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PDFfiller

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Overview

PDFfiller has a rating of 3.7 stars from 5,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business, and good experience. PDFfiller ranks 1st among Business Documents sites.

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 72.2%
Positive
13
Neutral
0
Negative
5
10
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How would you rate PDFfiller?
Top Positive Review

“Folder sharing links”

Rayon E.
8/6/24

The folder sharing link is great. The folder can be shared in the email as well, once persons are invited but i hope that persons who are not invited can still access my folder in their email too, in the future via a link through email and social media apps

Top Critical Review

“Scam "free trial" can't cancel, will continue to charge your CC”

Ray S.
9/18/24

I am not subscribed for anything other than the free plan. No way to cancel anything that I'm not subscribed to, but they keep billing my Credit card $144/month. Even after canceling the card, they are still able to keep charging me anyway? Subscribe if you think they are worth it, but FORGET ABOUT FREE. I do not have proof as my bank already flagged it as a fraudulent charge.

Reviews (5,069)

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pdf filler (941)
Thumbnail of user rays322
2 reviews
0 helpful votes
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September 18th, 2024

I am not subscribed for anything other than the free plan. No way to cancel anything that I'm not subscribed to, but they keep billing my Credit card $144/month. Even after canceling the card, they are still able to keep charging me anyway? Subscribe if you think they are worth it, but FORGET ABOUT FREE. I do not have proof as my bank already flagged it as a fraudulent charge.

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Thumbnail of user darynap
Rina P. – PDFfiller Rep

Ray hi!
We do not actually have a free plan, and never had. And $144 is our annual plan, not monthly.
If you see charge attempts on your side, that means that your subscription is still active on our end. Please email us (support@pdffiller.com), so that we could find you in our system and make sure the subscription is fully canceled and there are no further charge attempts. Thank you.

Thumbnail of user rayone
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The folder sharing link is great. The folder can be shared in the email as well, once persons are invited but i hope that persons who are not invited can still access my folder in their email too, in the future via a link through email and social media apps

Thumbnail of user johnw8793
1 review
1 helpful vote
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October 13th, 2024
Verified purchase

Was using Adobe for years until they upgraded their app so I could not save any of my projects. This app allow me to save my apps.

Thumbnail of user rogerb2300
1 review
1 helpful vote
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October 24th, 2024
Verified purchase

Very smooth and works very well. I actually prefer it to adobe.

Thumbnail of user fokisisherlynyalungus
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

My experience is good,I managed to fill my pdf documents fast

Thumbnail of user philippeb93
1 review
1 helpful vote
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September 11th, 2024
Verified purchase

I had to fill a pdf form that kept on crashing when using even Adobe. Pdffiller solved my problem!

Thumbnail of user jaimec424
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

So far, very pleased with PDFiller. All is running as expected and can get my forms completed quickly and accurately.

Thumbnail of user db1071
2 reviews
0 helpful votes
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April 5th, 2024

After you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.

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Thumbnail of user darynap
Rina P. – PDFfiller Rep

Dear DB, we've actually read and replied to your review (with the same text) on another site but you never got back to us, unfortunately.
We do not have any part of the unsubscribe workflow reported as broken, just double-checked again. And our Support ALWAYS unsubscribes and refunds, no questions asked.
Please email support@pdffiller.com and we'll have that settled.
Thank you!

Thumbnail of user ab1164
1 review
1 helpful vote
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February 8th, 2024

Signing a PDF is something basic available through free software. This site makes it out to support that and waste your time, only to demand the subscription price of a premium service just to download that signed document.

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Thumbnail of user darynap
Rina P. – PDFfiller Rep

Hello there!
First of, regular signing in a free software is not legally binding, just in case. For an important document (like a contract, invoice, insurance or medical forms, etc.) you would need a legally binding solution (which makes your signature valid), and all of those have paid plans (the price may vary across the market though). Apart from the subscription, the standard protocol for this would also involve account creation which indirectly proves your identity (who is signing a document).
Secondly, please note that in pdfFiller specifically, there is a difference between account creation and paid subscription. If you a first-timer on our site, you can register an account (which is totally free, by the way) and then, our 30-day free trial period will start automatically.
In other words, you can register an account, use the free trial on the documents you need -- and then decide whether you need a paid plan with us or not. You can surely cancel and unsubscribe while still on a free trial, and you won't be charged, we assure you.
Hope this helps!

Thumbnail of user kimberlua
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Of filler it is so great and it helps
Me out a lot i am
So grateful for it

Thumbnail of user tanm18
1 review
2 helpful votes
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December 27th, 2022

Waste hours of your time, get charged minimum 20$ for 1 $#*!ing PDF. If they had been upfront, you could simply go somewhere else.

Instead, they hide this for when you are done spending hours on a document. No way to save it without entering your credit card

DISGUSTING! 0 stars! I will review bomb this everywhere!

Tip for consumers:
STAY AWAY !

Products used:
I was forced to buy this otherwise I would lose the hours of my work without being able to save it

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Thumbnail of user darynap
Rina P. – PDFfiller Rep

Tan hi! What about our free trial period of 30 days? If you need several forms from our Library and PDF editing for them, our free trial period would actually do the job, no charges whatsoever. We are sorry if this was not immediately obvious. Please email support@pdffiller.com. One of our agents will make sure you get the full free trial period and your monthly plan is refunded. (Our paid plans are used by businesses mostly actually, so if you are an individual user, our free trial should do the job).

Thumbnail of user michaels6487
2 reviews
8 helpful votes
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May 28th, 2021

After my cancellation these guys continue charge my account year after year. Cancelled three times. They wait 10 days after bank dispute and run your account even after you declined payment. Total rip off. Integrity of this company is 0. Don't get ripped off. Never been treated like this from any other company in history. Buyer Beware!

Thumbnail of user darynap
Rina P. – PDFfiller Rep

Michael hi! We are very sorry to read this. If the charges continue automatically, that means that the cancellation did not go through, actually. This might have happened if the Internet was down, even just for a second, when you were cancelling.
Have you tried our Support, actually? In case you already did, we would appreciate if you could tell us the ticket number. We will then do the internal investigation to settle this as soonest.
In case you did not, please chat with our Billing Support over here: https://www.pdffiller.com/en/billing?sl=support
They will need to know your last name, the email you've used as login in pdfFiller, and the last four digits of the credit card charged.
Your cooperation on settling this is highly appreciated in advance!

Thumbnail of user ss258
1 review
4 helpful votes
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January 6th, 2017

This company advertises one cheap monthly price and then charges a much higher monthly rate if you accept their offer. After contacting the company and submitting a support ticket, I received the run around. I notified Pay Pal, the company I used to submit funds to them, and was told once I did this, though they would have been happy to refund my money, could not longer assist me. First I had heard of them wanting to refund my money! Lol

Tip for consumers:
This is the advertised amount:
http://screencast.com/t/shPayVmeyfZj

This is the secret, obscure and not readily available price you will actually pay:
http://screencast.com/t/EBKlYacb

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Thumbnail of user denisv14
2 reviews
1 helpful vote
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February 22nd, 2017

Yeah, this tool is not free but the cost was much lower than expected when so great services were granted. Uploading, filling, sending took something like few minutes and everything worked perfect! No hassle, no errors and once I was finished my tax form, it looked very nice!

Tip for consumers:
Can't understand that "scam" reviews. Better pay and be sure in quality.

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Thumbnail of user allenr25
1 review
2 helpful votes
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May 31st, 2017

Looking and filling tax forms was real hell before this tool, which really helped me. Besides the tools for pdf stuff I got really good manual how to complete it fast and without additional waste of nerves and time. Thanks!

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Thumbnail of user gracem352
1 review
1 helpful vote
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April 16th, 2021

I bought pdfFiller and its been a great help but sometimes it keeps needing connection or closes itself or half of my information dissapeared that i filled in. This happens especially on my ipad app. Please fix

Thumbnail of user darynap
Rina P. – PDFfiller Rep

Grace hi! We would need slightly more info for a fix. Have you tried our Support chat? Please, talk to one of our reps over here: https://www.pdffiller.com/en/support.htm Thank you!

Thumbnail of user elviac18
1 review
0 helpful votes
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November 2nd, 2022

You've made it simple and I'm very grateful. Looking up blank legal documents to complete and submit has never been easier. I have printed documents for filing with the State, County and Federal agencies. Thank you again!

Thumbnail of user marke182
1 review
1 helpful vote
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February 27th, 2017

I am now living in France and can't fill out and grant my forms directly by mail. So, PDFfiller services made a big help for me.
I really recommend this tool for people, who wish save time and nerves.

Tip for consumers:
It's paid, yes. But price is quite good in opposite to offers of competitors.

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Thumbnail of user lisaj2267
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

It is very convenient to be able to fill out documents from any computer, even if the computer you are working on does not have the program on it the document originated from. You can preload forms you use frequently, make templates and you are all set!

Thumbnail of user fredw83
1 review
4 helpful votes
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March 28th, 2018

I'm glad because I no longer need to use a scanner. I can now manage my financial documents anywhere from the laptop. It is well worth the cost in terms of time saved. It's paid, but I understand why it worth of money.

Thumbnail of user kennetht95
2 reviews
0 helpful votes
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May 7th, 2019

I am surprised how much fake reviews about this company and most of them are negative. For sure in that "reviews" no any clarity or proper describing of the editor.
I am using it for 5 months and I am totally happy with editing abilities, billing and support.

Thumbnail of user filb3
1 review
0 helpful votes
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March 16th, 2017

It is a big problem to process tons of documents every day in paper. Real estate business can't avoid that by any way.
But using their tool reduced number of papers and icreased amount of time for working.

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Thumbnail of user edvinr
1 review
1 helpful vote
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March 24th, 2017

Pdffiller has a not bad service for editing and signing pdf doc. It really worth of that payments.
But in addition I would like to have same things for working with my docx and rtf files. Looking forward for improvements!

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Thumbnail of user peterd170
1 review
2 helpful votes
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January 6th, 2018

I signed up for monthly service and have been pleased with the product, changing and editing a PRE FORMATED PDF is relatively easy. When I found out it ws $20 a month i went to cancel and a screen opened stating it would give 75% off. I. e. It was now only $18 a year very good. If things change, I'll write another review... overall, very pleased.

Thumbnail of user trentonh13
1 review
0 helpful votes
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August 12th, 2019

This complex tool helped me a lot with dealing with my documents, I have to fill few documents a day, also there's need in sending forms for filling for clients, so I use templates for that kind of tasks. Indeed it's very handy and I can recommend it for everyone who does kinda same tasks. Also it has a free trial, I recommend to try it.

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Thumbnail of user darynap
Rina P.
Typically responds within 18 hours

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