PDFfiller has a rating of 3.7 stars from 5,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business, and good experience. PDFfiller ranks 1st among Business Documents sites.
This company responds to reviews on average within 18 hours
The folder sharing link is great. The folder can be shared in the email as well, once persons are invited but i hope that persons who are not invited can still access my folder in their email too, in the future via a link through email and social media apps
I am not subscribed for anything other than the free plan. No way to cancel anything that I'm not subscribed to, but they keep billing my Credit card $144/month. Even after canceling the card, they are still able to keep charging me anyway? Subscribe if you think they are worth it, but FORGET ABOUT FREE. I do not have proof as my bank already flagged it as a fraudulent charge.
Despite the displayed options, SAVE, PRINT, you can't do any of that till they have your credit card that they charge $101 to, which you don't learn about till you've completed your work! So I emailed to 'cancel immediately'; got an email they had, learned later, that only cancels the renewal of the subscription. The $101 is refunded only if you notice it on your charges, email and specifically request it. I've now put their name on my bulletin board to make sure I don't fall for their fibs again.
I bought subscription after filling out the form. Well, can't say that it is completely fair marketing, but features they are offering are awesome.
I am using Safari browser and there some stuff works not completely good. Anyway, that's better than making everything with papers.
Just spent one hour editing a PDF and 90 minutes with their support because recipients could not see any of the changes. Recipients included our own web developer, he's not stupid. Even the cancellation didn't go through but I will say the offered to cancel instantly, must be used to it
Pdf filler put out a form supposed to be from the uk driver and vehicle licensing agency. To the best of my knowledge this form has nothing to do with the dvla. Since any signatures on the licence application form, which is probably bogus, are electronically generated, not hand written originals, I guess dvla would not accept them. When you try to save or print the resulting pdf application, you find you have to pay a minimum of 6 dollars per month. Unless you have some other use for pdf filler, you have wasted your money. This is a scam, because it is dressed up to look like a free service run by a government agency. I don't think it is even worth one star.
I came home from my work at lunch to print a two-page form and had to choose a plan (personal for $6) before it would print. Now, I find that I was charged $20! There was no reference to $20 on the page where I entered the CC info. $10/page is outrageous as well as deceptive.
Use this site at your own risk; I'm posting warnings on all of my social media pages including a national organization with over 26,000 members.
I will start a lawsuit after such a horrendous experience. I was supposed to pay $6 per month, but they took $72 from my bank in one go, which is not what I paid for. It gets worse, when I wanted to save a single modified file into my desk, they force me to subscribe to a professional plan which ends up taking an additional 100 dollars immediately from my account instead of upgrading the monthly fee! I closed my PDFfiller account ever since and I cannot get them to answer for this cowardly scam and get a refund.
My tax period promised be extremely complicated and heavy. But with this service things are going much better and faster.
Probably it is a little hard for understanding first time, but support service made a good job in helping me!
The Chat Support kept hanging up on me when I tried to get them to delete confidential information that was input to passport form. I called them and no help there either. I think a class action law suit is in order to put these jerks out of business!
PDFfiller does what it advertises and now I can easily manage my PDF files with ease. I had a few questions before wanting to test the service and they were very quick to respond. For anyone having issues with costs, if you look at the pricing page, everything is clearly listed. So far I am happy with the service.
I had a good experience with this company, but I only needed their service for one week. I paid for a month, their shortest option, but they have since fraudulently charged me FOUR times, each time apologizing, refunding, and promising it will never happen again. I gave them the benefit of the doubt the first three times, but now I am convinced they are running a scam, and hoping I just forget to check my statement. Awful! Do NOT use them.
I had a pretty good experience with them. The site was a bit confusing at first, but once I got the hang of it- it was very beneficial to me. You MUST read the terms, everything is laid out very clearly. There are not hidden fees or anything like that, just make sure you READ. Would use again.
Overall, my experience has been good with PDFfiller. At times I found it confusing. I wish there were more options to save the documents other than downloads. I save a majority of my documents on desktop and would like to see that option added if possible.
I was trying to be professional and used PDFfiller to fill out a PDF application. I spent a lot of time pulling together information and filling out the form. I thought I was saving it all along. I planned to look it over one last time today (two days after I'd begun)... and what's this? Where did it go? I'm in a panic and so, like an idiot, I "sign in" by going through my Google account. Who knows what I allowed them access to, and I'm afraid of them accessing what I put on the form. I should have researched first.
With lousy handwriting I thought I would be neat and print a simple form that needed very few entries. Mainly just name and address, account number and date. Wasted my time trying to get through filling it out, which took a LOT longer than printing it, which is what I ended up doing. Like supposedly free tax programs, they pounce with the you cannot print it after you wasted time. If doing several longer forms a month it might be worth it, but not with a deceptive company.
Tip for consumers:
You cannot print the "free" form without giving a Credit Card.
Products used:
I did not want to pay to have a few lines of text on a government form typed so I printed by hand after wasting my time with this company and their deceptive "free" ad.
Sharon hi! We are very sorry if any confusion caused!
Our ads (and site, and apps' overview on marketplaces, actually) say "free trial", not just free, strictly speaking. And this is exactly what we are offering -- 30 days of a free trial period.
Yes, you would need to register an account with us (which includes CC data). But there are zero charges during this first month, we assure you. And of course, you can always cancel, no charges involved either. In fact, quite many people are making use of our free trial during the tax season and then cancel afterwards. We totally get it, if you don't need PDF editing for daily business purposes, you won't need our paid plan.
Hope this helps!
Spend 10 minutes uploading your form, add text, use the online signature to make your actual signature look like it's been copied by a 4 year old and then click save... then sign up for an account... then find out it's $6 a month
Er no!
I needed to create a fill in form based on one someone sent me. I signed up for the free trial of PDF Filler. It did a terrible job, and I ended up not being able to use most of the functions. Then, of course as I and many others foolishly do, I forgot to cancel. Later, my bookkeeper asked if I wanted to keep the $20 coming out automatically! I have now spent over $100 on this worthless app. I think one of the main problems is that when you look at the price, in large letters it says the basic plan is $6.00 a month. You have to click on the very small print to see that it is actually $20 a month unless you pay in advance. There ought to be a consumer protection law requiring that plans like this put the monthly charge up front, as large as the pre-paid fee. I have been lazy, and this is my reward, but please, others, if you want to try it, be sure to cancel it immediately and THEN make up your mind if you want to pay for it in advance.
I have never wrote a bad review in my life, I am absolutely outraged with this so called 'company' first I sign up for a $6 one time use for PDF filler and it charges me $99. Then I try to send the PDF file to an email in my Hotmail list and it says it has sent and my contact has not even received the email. After trying over and over again still nothing. Would appreciate my $93 back and a service that actually works. Thanks
They are totally misleading people in a dirty way. Don't expect to keep your work that you created unless youre ready to fork over $20 and a subscription. They don't tell you it cost until after you're done creating your important document. Don't fall for it. It was honest I might've spent a couple dollars but you guys can keep the document i will convert elsewhere just because your dishonest. You wont get my money!
Dominique hi!
We are very sorry for any confusion caused, we surely did not mean that at all!
Let's start from the end - file conversion: we actually have a totally free tool for that, here - https://altopdf.com/, this is pet project of our developers.
Secondly, our pricing is absolutely transparent and it is publicly available information. You can find our pricing options directly on our site here: https://www.pdffiller.com/en/services.htm
There is indeed a difference between monthly payments and the annual commitment. Paying once a year would be cheaper in the long term, of course (but if you need PDF editing for a month or two, you can surely go with a monthly plan, no problem).
Finally, please note the free trial of 30 days. It goes prior to any of our paid plans. You would need to register a personal account for that BUT there are NO charges in the first 30 days, we assure you.
Hope this helps!
If you ready the terms clearly, and carefully review everything, you get what you pay for. I didn't run into any issues. There is a little room for improvement, but I can't complain. I got my benefit from this, you can too, just make sure it's what you need! Lot's of people seem to complain because they didn't notice things in the terms.
I've been trying since I first received my fax number a couple weeks ago to get them to figure out why I am not receiving my faxes. This is a medical office and I am missing physician referrals. I'm planning to contact them again in a minute and if it is not repaired, I want my money back.
They're replied 3 times to my emails with the response that the tech team is "working on it." Seriously?
Hi Laurie,
I am sorry for the inconvenience caused to you due to a temporary glitch. Our support team has contacted you and it seems the issue was already resolved. I hope you are enjoying our service.
Please let me know if there is anything else that I can do for you. You can also join our live chat support here http://www.pdffiller.com/en/support.htm or give us a quick call at 6178704200 for any questions or concerns.
Thank you!
PDFfiller Team!
I would never use this service again. It is deceptive from the get go. They do not explain their fees up front and then over charge when they have you locked in. After 2.5 hours of filling in the form 990, I discover that the form is held hostage until I pay up. When I agreed to a monthly charge of $5.99, the fee actually charged was $71.88.
This is not a user friendly system.
There is no easy way to figure anything out, you have to hunt and seek. I still have not figured out how to find a blank version of my document without the Sample water mark.
The price charged is not ethical, it says on the purchase page that the annual rate gets a 65% discount but when we purchased we did not get any discount we paid the full price of $5.99 per month.
I apologize for the confusion. The pricing page says the following:
1 Year Subscription - $5.99 Per Month
Save 65% off regular price
$71.88 Billed Annually.
If you sign up for monthly plan, you pay $19.99/month. However if you want to sign up for 1 year right away, the price is $71.88 for all 12 months. This works out to $5.99 a month instead of the $19.99 - a 65% discount per month! The full 12 months is billed right away. Please check these screenshots:
http://screencast.com/t/HpClAzqudl2
I apologize once again for the misunderstanding. Please let us know if there's anything else we can do for you. Feel free to drop your concerns at support@pdffiller.com.
Thank you!
PDFfiller Team
I used the site once. And it was not a good experience. The main problem with them is being dishonest. They are not clear about the fees. Although it seems a free service, specially if you go directly from a search engine, it is an expensive one. They automatically charge my credit card without any notice. However, they respectfully returned my money after I emailed them and expressed my dissatisfaction.
Tried to use this for IRS form 1120 a dead standard form. Every time it saved it introduced random errors. Utterly useless software.
IRS has its own which work really well and for free at https://www.irs.gov/pub/irs-pdf
Hi,
I’m very sorry for the inconvenience you have experienced while using PDFfiller.com. I can assure you that this is not normal behavior. First and foremost, we’d like to make it up to you by offering you a 1 month of PDFfiller service for free to compensate you for the frustration. You can reach out to me directly at neha@pdffiller.com, so that I can add a free subscription for you.
Please let me know if there is anything else that I can do for you. You can also join our live chat support here http://www.pdffiller.com/en/support.htm or give us a quick call at 6178704200 for any questions or concerns.
Thank you for the feedback, and we hope you’ll give us another chance.
PDFfiller Team!
Complete scam. I cancelled my free trial within 2 days realizing it was a scam. I received a call from Fraud Protection services not long after about an unauthorized large payment they tried to bill me for. Thankfully it did not go through but pdffiller said they would try to bill me again in 2 weeks. Today Fraud Protection called me to tell me I had been billed over $100. To repeat, this was at least a month after I cancelled my free trial 2 days in! This company is a complete scam and I had to get my card cancelled. Do not fall for them!
Ellie hi!
First of all, we charge either monthly, or annually, so there is no way we could have charged you twice in one month. Also, you've mentioned "pdfFiller said" - was it an email? Or did you chat/email with our Support? If so, can we have your ticket number, please? We are certainly ready to investigate the case ASAP.
We would love to see this settled, however, for this, we would need more info. Please chat with our Billing Support over here: https://www.pdffiller.com/en/billing?sl=support Our agents will make sure your free trial is fully cancelled and your card won't get charged in the future.
In advance, many thanks for your cooperation on this!
Edit PDFs, Create Forms, Collect Data, Collaborate, Sign, and Fax Documents, and so much more. And you can do it all from anywhere on any device for a fraction of the cost.
Apologies for any confusion incurred, Dan!
It looks like the case has been settled via the email by now but we still would like to clarify couple things here, just in case:
- Please note that the first charge went on the 31st day of using pdfFiller since our free trial period is 30 days.
- Our refund policy covers 180 days, so even if you notice the charge not immediately but much later, you are still eligible for a refund, no questions asked.