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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Talked to a gentleman that was confident and knowledgeable at what was needed to be done. Was quick and very efficient.
It is also good. I use the card and i suggest to my friend to use payoneer card and service. I am satisfy the care.
I wanted to change my shipping address. I had a problem with my email address. That's why i called for 3 times and asked too many things:)
Highly recommended
The service provided by payoneer rep was awesome and understandable! I would definitely stick with their payment system. I wish I could have the option to get the tailor-made design of payoneer mastercard.
Was quick and helpful. For a long distance and international service it was exceptionally good. Would recommend anyone.
Payout for guests booking was 6000 THB short. Sebastion guided us through the correct procedures to check what the problem is and he listened carefully
Payoneer is offering best service as compare to others.
I am using payoneer for almost 4 Years. They secure my money, and update me if any issue comes.
Representative are very polite and guide you properly.
Hi Payoneer
Your services is brilliant but Please take an action about late approval of account and without waning blocking of account. Thanks
I call Payoneer customer service, and a representative was assist me nice and politely. Thank you for assisting me
The representative was very knowledgeable and patient to hear my problem and he did the best within his power to take care of me
Card not received for renewal. Trouble signing in to site even after changing passwords. Trouble understanding rep while calling to resolve
Card not received after order of replacement card. Charge of 40 dollars to expiated third card reduced to 20 dollars. Unable to obtain money due to above problems. Long wait for expatiated card.
They help and undrstan what i want form frist time all problem are gone, also the no long waiting on call, fast response
Thanks all
The service was excellent and settled all my concerns, I was much disturbed for a day or two trying to forward my documents and by just making a call and all my issued was settled in the most shortest order
So far my experiences with Payoneer have always been excellent & very professional. Competent staff & great service 100% of the time! Always above my expectations (which are very high!).
I have called the agent to report a stolen or lost card, the agent was so kind and guide me thru the procedure despite that I was a little bit lost
That's really good service. I like that.
The agent is very friendly and good person. I'm really like this type communication.
Thanks.
I suspected a hacking attempt because I coudn't get access to my account and even the reset through email didn't work. I sent them a message and instantly got a reply that asks me to call them in order to secure my account immediately. I called them and the service was just fast, efficient wiht a friendly welcoming.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members