• Pacas

Pacas

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Overview

Pacas has a rating of 4.1 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience, and fast delivery. Pacas ranks 53rd among Clothing sites.

  • Quality
    66

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
360
Neutral
22
Negative
26

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28,333 reviews

29
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How would you rate Pacas?
Top Positive Review

“I have received my order, purchased your regular socks and find them extremely...”

Sandra M.
10/1/24

I have purchased your regular socks and find them extremely satisfying. They're soft you can wear a mirror around and very comfortable plus very sturdy. I have been wearing mine for over a year and they feel like they're brand new when I put them on. I'm going to try compressions off to see how I like them. Sandi

Top Critical Review

“Bad business!”

William S.
7/16/24

Packs had a great sale taking place. I placed an order only to be told that the socks were no longer available! Don't offer them, if you don't have them!

Reviews (1,229)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (257) compression socks (381) crew socks (177) shopping experience (324) phone number (76) credit card (120)
Thumbnail of user tonyaw77
Kentucky
4 reviews
0 helpful votes
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September 17th, 2023
Verified purchase

I'm shopping early. Looks like a win in terms of a great Christmas gift for my sock-loving sister-in-law.

Reason I chose this business:

Soft Alpaca fur!

Thumbnail of user jillt335
New Jersey
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Very easy to order, took a little longer to get to me than I expected but well worth it. Love these socks! So soft & comfortable!

Reason I chose this business:

Sound like what I need, very soft but doesn’t constrict the leg

Thumbnail of user kathyk1160
Colorado
2 reviews
1 helpful vote
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October 23rd, 2023
Verified purchase

Fast service, excellent product. Everything that was said about the product quality, warmth, and softness is true.

Reason I chose this business:

Need warm socks

Thumbnail of user rogerb1245
Illinois
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase
• Updated review

Hard on order a phone, easy on a computer. I saw the recipient open the gift, and she was thrilled, also it looked great on her

Reason I chose this business:

I like the one I have

Hard on a phone, easy on a computer
December 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I like the one I have

Thumbnail of user staceyk215
Pennsylvania
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Appreciate the first time discount. Website was easy to navigate. Product came as anticipated and loving the socks!

Reason I chose this business:

My friend recommended you.

Thumbnail of user jimr1033
Massachusetts
2 reviews
0 helpful votes
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March 13th, 2022
Verified purchase

Easy checkout process. Socks look great, haven't had a chance to wear them yet but everything looks great

Thumbnail of user marshallh88
Colorado
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Easy to navigate website. Great products! All day comfort whether in a casual setting or hiking in boots.

Reason I chose this business:

I love the socks I've ordered in the past.

Thumbnail of user francesd311
Washington
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

I am pleasantly surprised at how comfortable these socks. I will definitely be getting more in the future.

Reason I chose this business:

Looking for more comfortable socks.

Thumbnail of user dianen1066
Pennsylvania
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

I have purchased many styles of socks within the years and these socks are great
Comfortable, warm and they don't slide down in your shoes

Reason I chose this business:

Need warm socks

Thumbnail of user maryp2499
Minnesota
1 review
0 helpful votes
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May 24th, 2022
Verified purchase
• Updated review

This order was for a friend's college graduation. She always admired my socks so I gave her some. She was tickled pink to get them.

Reason I chose this business:

I have a friend who just graduated from college who has always admired my socks I have bought from you.

Quick and easy to shop
April 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I bought crew socks for winter which I like. Giving summer socks a try.

Thumbnail of user rm717
Connecticut
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

Had problems finding the sweater, should have checked the menu more carefully. It's a Christmas gift for my brother so it's unopened.

Reason I chose this business:

Prior customer buying Christmas gifts for my brother.

Order to ship time is quite slow
January 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I like the black sweater you shipped six weeks after my order.

Eventually got my first order but it took four interactions...
January 10th, 2023
Verified site experience
• Previous review

Eventually got my first order but it took four interactions with customer service to get everything six weeks after my order.

Reason I chose this business:

Really nice socks. 35% discount.

Thumbnail of user archiej76
New Jersey
1 review
0 helpful votes
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December 30th, 2023
Verified purchase
• Updated review

Was never notified of shipment. Ordered 12/10 with several emails requesting status. Not getting satisfactory response cancelled order 12/22.

They seem to be stuck on “be patient”, I was notified after cancellation that the item had been lost in shipping. 12 days after ordered

Reason I chose this business:

Just trying

Service
Done very easily
December 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Just trying

Thumbnail of user beulahm25
Kentucky
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

This is my third order, two for me and 1 as a gift. The socks are amazing soft and keep my feet warm. Better than any socks I have worn.

Reason I chose this business:

I needed more for me. I love the quality and texture.

Thumbnail of user lukew325
Tennessee
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I had to email customer service and they were very quick and helpful to respond. Everything about the process was really easy.

Reason I chose this business:

Christmas gifts

Service
Thumbnail of user anac749
New York
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

It was quick and easy to order. Website easy to navigate. Everything shipped timely and arrived quicker than expected.

Reason I chose this business:

Replacing old socks with Pacas. Love the softness, the thermoregulating capabilities socks offer.

Best sock worn
July 1st, 2023
Verified purchase
• Previous review

Was.loolimg for comprssion socks. Found paca offered compression style ao i purchased a 3pack. I also pirchased quarter hiking socks for the extra cushion. Dedinitely will be purchasing more pairs. They are comfy and keep feet dry. Wesite is easy to manueve, and shipping is quick,

Reason I chose this business:

Preveious purchaser. Was looking for compression and qurter socks. Found them on the website bonus you atr having a sale for today

Thumbnail of user kellif91
California
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Bought these socks for my husband for birthday. He loves them! Can't wait to try for myself! Very cushioned and retains shape after washes.

Reason I chose this business:

Recommended by husband!

Thumbnail of user debrad892
New York
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

Internet was not too user friendly at beginning.

The socks were a gift and I have not delivered it yet so no info yet.

Reason I chose this business:

I’ve heard a lot about them and wanted to try them for my daughter who has Rinauld’s and always has cold feet.

Thumbnail of user marreny
Washington
2 reviews
0 helpful votes
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December 19th, 2023
Verified purchase

It was ok. Everything worked. Thank you
Came quickly
Beautiful socks. Thick warm soft and great workmanship. :))

Reason I chose this business:

I like alpacas

Thumbnail of user cathyl481
Michigan
2 reviews
0 helpful votes
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November 13th, 2022
Verified purchase

No problems with this order! I've ordered from you before and loved the socks! Can hardly wait to give my granddaughter the pacas pair.

Reason I chose this business:

I have purchased before and I love them.

Thumbnail of user michaelt3613
Oregon
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

I love the socks, however my email account is being blasted by 10-15 phishing emails daily ever since I ordered these things. Coincidence?

Reason I chose this business:

Want to see if alpaca socks work for me

Thumbnail of user chrish3196
Nebraska
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

I enjoy your business. My soxs always arrive on time. The sox are of premium quality and beautiful colors and very warm!

Reason I chose this business:

My experience with your company has always been positive so, I will continue purchasing from you

Thumbnail of user robynm277
Michigan
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Pacas socks are the most comfortable socks I have ever worn. Highly recommended to anyone who suffers from Hot burning feet.

Reason I chose this business:

Trying to find socks that keep my feet cool and dry.

Thumbnail of user davidv1487
North Dakota
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Web site is easy to use. Nice color selection. We got them for our kids and they loved them, so I decided to get some. They are very comfortable.

Reason I chose this business:

I got them for our kids for christmas and they love them

Thumbnail of user susanp2252
New York
1 review
0 helpful votes
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December 11th, 2023
Verified purchase
• Updated review

I mistakenly ordered the wrong size. I emailed right away and got a reply immediately too. The correct size was delivered.

I mistakenly ordered the wrong size. I emailed right away and got a reply immediately too. The correct size was delivered.

Reason I chose this business:

I have ordered before because I like the socks.

Service
I received a message one of them was no longer available...
November 28th, 2023
Verified site experience
• Previous review

I received a message one of them was no longer available but I refreshed and was able to get it. Hopefully that is correct?

Today was easy but in the past the customer service...
July 24th, 2023
Verified site experience
• Previous review

Today was easy but in the past the customer service was terrible

This order process was smooth. Still trying to get a response to an issue with my last order.
May 9th, 2022
Verified purchase
• Previous review

This time my experience was great. In the past the customer service has been terrible. Still trying to exchange or return my last order. It seems you are redeeming yourself now. Product is great, ordering was easy. So 3 stars is what I give until Pacas responds to my complaint about my last order..

Service
Thumbnail of user leibak
Georgia
3 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

Site was not set up to see reviews of individual products,, have to scroll through many many reviews to see one on product I was looking at

Reason I chose this business:

Soft, warm sweaters, already love their socks!

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Thumbnail of user ammaray1
Ammara Y.
Typically does not respond to reviews

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