The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Thanks for helping and easy contact, and so easy set up I am so happy for choose payooner, I will advise everyone for payooner
Its charge so high and so let delivary. Its the best method to withdraw anywhere but its charge so high other was best
I am snack video hoster and do hosting in the snack video and earn money.
I have mobile shop and repair mobiles.
I do video editing on snack video.
I feel so good to use payoneer. Their service are awesome. Their customers service employees aro so good.
They are helpful and fully understand.
They helped me with the bank account.
They are kindly, helpful and help me alot
I want to change my account because I will fill my account and I am under 18 so... Plz change my account and I will use my father account
I had never had a problem with payoneer and I hope I never do. It is a very convinient service and customer service is great.
Hi, I am Md Shahidul islam. Payoneer service is best for online payment service.
Thanks for payoneer
Md Shahidul islam
My USD amount is disabled. Custmer care agent resolve my issue efficiently. Thank you. Manish Jain. India
I have a request because of my mistaken of my incorrect spelling of my name because my spelling of my name is KENNETH not kenineth I just one to correct of my mistaken thankyou
Payoneer is very helpful aside from the connection is very good the customer service is very welcoming. Stay safe godbless
I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce
I found them very helpful. Curtious and a short wait time. Over all a good experience. Would reccomend to other friends and family, antime
Payoneer is one acount that can help me every time when i have payonner card in my pocket i didnt felt alone my self
Payooneer is very good bank and solve many proplems for us. exlant service and support department i advice all people to use this bank
Thanks payoneer customer care service customer care service was excellent thanks alot for solved my problem
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.