Pacas

Ordering was a breeze. However, I didn't anticipate the number of texts I would receive. I did appreciate the extra discount for allowing the texts, but soon got annoyed. Purchase was a gift, so cannot comment on the products.

You offered discounts if I signed up for emails and text and you didn't give them to me. That is bait and switch and the lowest of the lows. I will not be ordering anything from you again and I will let my Facebook friends know you are cheats.

I love these socks. I get the compression socks and of all the brands of compression socks I've tried, I can get these over my calf and they are perfect to use when I'm jetting off somewhere! I fly every week, and needed something that would protect me from possible blood clots during my 5 hour flights. These fill the bill and are comfy, warm, soft, with lots of stretch and compression.

I'm almost 70, so please believe I've tried literally hundreds of sox. These are not only the best I've ever put on, everything from online ordering, really fast shipping and great service overall made it a no brainer: I ordered more for my daughter and she loves them as well

I ordered my Pacas compression socks with some trepidation as to what I would be receiving from an "on-line" retailer. I was pleasantly surprised by the quality and workmanship of your product. Firm but not too tight, and very,very SOFT. I will definitely buy them again.

I had A 20 gift card for being a good repeat client thought i was using it at the PAKA website.Where i'm a return customer. You will never get my business again and i'll tell all who will listen what your company is doing

I received my first 2 pairs of ladies crew socks (regular weight) and I absolutely love them. They keep my feet warm and dry. I don't slip on solid surface flooring. Order came in a reasonable time frame and I am purchasing 3 more pairs, purple this time.

Edited to add: I ordered the purple pacas on an early Monday morning before getting my day started, hours later a significantly better promotion offer was made. I reached out to Customer Service and requested the better promotion. I was told they will not do that.

Didn't leave me with the soft warm fuzzies... so if you order, wait till they offer 30% off and then don't pay attention to further promotions.

I gave the Customer Service 2 stars because they did respond in a timely manner.

***Update*** 1/11/23****
My credit card was just charged again yesterday, though I've made no order, in fact my last order from 2 months ago wasn't even completed. So this means that Pacas is retaining credit card information and making erroneous charges/just plain stealing. This place has to get shut down!
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I made an order 2 weeks ago and never got a confirmation email. My card was immediately charged, but still, nothing. I emailed customer support, but only got an auto reply. I'll give it another week and then open a ticket with my credit card company. Really too bad because I was excited to try alpaca socks.

I used to love Pacas products. However, after waiting 3 weeks for shipping updates after an order I placed in November 2022, I am beyond disappointed. There is absolutely no way to get a response from anyone at Pacas for updates or refunds for items never shipped. I have written them 6 times via their customer support link on their site. No customer support phone line is listed anywhere on their website. I've written a complaint to the Better Business Bureau, where I also found a phone number for Pacas. Not surprisingly, that line is always answered by a recording and there is no way to reach a real person. I see on BBB that I am not alone. There are now over 100 similar complaints made against Pacas. This company is basically stealing money from customers and disappearing with it. Steer clear of them.

These are a firm but comfortable fit. Easy to get on, warm and the tops are not as tight as most socks for my large calfs.

I found your website very difficult to navigate. It asked for several pieces of information in exchange for various discounts. But when I placed my order it said the discounts were invalid. I had to contact customer support for help. Very frustrating! I almost gave up and cancelled the whole thing. Pam Arps

We love these socks. Compression and regular crews are sick and comfortable. The light weight ones are great.

I luv your regular sox. I'm trying compression sox for first time. I would have given a 5 star rating if I had choices more to my liking for large size compression sox. (NOT a fan of pink, purple nor lavender!) Why not a simple white, black, beige and gray

I ordered 18 pairs of socks in mid October 2022. I received the shipment about 6 weeks later to find 6 of the pairs were missing from my order. I immediately contacted customer service via email, which is the only option I could find. By the end of December they sent a notice that the replacement socks were shipped. I received the replacement package a week ago. To my shock and disappointment I opened the package to find only 3 of the 6 missing pairs were sent! I have been trying to contact Pacas all week and have only received an automated response. The socks are good but only if you actually receive them. I cannot recommend doing any business with Pacas. It appears that they love taking your money but don't care if you actually receive what you pay for.

Don't buy from this company it's a scam! I placed an order over a month ago - they took payment in full and never sent it. I emailed multiple times and I get back canned emails saying I will receive a tracking number "in a couple of days". No one gets back to you. There is no where on their website to write a review or course, but if you go to the BBB site there are tons of the same complaint! They are thieves!

Not clear what is wrong at this company, but they don't respond to customer service emails and have no phone number to call. My order placed in November has not been delivered yet, but they charged my credit card. Disputing the charge with my credit card now.

I love these socks! I tell everyone who will listen how great they are. I'm a hospital dialysis nurse and work many long hours. I know when my day starts, but I never know when it will end. I had no idea socks could make such a difference in how my feet feel throughout the day. My fellow nurse friend, Andrea, bought us each a pair to try. We put them on right then and there and couldn't believe the difference! She refuses to wear any other socks and even dumped her old socks into the trash. These socks are AWESOME!

The softest socks you'll ever wear.
Love the design, comfort & overall fit.
Just not quite the socks for 95 degree temps here in Alabama, cause they will make your feet sweat!
But do love the quality.

The order took 3 weeks to arrive, but I was really excited to feel the difference. The $150 blanket is not soft and not worth more than $25-$30. The socks seem to be ok, but they are not very soft compared to Walmart or Target socks. Highly do not recommend.

My goods worth $1560 were no where to be found, customer service did nothing, thankfully for uncac.net I got my refund

Quality of the product is nice and I look forward to wearing my purchase in my upcoming cold weather travels. Customer service was great when I reached out, very prompt and professional. Web site was easy to work with and ordering was easy enough. I do like the "shop" app for package tracking. That makes things really easy although customer service followed up to confirm shipping as well.
Very pleasant and nice experiance overall! I even ordered an additional item and I get that tomorrow.
Thanks
Candice K.

I wear open toe Wolky shoes all year long here in Arizona. I don't like having the socks' brand name appearing at end of each foot so I'll gift them to my daughter in Boston who will love them for winter wear there. Why not put your brand on sole of sock or reverse of the toe?

I had good experience with Pacas...good products and good delivery service. The only concern I have is that I tried to take advantage of a 20percent discount which would not calculate at the time of checkout. I sent a message asking if they could somehow fix the 20 percent discount for me but I never got a reply. Other than that, I really like the company and their products.

A 20 percent discount that would not calculate when checking out. Sent a message but got not response.