pretty good socks and definitely soft, they have a buttery feel but I'm used to thicker wool socks and these do seem a little thin, wish they were thicker!

Thumbnail of user edwardm1388
Illinois
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

The socks are very comfortable but beyond that they are not very small like most socks I have tried they have minimal stretch and fit my size 12 perfectly.

Reason I chose this business:

I really like that they have a size that fits me unlike most brands have a size that is supposed to fit 6-12. They may work for the smaller sizes but not for my size 12.

Thumbnail of user sandrap2226
Michigan
1 review
0 helpful votes
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March 9th, 2024
Verified purchase
• Updated review

Very comfortable! Great promos! Was able to get a combination of light and regular crew socks.

Reason I chose this business:

Most comfortable!

Was easy to navigate and find what I was looking for
January 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Comfortable and great quality. Also due to the special.

Would have liked to have seen more of the designs in...
December 24th, 2023
Verified site experience
• Previous review

Would have liked to have seen more of the designs in the larger size

Reason I chose this business:

Heard good things

Thumbnail of user alexm2095
Texas
2 reviews
0 helpful votes
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January 31st, 2023
Verified purchase

My order arrived quickly, and the socks are soft and warm and the deepest colors. It's been a chilly winter, and these socks have made my time spent outdoors most comfortable!

Reason I chose this business:

Warm socks for a cold winter!

Thumbnail of user chayar7
Georgia
2 reviews
0 helpful votes
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July 13th, 2022
Verified purchase

I wear a size 9 shoe, so I ordered the l
Size large. They were way too small; the cuffs were so small that the circulation in my lower leg was cut off. They were also not as soft as I expected.

Reason I chose this business:

Want to try them

Thumbnail of user patriciac3213
New York
1 review
0 helpful votes
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February 7th, 2023
Verified purchase
• Updated review

The inside of sock have a lot of springy yarn. One sock doesn't look like it was made correctly. A line shows on the outside of the sock. Is that normal?
The socks are soft.

Reason I chose this business:

Product looked well made. But doesn’t appear well made from the inside. Strings

Nice 1st time experience
December 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Product looked well made.

Thumbnail of user cecilian60
Kentucky
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

The socks just didn't fit correctly. They were w bit too big, so they bunched at my ankle. They were uncomfortable because of the bulging, and a bit itchy by the end of the day.

Reason I chose this business:

I am hoping that the socks are soft and warm, and comfortable, meaning no seams on my toes.

Thumbnail of user janete918
Missouri
1 review
0 helpful votes
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June 30th, 2023
Verified purchase
• Updated review

Great to be able to get some fun socks for a great price! I am very pleased with the softness and warmth of the socks. I wear them all day and am comfortable all the time.

Reason I chose this business:

Good price!

I bought some Pacas compression socks last year and...
May 15th, 2023
Verified site experience
• Previous review

I bought some Pacas compression socks last year and find them so comfortable and wanted some different colors. Fantastic socks! Great company to order from--quality and comfort.

Reason I chose this business:

They were on sale and really wanted some more.

Thumbnail of user joeyc187
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase
• Updated review

Good selections available for kids and sizes. Socks are soft and comfortable as well!
Socks are SO soft and every time I purchase as a gift, everyone loves them!

Reason I chose this business:

Received discount to apply towards purchase

Ease of navigating the website and types of selections...
November 13th, 2022
Verified site experience
• Previous review

Ease of navigating the website and types of selections available

Reason I chose this business:

Returning customer with great deals

Thumbnail of user davidw6391
Michigan
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Easy to order. Fit is a little long. The fit is also a little tight. I will continue to use them. The socks have greatly reduced the swelling in my legs.

Reason I chose this business:

I was looking for a good compression sock

Thumbnail of user paulw2041
West Virginia
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Not seeing my discount show up. I clicked on the ad and made the purchase, expecting the advertised 20% discount to show up. I never did get my discount.

Quality
Thumbnail of user dawng539
South Carolina
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Received the denim socks I ordered. Received grey socks rather than the red ones I ordered. Checked order sheet, the red socks were listed as ordered. Very disappointed. Really wanted the red ones

Reason I chose this business:

Soft, comfortable

Thumbnail of user luanav1
Utah
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Very well made, not thin, should last a long time. Cute, Pretty, Comfortable nice colors and designs. My husband loves them too, he's getting some for Christmas!

Reason I chose this business:

Love the fit and comfort

Tip for consumers:
Good for people that get overly hot!

Products used:
Socks

Service
Value
Shipping
Quality
Thumbnail of user jodij115
Michigan
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Love these socks. So comfy. My feet don't get all sweaty and stay warm or at a comfortable temperature. I'll have to test them out in the 84 degree weather!

Reason I chose this business:

I needed some summer low cut socks and I really LOVE my other Pacas. And there is a 25% code

Thumbnail of user elizabethl2291
New York
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Well, my son was on a trip and say a Pacas store and stopped in and I have a beautiful pair of PACAS sock I love them, and you popped up on my E mail and the rest is history. I bought socks for a Christmas gift and for ME...

Reason I chose this business:

I saw you on my E Mail and I stopped in and I liked what I saw and had to buy.

Thumbnail of user michelles3866
Colorado
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

DO NOT ORDER unless you have 3 months to wait for a response, or receive an incomplete order.

Great socks for only having partial alpaca wool in them, but awful business as a consumer and retailer.

Tip for consumers:
Go elsewhere!

Products used:
None, won't ship

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindah2179
Washington
2 reviews
0 helpful votes
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December 14th, 2023
Verified purchase
• Updated review

Best purchase ever, very well made socks, keep my feet warm, they really feel great and don't irritate my skin,

Reason I chose this business:

I prefer natural fabric, most socks today are not well made, and irritate my skin, cotton hard to find this was the next best thing, I'm so glad I got them, wonderful product, I also got a scarf, it's beautiful, thank you

Hoping for the best, I've had a terrible time getting...
November 26th, 2023
Verified site experience
• Previous review

Hoping for the best, I've had a terrible time getting it down right, its me not you page, but I love packs because I don't break out, thank you

Reason I chose this business:

Because my skin doesn't have a adverse reaction like with wool

Thumbnail of user rebeccae1041
Arizona
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Easy to order, pick size and pay received when said

Reason I chose this business:

To try them for my hubby

Thumbnail of user crystalj368
New York
1 review
0 helpful votes
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December 21st, 2023
Verified purchase
• Updated review

Was informed by email one product was out of the colors I wanted so I would have changed quantity or size but they never responded to my emails

They sent one email and never responded to the answer I sent and just sent the order out as is

Reason I chose this business:

Previously purchased as gifts and wanted to again as they loved them

Service
I've ordered b4 and was waiting for men's compression...
December 1st, 2023
Verified site experience
• Previous review

I've ordered b4 and was waiting for men's compression socks to finally be back in stock

Reason I chose this business:

Previously purchased as gifts and wanted to again as they loved them

Quick and accurate service
December 31st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Softness and warmth

Thumbnail of user ramonab120
Washington
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

Such a great variety patterns and styles to choose from. I love treating my feet to comfort and luxury and am very pleased to say, " these fit my desires." I highly recommend Pacas'!

Problems with discount code not applied, were quickly resolved. Their rapid response and resolution, speaks volumes to the companies pride and commitment to customer satisfaction.

Reason I chose this business:

Impressed by the emphasis on the Alpaca's and quality of the product.

Service
Not sure if 20% discount offer is applied
June 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Softness expectations.

Thumbnail of user louisec529
Washington
2 reviews
0 helpful votes
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December 21st, 2023
Verified purchase

Product is amazing. Socks are cozy and soft. Socks arrived quickly. Easy to shop online. Would definitely recommend!

Reason I chose this business:

Liked the price of the items.

Thumbnail of user ps634
Arizona
1 review
0 helpful votes
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November 18th, 2023
Verified purchase
• Updated review

Easy Peasy. Smooth Experience. Everything from the shopping experience to the shipping experience was done without a hitch. Wish all experiences were like Pacas"

Reason I chose this business:

A Previous Customer

Love Paca products and customer service rocks!
October 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Was gifted a pair of "sebastian" crew socks last year and I love them.

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Thumbnail of user ammaray1
Ammara Y.
Typically does not respond to reviews

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