PartSelect

My 10 year old GE dryer started to squeak like crazy, as well as occasionally the drum would bang around. This progressively got worse over the course of a week, and my wife and I thought it was time for a new dryer. I found partselect.com, watched a couple of videos and checked out their inventory. Using their tutorials, I was able to take my dryer completely apart, diagnose what was needed, and order the exact parts necessary for the fix. I ordered a new drum belt, 4 new slides, new door felt, and a new top bearing. All had install videos along with them, shipped fast and for $250, my dryer runs like brand new. Highly recommend this site for any appliance needs!

I ordered a replacement soap dispenser for my dishwasher. I received the part the next day. It was an exact match to the defective part that I was replacing. They also had a detailed video which clearly demonstrated how to change the part so I was able to make the repair in the predicted time and without any surprises. I would definitely use them again as my first choice.

Part is a front panel for a GE window air conditioner. It came in a GE box but holes don't line up with the controls on my unit. All I really wanted was the filter cover which isn't available separately. They refunded the purchase price but shipping both ways cost 3/4 of the purchase price, so it was a big waste of money and I still don't have a grill.

The part eventually arrived in good condition, the price was the best I could find (cheaper by $10 with a 15% off coupon), and it fixed my refrigerator issue. My problem with this company is the "your part ships today" and "average delivery time for in-stock parts via standard shipping: 1.8 days" claims. Your part does not ship on the day you place the order, they only create a shipping label. Also, 1.8 days is 43 hours and 12 minutes. I placed my order on Tuesday at 3:09pm and the part wasn't received by USPS until Thursday at 12:30pm. That's 44 hours and 21 minutes making it impossible for my part to be delivered in 1.8 days. This is false advertising, inconvenient, and terrible customer service. I was expecting to repair my refrigerator on Thursday, due to false claims, and instead had to wait until Saturday. Doesn't seem like a big deal, but it is when you have hundreds of dollars of food that is going bad. On top of it, I sent an email expressing my concerns and received absolutely no reply. I will not order from this company again and I suggest you look at other companies that don't artificially inflate their abilities so you have a realistic expectation of when you can perform repairs.

Very disappointed to find that all three of the Mandrel Assemblies came without the bolt holes taped. Thankfully I have a tap set and it didn't take much effort or time to tap them myself.

Part breakdown was accurate and easy to use finding the part that I needed. Ordering was easy. The correct part arrived on schedule.

I have an automatic ship order for new refrigerator water filters through PartSelect. The parts always arrive on time; every time my refrigerator starts asking for a new water filter, I can be sure an email from PartSelect about the new filter shipping won't be far behind.

The part was just what I needed to fix my dishwasher, and even better, the tutorial video was perfect so I could complete the repair. Grateful that the video was there and succinctly guided me through the repair.

The part was promptly delivered at a reasonable cost. Also included was an instruction video for installation which was very helpful.

Been trying to do a return for over a month but all it is telling me is processing and not able to get someone on the phone to get it returned. The customer service is the worst Order Number ******* and ******* They have $134.72 And I Have parts I'm not able to use. So make sure you really need the part because you will never get any help after they have your money.

I purchased a dryer maintenance kit for my whirlpool dryer. The kit came with all the parts needed to freshen up my 3yr old machine which only needed a belt. I figured if I was going to have it apart might as well get any wear items taken care of while at it. Very simple repair even had a link for an instructional video to ease the repair. I actually let my 13yr old son make the repair, with my supervision. Parts came in a timely manner and well packaged. I would highly recommend this site for anyone looking for replacement parts. I will remember them for any future repairs that come my way.

The Part Select website was easy to use. It helped me find my oven model number and with it find the correct part to replace my burned out heating element. I ordered the part. It was shipped quickly. It was the correct element. I replaced the element, and my 21 year old oven is working like new.

I dealt with two other companies to just get a replacement knob for our range. Sears twice and GRP once. Just go straight to this company and get it right the first time.

Ordered an oven light gasket for an older GE stove through partselect.com. The item came within a few days and was a perfect match for my oven and competitively priced. Packaging was good, would recommend and consider for future purchases.

I get nervous ordering parts online because so many sites have cheap knockoffs. I ordered an ice maker for my Kenmore/LG fridge and it was perfect! I assume it was OEM bc it was an exact replacement. I never got an order confirmation email but I did get a shipping email. Would 100% order from them again.

I was trying to repair an old GE microwave oven. PartSelect web site has a complete disassembly drawing, by which I got to order a magnetron, and after I replaced the magnetron, the GE microwave oven became working.

While their part selector was useful and surprisingly effective, given how many products they support, their customer service has been awful. Order placed before shipping cutoff, five days later, three business days, we still don't have our fridge parts. I see they shipped from a nearby city, that they have for some reason been diverted 800 miles away, and I call. Get through their lousy automatic customer service system, speak with Nichole and then confirm with Brittany: PartSelect won't replicate the order for me to pick up myself, even though it shipped from an hour's drive away. They won't re-ship because the tracking has updated, even though it seems to be moving to a different city entirely.

I'm very unhappy with their customer service, and regret using them.

I appreciate the vast inventory for appliance parts. I wasn't too surprised that the price for parts seemed a bit higher than sites like Amazon, but for the assurance of the correct fit, it seemed worth it. We set up an auto ship for a water filter for our refrigerator. We were quite surprised when the item more than doubled in price from the previous shipment without any notice.

Could've had my part in 3 days to home depot but chose this website. No one knows where my part is. Same day shipping and like 10 days later and no part.

The website is not to user friendly and the description of the product is pretty much a poor quality picture. The checkout is a joke because of the fact that it is pay pal oriented and not everyone has an account or wants to use it. The options for another payment method is nonexistent. Then on to the shipping (FedEx) was so crazy that they had to ship it to the same location twice and then kept saying it would arrive at post office for pickup but never did. Then it finally arrived at my door ten days later. The reason why we ordered is to get the parts in a timely manner but that was not the case. Hopefully you will look at this and make sure that it doesn't happen to all your customers.

I purchased a pump for my LG washer ( order ******* Jan 2022) and it failed in slightly less than a year. I ordered a replacement (order ******* Jan 2023) and once again the washer was working. I emailed multiple times requesting an RA to return the defective pump and never received any type of response at all. The parts seem to be of good quality and the shipping was quick, just don't expect any sort of warranty.

Part fit fine, as I would expect. Shipping was entirely too long. Took 10 days from order to receive. Anyone who needs your appliance up and running quickly, this is not the place to order, I would recommend a different supplier..

Paid extra for expedited shipping which made no difference since they didn't even ship my "in stock" part for more than 2 weeks after the order was placed and my credit card was immediately charged. Tried calling the company to discuss and the automated line gave me the option to press 0 to speak to someone live - only to hear the recorded message that option 0 was not recognized. The only reason I didn't rate a 1 star is that I did eventually get my part 3 weeks after ordering and the price for the part was much less than other sites.