Pacas

Easy, great product! Great variety of sock colors, patterns, sizes. I bought 10 pairs for gifts, for birthdays and Christmas - including one for myself!
I've only tried the socks so far, but I keep looking at the throws…

I was charged tax and there is no tax in Pennsylvania for clothing, shoes, etc.
Also, I wanted to pay using Pay Pal which was listed as an option but the website just kept spinning - wouldn't let me continue unless I used a credit card

More than I'd hoped for! Received two beautiful sweaters and my husband loves his! Mine is like wearing a little cloud…extremely soft and warm and deliciously comfortable! So very happy with my purchases!

You were out of the extra large men's plain black/grey socks. The large does fit for size 10 men's shoes.
Socks are SOFT! The elastic is a bit tight. I will cuff them for longer wear. They left marks after four hours wear.

Very easy to order, great discount, these are by far my favorite socks because they fit beautifully, they are warm and comfortable and they wash and wear well. They really last, I have some I wear regularly I've had for more than 2 years.

Very slow receiving first time discount email. I'm disappointed in range of men's color/styles, which are even more limited with X-Large socks. I ordered a 6-pack of men's XL socks and, for a full week, received notices that they were getting ready to be shipped. Then I received notice they were out of stock. In fact, ALL men's XL socks were out of stock, so I asked for a refund, which has yet to be acknowledged or received. Instead, I receive a mixture of notices that either ask me for a review of the products I "received" (none), or notices about their delivery, which has yet to occur.

I will never do business with Pacas. I highly recommend no one else does, either.

I asked for a refund since my items are not available, along with confirmation of the refund. I have yet to receive neither socks nor a refund.

I was so excited about getting some compression socks since I've had open-heart surgery and was in compression stockings for four months. I have CHF, and have started getting a little edema in my feet and ankles recently. Unfortunately, I ordered the wrong size. I was write on the "line" between small and large and measured the circumference of my calves. Of course, I'm disappointed, but I can't re-order right now. They are very comfortable, just a little too tight.

I would leave a 0 rating if I could. Funny how every review on their website is 5 stars, but look elsewhere and you'll see a lot of unhappy customers for good reason. Ordered 11/30/21. Shipped on 12/09/21 after I emailed and complained, which they never answered. 10 days later, still never received, sent another email, no response. They did finally get here on day 20, and I was not impressed. You can buy much nicer socks elsewhere without the hassle. I will never buy from Pacas again. Customer service does not exist.

I've followed the directions to return the socks I bought because they are too thick to fit in my dress shoes. So far all I've received if this customer satisfaction survey with NO information on how to return the order and receive a refund.

Purchased $300 worth of products in the beginning of November. Company has ghosted me. Never received the items, zero communication replies from customer service, no refunds. Basically stole my money. Super bummed. It was a big purchase for me that I have been saving for. Feel taken advantage of.

On July 12 received email saying shipment would be delayed due to material problems. Still no further news. Yet I receive offers to buy even more and offering 3 pairs free. Might add the charges have already gone on my Amex. I expected the charge would appear on shipment. Not an auspicious start for a new relationship.

First of all, it came, not to my door, but to the nearest post office. That is because I had to pay Canadian import tax. Almost $23.00! Then the sox fit well, and they are certainly warm. However, the elastic on the rib is too tight for my ankles and legs. I am thinking of carefully clipping the elastic on one pair, with small manicure scissors, but I am afraid to ruin the sox. What to do… Returning them is not an option, because I have to pay an additional cost for that… So I will risk one pair, and I will offer the others as Christmas gifts… Sad…

I had ordered a medium but was sent a large. I have them in the dryer now. I am hoping that they will shrink.

No problem placing the order or processing payment for the order. After that, nothing. Current status on Day 11 is "order placed." No estimated shipping date, no shipping pickup date, nothing except, "Due to extreme demand, we are experiencing a delay in responding to tickets but are doing everything we can to get to everyone in a timely manner. We will be in touch as soon as possible! In the meantime, please below for our commonly asked questions." Everyone else I've ordered from this Christmas has been much more efficient in processing and shipping orders. Won't use again even if the product is terrific.

Read the above comments.

All went well. Added a pair to send to my daughter!

I bought Pacas socks twice in 2021 and loved them, prompt delivery with no issues. In Oct. 2022 I placed a large order to give to family for the holidays, and ordered early to get the 'holiday discount'. The funds were paid through Paypal immediately but I have not received any socks, my order is still listed as 'unfulfilled' 3 months after ordering. I have contacted the company by email and through their website multiple times with no response at all.

Do not believe this company! They have non-existent customer service, which will bite them in the a*s soon enough - or not soon enough for me. I ordered 8 pairs and was sent the wrong socks - lemon yellow instead of white. They will not respond to their customer service email, and there is no other way to contact them. It is also important to note that you cannot leave a negative review on their website, which is the only reason that they have a perfect rating on their website. The socks are nice, although less than half alpaca content. But be prepared to get the wrong thing, or as others have noted here, get nothing at all with no recourse.

Ordered $300+ worth of socks on 11/26.3 weeks later I am still waiting for communication from them to let me know my order has been processed and shipped out. Order shows no progress other than received. Tried emailing customer service several days ago and no response from them. I needed socks for a Christmas party this weekend. Guess I won't be handing out socks as I intended to. My credit card has been charged. Hope they come by Christmas.

These are my absolute favorite socks. My feet stay so warm in the winter and cool in the summer- They are so soft but hold up well- DO follow their wash instructions - turn inside out and wash in cold water- very worth a little effort

Love the socks hate to customer service. I like the socks so much I ordered the blanket and they sent me the wrong one. I've emailed them 10 times now at least and there is no phone number they never get back to me. I'd like to be a great customer to them and sing their praises because the socks are good but what good does the blanket do me if it's the wrong thing and I have no faith in them at all anymore.

I like them in general. I am 5'5" and the elastic tops come up behind my knees, rather than the top of my calves, which I would prefer. I need to wear a fresh pair daily, as they stretch out a bit after wearing once. Also, the "navy blue" is really "royal blue", which is too bright to wear with navy slacks. That said, they are really good for my varicose veins and leg swelling.

I had to arrange a return of the blue socks, to exchange for black ones. They were very nice and there was no charge.

Thinks got fixed when I had a problem with an order. That luckily is not Pacas standard. All my other orders with them were fine

Silence after my order. For weeks. Then a notice that you were out of some ordered socks - but you didn't specify which ones. REALLY?! I adore your socks, but your communication rates a zero. And I reiterate that we should be able to choose sock patterns/colors and group them in packs ourselves rather than be forced to get stuff we don't like.

I contacted customer service and never received a response.