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PDFfiller

Overview

PDFfiller has a rating of 4.5 stars from 5,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 66th among Business Documents sites.

service
78
value
77
shipping
30
returns
61
quality
71
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74,591 reviews
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Germany
1 review
1 helpful vote
Follow Page E.
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I've been using PDFfiller for over a year. It's a great tool that made my life a little easier. Great customer service. Quick response and very helpful. Highly recommend.

Date of experience: August 5, 2019
Norway
1 review
1 helpful vote
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I have seen some editors like this but I didn't see the real all-in-one editing software.
I can say that Pdfiler provides complete solution for making workflow paperless.

Date of experience: October 17, 2017
GB
1 review
2 helpful votes
Follow Amit R.
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Complete Scam- AVOID LIKE PLAGUE
My wife subscribed for a trial period and provided credit card details. We are now still within the 30 day period and can see two transactions (each around £130). Good thing that I checked my account and found this. Getting the bank to mark these as fraudulent transactions. There are many complaints about this company charging you and hoping that you dont notice it. It also seems in various complaints that simply cancellation doesnt suffice. You need to request refund via chat or email.

AVOIDDDDDDDDD AT ALL Costs!

Date of experience: April 11, 2019
Rina P. PDFfiller Rep
over a year old

Dear Amit, many thanks for contacting us and we are sorry to hear about such a confusion. Two transactions might have happened if you started two free trials from two different email accounts maybe? In any case, please, contact us ASAP here: https://www.pdffiller.com/en/support.htm The live chat support agent would need the dates of both transactions and the 4 last digits of your credit card. Thank you in advance!

Pennsylvania
1 review
17 helpful votes
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SCAM SCAM SCAM SCAM
March 16, 2016

As with many other I was led to believe this was an official government website to file my taxes. After entering social security and other personal information they stole all of my information and hold it hostage. It immediately Said "saved" and there is no way to delete the information. The IRS NEED TO BE CONTACTED TO SHUT THIS SHADY COMPANY DOWN.

Date of experience: March 16, 2016
Canada
1 review
2 helpful votes
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I am working with this tool for 7 months and it looks like real time saver. I don't understand why people don't like them. Trustworthy service, good support and big amount of tools!

Date of experience: July 14, 2017
Australia
1 review
4 helpful votes
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Scam
May 17, 2018

Finished filling in a form that took over an hour only to be told right at the end that I need to pay $20 to save it. Absolutely disgraceful, avoid at all costs.

Date of experience: May 17, 2018
Texas
1 review
1 helpful vote
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Guys, your product is a really nice things for making operations with PDF. But it is really complicated to understand some options sometimes. Do something with that, please.

Date of experience: March 2, 2017
Netherlands
2 reviews
1 helpful vote
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Loving this so far!
July 26, 2018

I am using their services for 2 years and find it suitable and very useful. No need to stop at the office and print forms and fill out or sign to return.

Date of experience: July 26, 2018
California
2 reviews
6 helpful votes
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I like how it works and their integrations are very useful for my documents. I can sign, fill and edit lot of stuff not only from desktop app.
Very good service.

Date of experience: July 18, 2017
California
2 reviews
47 helpful votes
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These people robbed me without a gun or mask. I went on this site to meet a deadline that was fast approaching involving the turn in of a document called "Statement of Information that business owners in California must have turned in within 90 days of formation of an LLC. I downloaded and filled out document on pdffillers.com.
As I was coming out of program I a thank you for joining pdffiller and it cost me $119.87. I never agreed or see anything remotely to joining, anything with this entity.
I emailed their customer support team and explained the situation, and I received a reply stating I will be charged for the document I used, and will be refunded $100 plus dollars.
Well I was never given a refund and sent countless emails to try and recoup my funds.
In a nutshell I was charged almost $120.00 for one document.
Tried reaching out, calling, but no phone number available for these thieves.
If your planning on using this company for a year, I can't say how business is done on that level, but "do not" go to this site thinking your going to download and fill out a single form without you unknowing started a r year long unwanted fee of $120.00 with a side of frustration cause your unable to talk to anyone due to no phone number on line for pdffiller. That should raise a red flag to anyone thinking of using this group. No phone number? Hmmm!

Date of experience: April 1, 2015
Norway
1 review
0 helpful votes
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I was expecting that it will be worse because I have seen a lot of weird and bad reviews. Especially in their Google extension market.

But it works not bad, actually. I can recommend it.

Date of experience: November 6, 2017
New Hampshire
2 reviews
3 helpful votes
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Slick Trick
January 19, 2016

Saw advert on their site whereby offered $5.99 for a month to month subscription. Then they hit you for $19.99 after you click OK...(accept)
Nice. Just cancelled.

Date of experience: January 19, 2016
PDFfiller S. PDFfiller Rep
over a year old

Hi Lisa,

I apologize for the confusion. The pricing page says the following:

1 Year Subscription - $5.99 Per Month
Save 65% off regular price
$71.88 Billed Annually.

If you sign up for monthly plan, you pay $19.99/month. However if you want to sign up for 1 year right away, the price is $71.88 for all 12 months. This works out to $5.99 a month instead of the $19.99 - a 65% discount per month! The full 12 months is billed right away. Please check these screenshots:
http://screencast.com/t/HpClAzqudl2

I apologize once again for the misunderstanding. Please let us know if there's anything else we can do for you. Feel free to drop your concerns at support@pdffiller.com.

Thank you!
PDFfiller Team

Sweden
1 review
7 helpful votes
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Insane easy to use
June 20, 2017

Very simple and really important tool in my life. I really value their attention to my issues I faced during making some documents. Support is just awesome.

Date of experience: June 20, 2017
Czechia
2 reviews
3 helpful votes
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Lot of needless features
September 18, 2017

I need just fill and send my forms. Why I must use other options? I just want remove tools from tool board. I am not going use them now and in future.
Besides that it works as advertised.

Date of experience: September 18, 2017
Australia
1 review
1 helpful vote
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Dont buy this $#*!
March 21, 2018

They debited money without asking when i tried to contact them there is no phone number email nothing no contact details. If anyone have please help me to get money back

Date of experience: March 21, 2018
New York
1 review
0 helpful votes
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Great application! Very happy about it having a trial period. I definitely would purchase the application after exploring further into it and seeing how helpful it is and worth every penny.

Date of experience: December 17, 2022
Missouri
1 review
7 helpful votes
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My search was for SocialSecurity.gov; Form SS5 and PDFfiller popped up, looking like it is associated with the SS. The top of the page states "Find Essential US Government Forms". However, after filling out the form, nothing is saved or printed because you must first PAY a fee. You don't know this until you are at the end of the process. WHAT A HUGE CROCK! There should be a disclaimer at the BEGINNING that states that they are NOT a part of the US Govt, that you are required to create an account, AND that a fee must be paid.

Date of experience: February 11, 2017
California
1 review
8 helpful votes
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This company deceives right from the start by saying "It's Free"'. That is not a professional way to lure someonei n to use this program.

Secondly, this program IS NOT USER FRIENDLY AT ALL. Worked with computer programs for 32 years and this one stinks. VERY DIFFICULT to manipulate.

Date of experience: March 30, 2017
New York
2 reviews
20 helpful votes
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Unethical Scam Site
October 17, 2016

Like many others, I edited a pdf because the site advertised that I could "try" the service for free. It turns out this literally only includes editing- no saving, no exporting, no printing, no anything. Obviously, there is no reason to edit a pdf that one wishes to never save, export, email, print, or do anything else to ever again, except perhaps continue to edit it in a recursive loop of futility.

In my case, I wasted at least an hour on this site preparing an important document, only to find I would have to pay at least $20 to use the document.

I am now gritting my teeth and exhausted doing the whole thing over again on an actually free site, but I am not going to give this bait-and-switch, extremely misleading "business" a penny. It is not ethical to create these traps for customers to fall into, and it seems unlikely to be profitable for very long either.

I am not interested in any future dealings with this site, nor in any compensation except perhaps my exported, edited pdf in the next few minutes-- I only want to add my voice to the chorus of warnings to NOT USE THIS SITE.

Date of experience: October 17, 2016
Ohio
1 review
1 helpful vote
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Waste of time
May 15, 2018

Spent time filling out a Bill of Lading only to find that I had to purchase a subscription to print the form. Don't waste your time unless you need this type of service regularly.

Date of experience: May 15, 2018