PartSelect

The broiler element failed on my very old wall oven, possibly even original to the house and I feared that a huge replacement expense was looming. PartSelect to the rescue--replacements for both broiler and oven elements were available, shipped immediately, price was much lower than another online site. The elements are installed and functioning perfectly now, proving that repair is possible for older appliances.

Moved into a new home recently and the prior owner had either removed or damaged the kick plate grill on our Whirlpool dishwasher. Having all the wires exposed like that didn't seem like a good idea. Plus it looked bad. Figured out what part I needed online and saw that PartSelect carried it in stock. Called to order and this is when I realized how thorough they were. The customer service rep asked what I was looking for and before I could give her the part number, she wanted to be sure that it was the correct part for our model #. After providing the model number I gave her the part I was looking for and she confirmed that it was the correct part. Even asked me if I needed the screws that attach the plate to the dishwasher. Love that when it arrived, it fit and installed in 30 secs and I didn't need to mess around with returns or exchanges. Would use them again in a heartbeat.

Sir is easy to find the correct part and the "how to" videos are perfect. Shipping has exceeded expectations. Customer service has helped me determine the correct part with a simple diagnosis on the phone. I've saved time and money on several appliances over several years. Highly recommend.

I purchased some replacement height adjustment mounts and rollers for my dishwasher. They were better quality than the originals as they were made of metal compared to cheap plastic. The instructional videos made assembling a breeze. The next time I have an appliance malfunction or break I will definitely be giving my business to partselect.

We were looking for a replacement halogen bulb for our GE wall oven. I found the part on partselect.com and called to ensure this was the correct item. The helpful rep asked me for the model # and then confirmed that it will fit. The part arrived a week later and installation was a breeze. I would order future appliance replacement parts from them. Sure beats driving around retail stores trying to find the bulb.

I ordered two replacement knobs for a whirlpool glass top range. Finding the right part was a breeze, while expensive, the product shipped the next day, received 2 days after the order (less than 48 hours). Both replacement knobs were marked identically, but one of them was reversed. Made a call to their customer service number, and in fewer than 15 minutes, the credit was issued for the defective part, a replacement part had been re-ordered, and shipped almost immediately. The best customer service experience I've had in years.

Light went out in fridge. The obvious, the bulb, was not the issue. Went on YouTube and watched a very informative video. He advised that if you enter the model number into the PartSelect website, you could look for your issue, see how frequent that issue occurs (so you could plan what to check first) and then the correct part comes up. No searching trying to figure out the correct one for your appliance. LOVE THE EASE. The only downside for me was I thought the shipping of 8.00 was a little high and then how long it took to receive the part. Could barely see in the fridge without inside light. But, back on the upside, they then suggest a video for you to view showing you how to install said part. The whole support experience was helpful since, I admit, I had no idea the little triangle in the fridge that triggers the light turning off popped out and had an electrical attachment that can fail. Because of ease I would still use the company again.

Thir is the company I've learned to go to first for appliance parts. They always have exact replacement parts in stock. And at a reasonable price. Knobs always need to be exact. The phone representative was patient with me, fully knowledgeable about what I needed and Professional. Shipping was quick and parts fit perfectly. Thank you PartSelect.

Our order for Dishwasher parts arrived very quickly. The parts were exact, and we were able to install them in 15 minutes. This is our second time ordering parts from PartSelect. Greatest repair we've done yet!

PartSelect identified the part I needed exactly - water pump for dishwasher. The video on my order confirmation page was very helpful, although the old guy made it look a bit easier than it was, he also gave suggestions that were very helpful. Part arrived in good timing.

I was able to purchase my item online without any flaws. The product was confirmed and in my post box within one week. I didn't mine not speaking with an associate. I would give five stars if l had been able to speak with a live representative

I ordered 4 drip pans for burners and was able to find them easily on this website. They shipped in reasonable time and parts were protected with good shipping materials.

Parts arrived before promised date and as advertised. Part was installed but did not fully resolve the "no heat" problem. Requiring another part - approx $300 and the dryer being 20 years old, a decision was made to purchase a brand new GE Dryer.

I am very pleased with the service of this company, and ordered many different parts. Customer service is very good and kind. Delivery seems prompt.
However, the quality of the parts themselves (Whirlpool Duet washer Baffles) needed to be ordered over and over because they continue to break after 1-2 loads of laundry ( light laundry). Whirlpool manufacturing seems to be a broken. These partS are ridiculously easy to install. They install just fine with a confirmation "click". But they broke off ( 2 separate orders and two installations) within 1-2 wash loads. What gives? I'm terribly disappointed.

Part Select is my favorite source for repair parts for my appliances. The search engine on the site is effective and I have never had an issue finding the correct part. Given that refrigerators are less durable these days, I have had to order parts more than once. The last part was for a drawer support shelf in our 2-year-old unit. The items have always fit properly according to the part numbers. The shipping is fast and I usually receive my order within a week.

Recently had to replace a refrigerator door retaining piece. Of course its an older appliance, isn't it always! So simply searching by model number, PartSelect found exactly what I needed, had it in stock, and had it coming to me the next day. Thanks to PartSelect I was go-to-go!

Recently purchased a heater/ circulating pump for my dishwasher. Due to my picking the wrong model number, the pump was not quite right. The customer service technician helped me select the right part, ordered it on the phone, and forwarded me to the return desk. My wrong part was returned by UPS and refunded to my credit card. They furnish OEM parts which are better quality than after market parts (bad experience with these parts in the past). Overall, service is superior. I will use this company for my future parts needs.

I received a control knob for me GE dryer listed as the replacement in short time. The knob fit but the pointer was not in the right direction to orient to the panel. So, I ended up drawing my own arrow with a magic marker... close enough for rock and roll! Apparently this is a universal part replacement But it doesn't necessarily line up.

I have never experienced any customer service worse than PartSelect. I received the shipment one week later as scheduled, and when it arrived the box was heavily damaged and the product broken into pieces. I sent three (3) emails, two of them with several photos from the box and the broken product attached. I received one answer from them telling me to send photos. I sent the photos again and told them I needed a replacement for the broken part. I haven't heard back since then. I also tried to call them, but an automated answering machine is saying that they don't have phone service anymore.

Purchased a dishwasher gasket that I needed to install for a client, it never arrived then I got an email saying it has been refunded. Reached out via phone and the automated line tells you to either use the self serve or $#*! off because there's no one to help you. Replied to the customer service email and got a response saying it'll be a while.

Our stove had one burner that just didn't sit level. We tried several different drip pans that were supposed to be compatible with our model of stove. Alas, none had the correct burner holes. PartSelect got it right!

They have the parts for my GE clothes dryer, plus installing videos less then 30 mins running great. Stores around don't have the parts and repair companies say 15 year old machines can't get parts. Great fast delivery.

I try to do most repairs on my appliances myself and I always use PartSelect whenever they have the parts I need. I have never been disappointed in the quality of the parts they offer or in their service. My latest project was replacing the crumbling plastic wheel assembly on a Whirlpool dishwasher with the new stainless steel upgrade. It was an easy job and the PartSelect video made it fool proof.