Pacas

Easy to use website. Only wish individual pairs or build your own bundle were available.

Pacas sends out too many emails, but the site is easy to use. I don't know why delivery confirmation was sent out 2 days before actual delivery.

I am VERY happy with the socks.

One of our family members put Pacas on his list. We found it very easy to shop online and did so immediately. The only challenge was to make a choice among the many handsome options. If we were to make any suggestion, it would be to get tracking information.

The. Best. Socks. Once you get them, you'll love them. I've been waiting for over a month for delivery of my most recent order. Shipping was MUCH faster during COVID. I'm disappointed. The socks, however, are wonderful.

No contact yet.

I received the sweater I ordered. It was a size large. When I opened it I was surprised how small it actually is. Looks to be about the size of a kid's medium. No way anyone that normally wears a large would be able to fit in it. Wish they would have made customers aware that the sizes run very very small. Was to be a Christmas gift for someone now I have to waste time and try to return it.

I did finally receive my correct order. The agent said you'd be sending a bag and postage for the order that wasn't correct. Nothing else came to return the wrong items. This has been screwed up from the start. What am I suppose to with the first shipment? VERY frustrated!
Angela Edwards

Disappointed about the order problems but still love the socks !!

Received 1/3 of my order(packing label said sll) Customer service responded they would replace but that was weeks ago. No linger going to be Christmas presents. They refused refund, hoping to get the replacements as it was $94 worth of socks. I like the socks, but what is up? The mailing label said Indiana, not cross seas….

Had to enter my coupon code several times. It kept resetting to a lower coupon code. Glad it went through as I wasn't sure it would. I ordered 2 packs but have received 4 packages. Concerned on the billing but I can't find where anything has gone through. Working with customer service which is pending.

Terrible customer experience. I placed my order on November 26th. I didn't receive my package until December 23th -- I only received a partial order, not my whole order as the invoice stated. And I cannot get a hold of any one in customer support to help me. Over $100 spent for socks and I have nearly nothing to show for it over a month later with zero communication from this company.

I have ordered 2 months ago, still have not seen order. Tried contacting customer service 3 times with no response except and email to rate how their service was. I comment that I didn't receive service and still nothing. Now I am bombarded with emails in my inbox to buy more socks! I unsubscribe and I still receive. What ever you do do not order from this company

I placed an order on 12/13. According to the Shop app it still hasn't even be shipped yet. There is zero communication from them beyond automated emails. I would love to be able to review their product, but I can't seem to get my hands on it, which is all I need to say in my review of their service.

Gave Pacas a try and ordered some socks for Christmas on 12/6. They did not arrive until 12/28. No response from customer service for the two emails I sent. Very vague shipping emails throughout the process. Will go back to Bombas (much better customer service and great socks).

A little challenging to change my order once it was in the cart but finally got it figured out. Ordered twice, my second order arrived before my first which was/is odd. My first time ordering Pacas so I hope their worth the money. I'll let you know!
Jules

I love, love, love, my paca's they are so comfy, soft, and warm. I've never had a better quality sock. I just put in another order! The shipping was fast. The order process was easy, and it wasn't hard to navigate around on the website. The store is great and the have a lot to offer. I'm pretty positive this will be the only sock I wear from now on! I really thought they'd be scratchy, boy was I wrong. So soft. Listen, I could go on for days, but I won't. However, I strongly recommend you invest the money and buy a set of these socks!

First time shopping, everything is easy to find, so far. I couldn't always select men from the top middle menu bar at times - it would take me to the women's section. I'd have to go back to the main page and select men from there. Annoying but not a deal breaker.

Quickly processed, well made, reasonably priced, they do run small. I wear normally a size 8-9 woman's and I had to order a mens size XL. The quality of their products cannot be understated, I am just a cheapskate sometimes.

Trouble with payment selection and processing. I almost didn't figure it out and almost gave up on ordering. I hope I like the socks when I get them. I'm still not sure if my discount "WELCOME20" was included because there was nowhere for me to enter that discount code received by email.

The crew socks I received earlier work fine. I had 2 issues with the performance socks. One, there were loose threads in at least 3 socks. I've done enough knitting to know that it's a bad idea to cut loose threads in knit garments. For what I paid for them, I expect better. The 2nd issue I have is that they ride down when trying to wear them with my walking shoes. I'm highly disappointed in that.

Had a hard time finding a style I might like. When I received them they are beautiful and very soft but, too small and to low topped. I want something between a crew and what I got. If these were a bit higher they would be better.

I got to check out without a clear sense of how to take advantage of the discount offered. I put in info for 30% discount. Where is the discount? When I discovered the code and entered it into the final calculation, I didn't receive the discount. I wrote to Pacas explaining the situation and got an instant reply, which clarified the process and gave me the discount. Very impressive.

Explained above.

Do not order from this company. Missing items from my order. No way to get a hold of someone other than email. Have done that 3 times with no response. Should have looked at reviews from other sites rather than their own. My fault!

This is my second order from the site. Love the designs and quality of the socks. I bought a set for myself, my wife and my mother this time. Everyone is always happy with the gift. Great options and easy to find what I was looking for.

I have bought some of the crew socks on here before.
They really are the most comfortable socks that I have ever worn,
So I am ordering more. So comfortable in fact, that I order some for
My 89 year old mom's Christmas.
I have had nothing but positive experiences purchasing from this sight.
Very high probability that I will order more!

Very fast and efficient. Easy to find what I was looking for. Will shop here again. My only issue was with DHL delivery service but Pacas was on the problem right away and I got my order shortly after.