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Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
443
value
393
shipping
266
returns
258
quality
381
This company responds to reviews on average within 6 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
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Nigeria
1 review
0 helpful votes
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Excellent
May 24, 2018

Great service all through, I am very pleased with all they have been doing, I will keep using Payoneer as long as they exist

Date of experience: May 21, 2018
DO
1 review
0 helpful votes
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I'm feeling dissatisfied with this company
July 1, 2021

Payoneer Take long time to resolve an issue and that is not fair and also send cards from Europe and That is really unacceptable

Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2021
Payoneer T. — Payoneer Rep
over a year old

Dear ramon,

We apologize for the delay with response. We are really sorry to hear that you had to wait for your matter to be resolved.

In most situation, our support representatives are able to assist customers immediately and solve problems on the go. However, some of the cases demand coordinated efforts of different departments or time-consuming investigations. Handling time for such cases may be extended.

Our ultimate goal is to provide you with the highest quality customer service. We are doing our best to optimize the procedures and reduce handling time even for most complex issues.

We are constantly working to improve our customer service. Thank you for your feedback that helps us grow!

Best,
Anna from the Payoneer team

BA
1 review
2 helpful votes
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Great company and lovely service
December 8, 2018

I have been using the services from Payoneer for around a year and I have to say that I have had great overall experience.

Date of experience: December 5, 2018
Italy
1 review
0 helpful votes
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Very helpful
December 7, 2018

I forgot my PIN for the Payoneer Prepaid card and I contacted the telephone number provided. The service was very quick, helpful and professional.

Date of experience: December 4, 2018
Thailand
1 review
0 helpful votes
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Debt Card Happen
July 11, 2019

It's one month that i opened Payoneer account bank, but can't i still cannot get my cash, If i will not get my money i need to change Bank.

Date of experience: July 10, 2019
Morocco
1 review
0 helpful votes
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Good bank
It makes our business going better
And makes also our money saved
Thank you for all you offering

Date of experience: February 6, 2019
Jamaica
1 review
0 helpful votes
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Verifaciation
March 3, 2021

One thing I can say about Payoneer is that they are always available to help customers, so I would say they are efficient.

Date of experience: December 30, 2020
VE
1 review
0 helpful votes
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My experience with Payoneer is excellent always quick and secure, when I do a payment or I receive a payment is always in the time that is expected.

Date of experience: May 18, 2018
Philippines
1 review
0 helpful votes
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Improve their system
November 10, 2019

Its been almost 24hrs and my euro account that i transferred to my local bank accoun in Philippines is not able to transfer. How is that happen?

Date of experience: November 7, 2019
Philippines
1 review
0 helpful votes
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Good
July 10, 2020

Good customer service, but long time waiting before to connect into the vacant Customer Service Representative

Date of experience: July 10, 2020
Bangladesh
1 review
0 helpful votes
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Great
June 9, 2018

Nice I am really Happy with Payoneer, I recommened Payoneer. It's really nice. I like to request Everyone to get paid via Payoneer

Date of experience: June 6, 2018
India
1 review
0 helpful votes
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Awesome service
October 20, 2018

I love Payoneer company i hope it's grow fastly my all friends like it. It's brovide us excellent service

Date of experience: October 16, 2018
Tunisia
1 review
0 helpful votes
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Payonner
June 2, 2018

Thanks for all payonner i had the best experience with such company thanks. Sayebna aad offf 100 char

Date of experience: May 30, 2018
Uruguay
1 review
0 helpful votes
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Great!
April 29, 2021

Great service! Amazing!
I am very happy whith Payoneer and i would like to recomend it 100%!
Best service!

Date of experience: April 29, 2021
India
1 review
0 helpful votes
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Approved
May 5, 2021

Hope my account is aproved as soon as possible but service is Good they talk nicley nd i understand...

Date of experience: September 19, 2018
China
1 review
0 helpful votes
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Perfect
May 24, 2024

Perfect service,i got problem solved. Thanks………………

Date of experience: May 14, 2024
Serbia
1 review
0 helpful votes
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Customer service
May 24, 2024

It was quite and customer service helped me resolve my problems

Date of experience: May 14, 2024
India
1 review
0 helpful votes
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Excellent
December 27, 2018

Thanks for supporting

Am really happy with your service

Also I use this service in feature as need as possible with your good service

Date of experience: December 24, 2018
Romania
1 review
0 helpful votes
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I am very satisfied
May 29, 2018

I am satisfied about Payoneer services and I was given help by the time I lost my card and the operator was very prompt

Date of experience: May 27, 2018
DO
1 review
0 helpful votes
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Very good service and options for free lancers
February 17, 2019

Very good service and options for free lancers, I recomended for the easy why to recive the payment you work so hard for.

Date of experience: February 14, 2019