paysafecard

This is a said company that no reply back too any soort off contact. I don't understand its unbelievable. I have send 11 emails and have one response, so I replied that email thinking now I have contact everything gonna be alright but nothing is true by thinking off that. No More further contacting from the paysafecard team it's really said how they treat they customers. I'll never get treated this Way before and I hope I'll never will again

They closed my account with after several years without giving a reason (for internal reasons). I found a bug in their system and reported it directly to the customer service team. I made a full explanation and showed where the error was. They asked for the personal information: address in details, my all private data with my parent names, they asked for bank page screenshot, bank statement and ID card, I sent them all, after that they close my account with permban without possibility to create a new one. I have completely nothing to hide. I've done for other companies similar things and have never encountered a similar behaviour. I reported it to the European institutions.

Shady company: got a paysafecard as a gift. I didn't know about a monthly maintenance fee until i tried to deposit and i was 3€ short of the minimum deposit amount.
Now i can only deposit 20€ instead of the original 25€ which leads to me losing 2€ more.
They should really write about that maintenance fee somewhere on the card/receipt, it's only visible on their website.

They told me rates in the beginning but charged higher processing fees at the end of the month. They don't take out fees per transaction but a lump sum at the beginning of the next month. Dropped them after 1 month but still got changed for 2 months.
Returned all equipment on 6/7/2023 and I have proof from UPS that it was delivered on 6/12/2023 at 9:24 am.
10/24/2023, Paysafe did an ACH from my bank account for $599 for a $49 device. Said they have an addendum that allows that to do that. Gave me a run around about this whole situation. Spent 2 1/2 hours changing bank accounts, changing deposits and withdraw accounts.
Claiming that they are sending me a full refund.

The company completely ignores customers, disinterest despite many messages sent. The company ensures that the verification takes several minutes. And it already takes several days. I cannot use my own money. They don't reply to emails.

A way to pay online so your info isn't available if the site gets hacked. Sounds great, right?

But this isn't that. I looked up the outlet locations closest to me and went to all FOUR of them. They were all legitimate addresses and even the names on the site's locator matched the business names. NONE of the businesses had ever heard of paysafecard. None.

They don't have anyone in customer service? There is no chat, the response emails are all automatic. There is no phone. I have spent 5 days trying to resolve a difficulty that they are not able to resolve so that my identity is recognized (which is clearly because there is no human on the other side reading the documentation). The service is lousy. I do not recommend that anyone have a service with which you have no means of communication.

Paysafecard is available in my country so i bought one for 25euros so i can buy something online as their site says thats it supported anywhere. Now i can't buy anything anywhere, i just ended up with a receipt that i bought it for 25euros.
None of stores they recommended would accept my 16-digit code.

0/5 ratings if I could.
I almost never write bad reviews, but this bad review goes to the lucky Paysafecard. I am writing this with a sane mind after a few weeks of giving them a chance to make it right. (which they have agreed to send the money to my bank account but never follow through).

I have an account with them to use for Skrill. I have deposited an amount of $1000 to Paysafecard, however since Skrill can receive only $400, it makes sense to receive the $600 back. Later that month, the amount of $200 got hacked and then the other $400 was never returned. They locked me out of my profile and has 0 follow ups since 15th June.

Is Paysafecard a scam?
As of this moment these are the stat:
11 days since our exchanged emails (asking nonsense back to zero) on 22/06.
18 days since my initial instructions which they have disregarded and no further follow ups on money transfers 15/6 - 16/6.
38 days since my initial report about the incident on 25/5.

Parent company: Paysafe.
CEO: Udo Muller
Based in: Vienna Austria, Am Europlatz 2 1120

Requested a refund, due to other circumstances. Needless to say, they took the money from the paysafe account, and never refunded. Had to report to the Canadian fraud, and low and behold paysafe was listed on the site.