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  • Perfect Watches CN

Perfect Watches CN

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Overview

Perfect Watches CN has a rating of 2.0 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 234th among Watch sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    8
  • Quality
    18
4
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How would you rate Perfect Watches CN?
Top Positive Review

“Great deals@perfectwatches”

Paul Z.
5/15/15

Hi guys let me tell you this is not a 5 stars website but I give them 4 because I decided to order from them 2 watches. First of all was very easy job look on site, choose the items, and purchase. Pay... send them an email because I was a little bit concern about my payment the answer was very prompt, wait 10 days and after that my watches arrives. Now, the quality is good everything works and looks ok not Perfect but reasonable one was $175 and the another one $199 but I paid only $298 so this is what I like about them. They have always discounts and great deals. Thanks Paul

Top Critical Review

“Shoddy products”

will m.
10/16/20

While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol. This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.

Reviews (231)

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customer service (37) credit card (20)
Thumbnail of user nicka172
New Jersey
1 review
0 helpful votes
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January 14th, 2020

I'm not sure what is worse, the product or the service. Neither could be any worse. I went to change the date and the pin came out and would not go back in. I emailed and asked for help and it was even worse.

Thumbnail of user hansv13
Netherlands
1 review
5 helpful votes
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August 14th, 2017

Just like many others, I ordered a nice Cartier. Payed by CC and received some emails about a delay because of there warehouse moving.
Till today no answer. I can't find the site and the Phone is dead!
The nummber I have is *******705 I there somebody who's having an other number?

Thumbnail of user johnb546
Canada
1 review
10 helpful votes
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February 9th, 2016

Don't be fooled by these watches like I was they.are crap bought a watch six months ago band fell apart 2nd time I wore it they sent me a new band and replacement parts that cost me more money because I had to take to a jewelry to fix it and they tell me the warranty is up after 6 months and I'm $#*! out luck They are far from perfect

Thumbnail of user miguelc21
Pakistan
1 review
6 helpful votes
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July 17th, 2015

These people are just fraud and have very low quality watches. Although their prices are on low end but they have the similar quality of watches. I want to say don’t expect a lot from these people. I was looking for a breitling watch and I landed on their site from Google. I thought they’ll be good but at the end am an unhappy customer. They respond well in the beginning but once you place an order, you confront their poor customer support. It crosses the limits when you get the watch because it can be find under $20 in local market. They are thieves who want to grab all your money and give you nothing.

Thumbnail of user taqiyt
Pakistan
1 review
7 helpful votes
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March 20th, 2015

Perfectwatches.cn guys are just thieves. Although $500 is not a big amount for me and I often purchase stuff online. I am a shopaholic and I love to purchase everything for my passion. While searching rolex watches online, I stumbled upon with the site and thought they are good. The Replica Daytona they shipped is just a crap and their claim of it being Swiss is just a false claim. Watch can be identified a fake from a distance and china made. Although it is not going to effect me a lot money wise but I want to let others know to save their money and don’t purchase from these $#*! guys.

Thumbnail of user donatask
Lithuania
1 review
0 helpful votes
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April 19th, 2017

Be careful. Payed a month ago 500 EUR for watches 2+1 and they confirmed the payment receive. For a months no any answers or watches. Ordered a year ago was everything ok, so now can be that this company counting last days of living.

Thumbnail of user lucab25
Pakistan
1 review
14 helpful votes
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May 30th, 2015

What I should tell you guys about them, they are worst in every aspect of their services except taking the money. I was really happy with their response and response time when I ordered. I thought they were good. But after that the bad time started. I ordered Tag Heuer Monaco with them that is listed at $690 price tag on their site. They make false promises to you and even don't respond to you afterwards payments. I got my watch after a month and it is the worst watch I can imagine. It looks like a toy watch to me and I even can't think to wear it in parties. I'll recommend to stay away from these guys.

Thumbnail of user kittyt1
Malaysia
1 review
14 helpful votes
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March 10th, 2015

First it gets all pretty and nice with emails on the dot asking you to pay via western union or such. And then the fella takes your money and make you stay on your ground by replying an mail a day later saying that their warehouse is processing your order. Then they send you another email that there is some delay with the warehouse or there's some holiday that's dragging the whole $#*! process. And then when you reply to their email they keep sending your tickets that they would respond to you shortly.

Every damn email is automated. DO NOT TRUST THIS WEBSITE. I spend like 207 USD for nothing! If you have the money save it for something else.

Shipping
Returns
Quality
Thumbnail of user jesseh38
Pakistan
1 review
3 helpful votes
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July 7th, 2015

They are best for nothing. They have an impressive site to impress the world but when I talk about watches, they own toy watches. It what you get what you pay for. I doubted the quality from the day I placed an order of $300 and was waiting what would be the quality of the piece. I’ll say I get what I was expecting. It looks like a toy watch or a watch might be suitable for kids. I can’t even think to wear this watch at home. I don’t repent either because I already knew what these Chinese sites offer in return of your money. I want to say, stay away from these guys and spend your money on some healthy activity.

Thumbnail of user kevinl126
Texas
1 review
7 helpful votes
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September 14th, 2016

The Rolex I bought it's to light weight. It feel cheap. It a gold presidential Rolex. I ready their review and got trick. It doesn't feel the same as a real one. No one reply the email or chat when they know you want a exchange or refund. 200 dollar is wasted

Thumbnail of user keithw87
Texas
1 review
2 helpful votes
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August 18th, 2017

Ordered from them in the past and was pleased with the quality of the watches. Decided to order 3 more watches July 20,2017. Website = Shut down, Phone = disconnected, Payment processing company = crickets...

Thumbnail of user daronteh
Washington
1 review
2 helpful votes
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November 5th, 2017

This is a follow up on my previous review. The watch I order years ago is still in immaculate condition. I get compliments on it everytime I wear it. Band/Links are good, absolutely no problems. I would recommend and order again if I could...

Thumbnail of user haroldm44
Chile
1 review
7 helpful votes
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September 20th, 2016

I order one omega. I wont tell all the trouble trying to get my watch ( never got it anyway)
This has been one of the worst experience buying from china. Please, please to all buyers, just dont buy from these guys.

Thumbnail of user robertg121
Pakistan
1 review
9 helpful votes
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July 22nd, 2015

You name a watch on this planet and you can find it in its cheapest form at perfectwatches.cn. They are as cheap in quality as in the price. In my opinion they have the worst product range on their site and they are delivering just toy watches. What they mentioned on their site, their product doesn’t reflect that in the quality. Those watches are cheap, and substandard. It is waste of your money. If you are planning to buy a watch from these people, I recommend staying away. Now I discovered that many of my friends are affected by these crap people. They are money hungry and just want your hard earned money.

Thumbnail of user jonob
South Africa
1 review
0 helpful votes
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March 13th, 2019

I thought I would comment as I saw review below that perfectwatches.co.za do not deliver. I purchased a breitling navitimer from perfectwatches.co.za and I received it within 10 days two weeks ago! I have purchased from perfectwatches.io but was not happy with the service, either website you receive watch but. co.za has been my personal choice for service and quality.

Thumbnail of user augustj7
Pakistan
1 review
10 helpful votes
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June 18th, 2015

I am not satisfied with the quality and overall services of perfectwatches.cn. It all started 3 months ago when I ordered a breitling watch and that was the worst decision I made to order with them. They responded well in the beginning but later they gave lame excuses for everything. Even now they are not taking any responsibility for a bad quality watch. I don’t recommend them to anyone.

Thumbnail of user hirams12
Pakistan
1 review
8 helpful votes
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June 10th, 2015

I want to say that perfectwatches.cn is a big fraud company and you if you don’t want to waste your money then don’t order with these guys. I got a broken hublot after several months and now they are replying to pay for the courier if I want to get it replaced. I’ll say they are frauds in every aspect of their services and they do false claims. Save your hard earned money and order with other available guys on the internet. Don’t go after with their good looking website and attractive prices because at the end you are going to waste your money.

Thumbnail of user madisonl16
Colorado
1 review
0 helpful votes
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February 10th, 2017

Watch arrived timely to CO, USA from China, watch works fine so far. My wife has a ladies Rolex from them, and I just got a Bell & Ross copy. I think the Rolex's are a bit more perfect as replicas; the B&R has some mis-spellings on the back of the watch, but those were detailed out to me via reviews before I bought it. The B&R was $175 dollars, not $5800. 00- I realize I get what I pay for, just going to enjoy the watch, and not try to pass it off as the real thing. I'd order again.

Thumbnail of user ff55
Pennsylvania
1 review
2 helpful votes
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August 22nd, 2017

So here's my situation... I ordered a watch from megawatch.cn (their sister site) on July 1st and then ordered another watch on July 9th from Perfectwatches.cn. I was fed the same excuse as everyone else - relocating warehouses. I FINALLY received a tracking number from my perfectwatches order on 8/11. And its JUST now getting delivered this week, as it's only a state over from me. HOPEFULLY the watch is in great, working condition. But that still leaves me watch-less and tracking number-less from my original order from megawatch. Yes, YOU CAN get your money back. I simply filed a dispute with my CC company and they could clearly see that the # no longer worked nor did the website. I'm still hopeful I'll receive the watch, but I wont be holding my breath.

Thumbnail of user rodt9
GB
1 review
2 helpful votes
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July 18th, 2017

Rubbish service, rubbish communications, rubbish watch. Serves me right! Watch fell apart internally after 2 weeks. Several months later I have no expectation of replacement, refund or alternative. However, they are very slick,. You have been warned...

Thumbnail of user gregi27
Canada
1 review
4 helpful votes
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August 7th, 2019

Had to spend $160.00 to get the watch cleaned because I received it broken. I would of returned it but they refused to replace it. After 6 months of wearing it off and on the strap broke and could not be fixed. It was the only thing about it that was half decent so I threw the watch in the garbage. BUYER BEWARE.

Thumbnail of user ilhant5
AE
1 review
7 helpful votes
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March 17th, 2016

Its true and its perfect. Im a businessman here in UAE. A friend of mine order online a watch, then I saw it. Im planning to make a business with you. How to get those products, then Ill be the one to sell directly here in UAE. Do you have a plan to put a branch for an easy access of your customer. To whom Im going to contact with. Then allow me to be a part of it. Lets do and starts business.
Waiting for the possible reply.

Kind regards,

Mr. Ilhan Tunc
*******233

Thumbnail of user jackr50
Canada
1 review
13 helpful votes
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June 4th, 2015

Purchase a Rolex for $454. I was sent a japanese fashion toy watch. Someone had actually used some type of white ink and handwritten rolex. The backing of the watch was glued on, the watch had a dead battery inside (they are suppose to be automatic movement) and it had dust and oxidation on it. Worth about $2.

Thumbnail of user jamesp120
Isle of Man
1 review
13 helpful votes
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November 18th, 2014

This is complete fraud! They take your card details, then ask for a copy of your card via email, then call you to get further details that you haven't submitted which is not needed and the only reason they need them is for fraudulent activity. Do not give them further information over the phone!

Thumbnail of user edh19
Oregon
2 reviews
13 helpful votes
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March 3rd, 2015

Don't bay from this is website because its a fake taken your money and you receive nothing. Before I paid the castomer service answer all my questions, but when I paid no one answered me. So plz keeps your money in safe.

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