Perfect Watches CN has a rating of 2.0 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 237th among Watch sites.
Hi guys let me tell you this is not a 5 stars website but I give them 4 because I decided to order from them 2 watches. First of all was very easy job look on site, choose the items, and purchase. Pay... send them an email because I was a little bit concern about my payment the answer was very prompt, wait 10 days and after that my watches arrives. Now, the quality is good everything works and looks ok not Perfect but reasonable one was $175 and the another one $199 but I paid only $298 so this is what I like about them. They have always discounts and great deals. Thanks Paul
While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol. This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.
While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol.
This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.
Ordered before reading these reviews. After seeing all negative reviews, I decided to roll the dice and see what might happen. Service was actually spot on up to and including delivery. Watch looks great and would be difficult to distinguish from my real Rolex... if the second hand would move! It was dead out of the box, and when wound sounds like a dead engine trying to start. I know the Chinese are not known for craftsmanship or ingenuity, but they can't even build a watch that runs! Customer service is some Chinese person using an English sounding name while speaking broken English. They want me to send a video of the watch not working! Really? Needless to say, I would not recommend wasting your time with this group of idiots. I'll get my money back one way or another and buy a Swatch for my secondary watch. Probably made in China as well.
I ordered a watch but have not received it. I called their customer service number and was advised that they were moving locations and all deliveries are delayed. I tried to follow up again but can not get through now either by phone or on line. Appears their website has been taken down. Any suggestions?
Have used before with no problems. Now they harass you to confirm your order on the phone and some of us are quite busy. Then when I go to call they claim they won't allow credit card payment b/c its too big a risk! Right! Take away the only thing that allows payment AND protection for the consumer. I would steer clear of these clowns. The reviews as of late suggest they are heading in a bad direction or under new management.
After numerous emails back and forth, keep lying about their warehouse being moved, now their website is down, and the phone numbers are disconnected, and their emails bounce back. Waste of time and money. I did buy 3 watches from these guys before, that were received within 5 days, but this time they just ripped hundreds of people off and vanished. Not sure if you can really get your money back, as all payments went through as CC and we've all given them the right to take our money.
Paid $250 for Rolex watch and was instantly emailed with processing info with EMS China tracking number. Tracking number was a fake, constantly indicates "in transit" and no other updates. Been playing phone tag with perfect watches and everytime, they assured that warehouse will contact me with 48 hours, which they never did. It's been 2 months and all of the sudden, I received an email from perfectwatches that my item was delivered. I just cut my loss and hopefully no one else's falls into this trap.
Hi guys let me tell you this is not a 5 stars website but I give them 4 because I decided to order from them 2 watches. First of all was very easy job look on site, choose the items, and purchase. Pay... send them an email because I was a little bit concern about my payment the answer was very prompt, wait 10 days and after that my watches arrives. Now, the quality is good everything works and looks ok not Perfect but reasonable one was $175 and the another one $199 but I paid only $298 so this is what I like about them. They have always discounts and great deals.
Thanks
Paul
I made the decision to commit making a purchase. After several failed attempts to process and pay for my order, it kept indicating my name must match my name. Huh? After yet another attempt "failed" regarding billing/shipping, was finally told orders by "e-check" are only authorized to a billing address. In this digital age, made me feel like a common criminal attempting to perpetuate a fraud... Needless to say, my gut instinct flagged me to not change all my personal information just to make a purchase. I gave up trying. Guess this must be a good Karma for me, based on all the horror stories in review already.
Now I bought my watches a couple of years ago and had an issue with on pins, emailed customer service got a call back they sent me an entire watch band. My other watch is perfect. They both are Rolex Daytona's and totally fool everyone that look at it.
I have ordered watches from these guys in the past - four in total including Cartier and Rolex. Decent quality watches. Here is the catch - I have a VISA card that I only used for these purchases - nothing else - I have never pulled the card out in public or used it for any other purchases and lo and behold the card gets compromised for over $10,000 in fraudulent charges! Unfortunately this means I will never ever order from this site again - either they are fraudsters or their server security is crap - so you may end being happy with your purchase but your credit card issuer wont be! Buyer beware!
My purchases arrived. In fact PW contacted me to ensure my delivery arrived ok. Unfortunately one of the catches catch on clothing and keeps opening and the other, the oscillating weight for he automatic movement sticks, so the watch keeps stopping. When I contacted PW, they offered a replacement or $50 off my next order. They refused to cover the cost of return. My best option is to now fund a local repairer who won't confiscate it for being fake, plus a cost to repair it. It looks great only it tells the time only twice a day!
The watches I have received, three so far, have been good replicas. Posted on time and exactly as ordered. I personally believe that the majority of these reviews are from a competitor as they are untraceable single reviews with generally a very poor vocabulary range, repeating the same insults and the same incorrect English usage and errors. Quite a coincidence when they purport to be from all over the world? Very suspicious indeed.
I gave had no problem in three separate transactions.
Ordered a Replica Rolex Submariner and it arrived (in Australia) in less than 2 weeks. Very happy with the quality and had no problems with the watch. Lots of reviewers in the US are complaining about customs intercepting their orders and I've noticed in most cases they ordered more that one watch. I would say US customs will allow one watch through but multiple units raise a red flag for them. Advice would be to order them one at a time.
My IWC Portuguese arrived today. For the price I assumed this would be a really fine copy. The crystal is poor quality, the watch strap is sub-par, clearly this is a less than fine reproduction. They measure the watch by the crystal (so it is huge).
Completely a waste of money. They will not be around long selling such pieces of crap. The watch in less than 9 hours has gained 3 minutes of time. So much for the eta swiss movement. The papers they send say you must have it cleaned once or twice a year. Really? Who does that. Beware, of this piece of S...
In 2016 I bought 3 watches from PW. They came fast and the company even replaced a watch bracelet I damaged for free. One immediately answered phone call and the replacement arrived in less than 1 week. Did this company suck before and do a turnaround? I have nothing but praise for my entire experience.
I wish I can give this website a zero star.
Those positive reviews are misleading, don't pay attention to them.
This is a fake website to take your money. I ordered a watch and never received anything. Even the confirmation email was empty and I was asked to call a chinese number to give more information about my credit card. When they failed to rip me off ( because I called the credit card company), they kept asking me to pay with western union or using money transfer ( this is a sign for fake website so that you won't be able to get your money back from them).
I don't work for perfect watches! I am a customer. I recently purchased from perfect watches.to and it is not a scam! Like you I also read the reviews from here and was really hesitant to order one, but I did anyways and made sure to use a credit card in case anything went wrong. After chinese new year they shipped my watch right away and in less than a week I received it. The watch is gorgeous! It looks and feels like the real thing. The only issue really is that sometimes the watch won't sweep but tick, it will do both. Other than that the watch looks amazing. I am writing this review because I had a great experience with perfect watches and they deserve to be credited. If you are worried from ordering from them use a credit card and recommend getting the cheaper watches japanese movement not the swiss.
Although they have cheap watches and costly claims like warranty, money back guarantee and blah blah but they are $#*!s who just want to take your money and enjoy with it. I am disappointed with their customer support and its been 15 days since I sent them my precious money. I didn't hear back from these guys from the day they got my money. I assume that my money is wasted as I saw many complaints online. I wish I would have checked these reviews before ordering the watch. Now I want to say, save your money and don't order with these guys, they are scumbags.
I recently enquired about a watch on this web-site as they quoted an "amazing guarantee returns policy" however when I asked for their address prior to ordering and paying for the watch they refused!
They said they would only give it out once I had paid for the watch. After reading all the reviews from other people I decided not to go ahead as any bone fide company would give their address details out if they are a reputable organisation. Beware.
Perfectwatches.cn claims a lot of things and none of them is true. I’ll say they are the worst watch company on the face of the earth with poor customer support and bad quality watches. They suck in everything from shipping to the quality of their goods. They are good until one thing and that is when you are about to send them the money, later you’ll repent on your decision to use them as your watch vendor. I want to say, save your money and avoid them. Don’t go after their low prices because your money is going to be wasted. It is better to spend more and purchase from other top class replica watch vendors.
I ordered a watch after reading a bunch of great reviews, that turned out to be "fake"! It did sounded too good to be true. I have never received the merchandise and never got refunded!
The website now no longer exist! Their email bounces back, and their customer service phone number is no longer in service! Stay away
Received the watch after a delay in shipping. The watch was very poor quality and stopped working within the first day. Also the directions were completely incorrect in how the watch operated. I sent an email wanting to return the watch for a refund and never heard back. I will now put it in a frame and hang it in my garage to remind myself if you want something pay for the real thing. Which is what I am going to do. Thanks perfect watches.cn for teaching me a valuable lesson.
Within a half second of opening the box I knew I had flushed a couple hundred bucks down the toilet. The roman numerals looked as though they were glued on to the watch face by a 5-year old. I knew when I placed my order I was taking a risk; shame on me. That is the last time I waste money buying anything from this website. Use my foolishness to save yourself the money.
I purchased a Rolex Daytona for my husband three weeks ago from perfectwatches.co.za and received it today. When I asked them about closing the other website they mentioned they are not the same company as perfectwatches.cn. I received the watch in good order. Very good quality and the packaging was lovely. If you havnt been scammed by perfectwatches.cn yet and lost all your money then I would recommend buying from perfectwatches.co.za
Not only did I receive a defective Rolex, I was promised that I would receive a $200 Credit from them if I cleared up a billing error. I did what they requested and they have been giving me the run around for 4 months now, not following through on their offer, nor attending to the defective Rolex I received in the first place.
These guys are a total scam. Save your money.