business logo of Payoneer

Payoneer

Overview

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
447
value
397
shipping
269
returns
261
quality
384
This company responds to reviews on average within 2 days

Instant Feedback

1 review
+230
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
Morocco
1 review
0 helpful votes
Follow Ahmed H.
Unfollow Ahmed H.
Send Message
Share Review
Report Review

Excellent
September 6, 2018

Excellent service, and very polite sttaf, thank you Joyce for your excellent service and for being so kind

Date of experience: September 3, 2018
Rhode Island
1 review
0 helpful votes
Follow celal y.
Unfollow celal y.
Send Message
Share Review
Report Review

Really good
August 30, 2018

Thanks for helping and easy contact, and so easy set up I am so happy for choose payooner, I will advise everyone for payooner

Date of experience: August 28, 2018
Bangladesh
1 review
0 helpful votes
Follow Miraz H.
Unfollow Miraz H.
Send Message
Share Review
Report Review

Nice
June 25, 2018

Payooner is very good payment service. I like it to use it.
So I am very happy to use it.

I also recommend people to use it...

Date of experience: June 22, 2018
New York
1 review
0 helpful votes
Follow Phull M.
Unfollow Phull M.
Send Message
Share Review
Report Review

Late delivary
March 3, 2020

Its charge so high and so let delivary. Its the best method to withdraw anywhere but its charge so high other was best

Date of experience: February 28, 2020
Pakistan
1 review
0 helpful votes
Follow Salman X.
Unfollow Salman X.
Send Message
Share Review
Report Review

Snakvideo
July 12, 2021

I am snack video hoster and do hosting in the snack video and earn money.
I have mobile shop and repair mobiles.
I do video editing on snack video.

Date of experience: July 12, 2021
Bangladesh
1 review
0 helpful votes
Follow Pritiraj P.
Unfollow Pritiraj P.
Send Message
Share Review
Report Review

Best payment site ever forever
March 15, 2021

I feel so good to use payoneer. Their service are awesome. Their customers service employees aro so good.

Date of experience: March 15, 2021
Israel
1 review
0 helpful votes
Follow Einav B.
Unfollow Einav B.
Send Message
Share Review
Report Review

Good Service
December 23, 2018

They are helpful and fully understand.
They helped me with the bank account.
They are kindly, helpful and help me alot

Date of experience: December 20, 2018
India
1 review
0 helpful votes
Follow Tanu D.
Unfollow Tanu D.
Send Message
Share Review
Report Review

I want to change my payoneer account
December 12, 2019

I want to change my account because I will fill my account and I am under 18 so... Plz change my account and I will use my father account

Date of experience: December 9, 2019
Egypt
1 review
0 helpful votes
Follow Belal T.
Unfollow Belal T.
Send Message
Share Review
Report Review

It's good
January 19, 2019

The support I got was really helpful but the response was too late whatever I really appreciat your response

Date of experience: January 17, 2019
Nicaragua
1 review
0 helpful votes
Follow Wilbert V.
Unfollow Wilbert V.
Send Message
Share Review
Report Review

Great service
September 20, 2018

I had never had a problem with payoneer and I hope I never do. It is a very convinient service and customer service is great.

Date of experience: September 17, 2018
Bangladesh
1 review
0 helpful votes
Follow Shahidul I.
Unfollow Shahidul I.
Send Message
Share Review
Report Review

Thanks
August 29, 2018

Hi, I am Md Shahidul islam. Payoneer service is best for online payment service.
Thanks for payoneer
Md Shahidul islam

Date of experience: August 27, 2018
India
1 review
0 helpful votes
Follow Manish B.
Unfollow Manish B.
Send Message
Share Review
Report Review

Payment hold issue
July 21, 2021

My USD amount is disabled. Custmer care agent resolve my issue efficiently. Thank you. Manish Jain. India

Date of experience: July 21, 2021
Philippines
1 review
0 helpful votes
Follow Kenneth Y.
Unfollow Kenneth Y.
Send Message
Share Review
Report Review

Excellent
June 2, 2021

I have a request because of my mistaken of my incorrect spelling of my name because my spelling of my name is KENNETH not kenineth I just one to correct of my mistaken thankyou

Date of experience: June 2, 2021
Philippines
1 review
0 helpful votes
Follow Ryan Jay O.
Unfollow Ryan Jay O.
Send Message
Share Review
Report Review

Excellent
August 1, 2021

Payoneer is very helpful aside from the connection is very good the customer service is very welcoming. Stay safe godbless

Date of experience: August 1, 2021
North Macedonia
1 review
0 helpful votes
Follow Jovce S.
Unfollow Jovce S.
Send Message
Share Review
Report Review

Very satisfied
June 27, 2018

I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce

Date of experience: June 25, 2018
California
1 review
0 helpful votes
Follow Drew O.
Unfollow Drew O.
Send Message
Share Review
Report Review

Fees?
February 16, 2019

Hard to understand to to sound of foreign language! The lady wasd very polite but hard to understand!

Date of experience: February 12, 2019
Tennessee
2 reviews
1 helpful vote
Follow Cristy X.
Unfollow Cristy X.
Send Message
Share Review
Report Review

Very helpful
February 11, 2019

I found them very helpful. Curtious and a short wait time. Over all a good experience. Would reccomend to other friends and family, antime

Date of experience: February 7, 2019
Pakistan
1 review
0 helpful votes
Follow Samar D.
Unfollow Samar D.
Send Message
Share Review
Report Review

I love Payonner card
June 7, 2018

Payoneer is one acount that can help me every time when i have payonner card in my pocket i didnt felt alone my self

Date of experience: June 5, 2018
Jordan
1 review
0 helpful votes
Follow Mohammed Y.
Unfollow Mohammed Y.
Send Message
Share Review
Report Review

I like Payoneer
September 13, 2018

Payooneer is very good bank and solve many proplems for us. exlant service and support department i advice all people to use this bank

Date of experience: September 11, 2018
Pakistan
1 review
0 helpful votes
Follow imran J.
Unfollow imran J.
Send Message
Share Review
Report Review

Thanks payoneer customer care
October 5, 2020

Thanks payoneer customer care service customer care service was excellent thanks alot for solved my problem

Date of experience: October 5, 2020