Overview
Payoneer has a rating of 4.5 stars from 9,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
I am impressed with the service delivery and quick responses.
My issue was well addressed. Payoneer has a professional team.
Thanks!
It was really great, customer support always willing to help, and appreciate your concern
Excellent experience the customer service representative was great
My payoneer account is still showing under review.
Thank You
Excellent, good knowledge by the customer support and she helped me to reorder my card
It was amazing experience they listen to my issue patiently
Very good support, Hope my work done quickly. Everything ok.
Very much satisfied with services and customer support
When it comes to on going payments and marketplace merchant. They are the best!
Thankyou for your help to solve my issue. And i have been using this feature in future.
Good I m very much happy with the support but my pending payment is still on hold
Everything went well. She guided me in a very professional manner.
I have been waiting for so long to receive my payment
Dear Tshepo,
Thank you very much for reaching out regarding this. We regret to hear that you payment took time to be loaded.
Please be advised that your payment was pending for several days due to your account verification. Once the documents that you provided were approved, the payment got loaded.
Payoneer works in strict accordance with international financial business regulations. Reviewing our customers' accounts is essential for us to legally operate on the market. We hope for our customers' kind understanding in this regard. And of course we are doing our best to shorten wait times, as we strive to provide all of our customers with the top quality customer service.
We are constantly working to improve and truly appreciate your feedback. Thank you for helping us grow!
Best,
Anna from the Payoneer team
Customer care was so polite to me, and resolved my problem
Nice, user friendly, you guys are the best I ever had
Todo excelente sin problemas y con un servicio de soporte rapido y sin problemas
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Narendra,
Thank you for taking the time to share your review, we genuinely appreciate that. It will help us improve our service, since we take our customers' satisfaction seriously.
We understand that you are unhappy with our verification process. We are deeply sorry to hear it. Please note that Payoneer is a strictly regulated entity that operates in compliance with international financial business regulations. Reviewing our customers' accounts is essential to prevent any type of illegal activity on the platform, it is required by law and is done for your safety.
We understand that sometimes in can be challenging to provide the requested documents but there's not much space for adjustments. We genuinely appreciate our customers’ understanding in this regard.
Thank you for choosing Payoneer! We are ready to do our best to provide you with excellent customer service. Please accept our apologies for the inconveniences that you've encountered.
Stay safe!
Best,
Anna from the Payoneer team