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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Its was a good experience to talk with a service payonner he said he will help and i hope he will do it as soon he can, thank you
Highly recommended. The personel was very professional. Made the call pleasant andungu comprehendable
I have a great experience with Payoneer. I would recommended to all of my colleagues. All services are good. If you ever have any problem with your account, card, transfer, payments, funds, or similar I recommend you to contact Payoneer by call service and problem would be solved as soon as possible.
Payoneer costumer care service was truly helpful, they did listen to my problem and they offered help that full filled my needs and expectation, such a flawless great experience. Thanks
A great experience with customer support, professional in solving problems and quick response times as well.
Customer rep is polite and straightforward, no fuss no hassle, after the account verification he immediately went ahead and resolved my issue.
I hope you can reply faster! Resolve faster! 2 days waiting your reply is not really satisfying. Also, please provide more Indonesian administration.
Highly recommended. I have just started using it and very pleased with the customer service. Efficient in answering.
The overall process is great the only issue I have is if there's repeat customers that are purchasing or paying the invoice that's been sent out the process of that should not take that long the repeat customers there's no fragile activities and some that they have to work on now if there's a customer that's new for payment request or things of that nature then of course it should go through the process and you know take its time and take its course to prevent any unlawful activities but after that if it's a repeat customer it should be a lot faster
I am very please with Payoneer and I would recommend this service to everyone. Continue to provide this service to all that seek.
I requested assistance with login and resetting password. The person that helped me was very polite and knowledgeable of the steps that needed to be taken. The effort was very successful.
I had an ATM question. My call was answered within a few minutes. Matthew was friendly and professional, answering my question immediately. The entire process took less than 5 minutes!
He was kind and patient. All customer care reps should be this accommodating. Would surely recommend someone to use. And I won't hesitate to use them when in need of help.
I PROBABLY meet with Jhon... He is very good servoce man, nicely make me understand to my problem solution... Thank him alot
Patient, polite, kind, and very professional. Payoneer has always resolved my issues, and concerns, quickly, and with kindness.
I do like to thank the immediat and polite support thank you payonner and please keep the good service you give
Hi,
I just using it & it's working very nice. Phone support is supper. Hope I will be able to take your service from long time.
Best regards!
Belal
I called customer support to have more informations related to the global payment service and how to proceed it. And, I am very satisfied that they were able to provide all information and proceed my request faster while a took the call.
This is a great customer service. I highly recommend to use this service
Payoneer is truly a pioneer in regards to the global payments industry. Fast, reliable with a helpful staff, the service provided by Payoneer is still unmatched by other similar internet banking platforms and I intend on benefiting from Payoneer services for decades to come. Keep up the good work^^
The agent was efficient in communicating the different products that Payoneer offered and was able to solve my problem in question.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members