Planet Fitness

I drove 15 miles from port orange to Ormond to find out they closed. No emails, no signs. Nothing. That's not right.

They refuse to let you cancel your membership here. I will never use them again. Looking into Golds Gym to replace them.

Sylvia is amazing so helpful, she really took care of us explaining the benefits of our membership, the gym is clean

Clean new equipment friendly helpful staff very low cost. I feel extremely comfortable in this gym! Thank you Planet Fitness

If you want to be harassed constantly, this is the place for you. Only positive is the price. Save your money. Not worth the aggravation.

Trained here for years. Great club. Very cheap. Very reliable many different aspects in making this club great.

Will not cancel membership terrible customer service
Do not join terrible place
Worst place ever pos place

I'm so frustrated they have only 1 guy to fix the machines in all USA locations is being 5 weeks an they have several machines out of service

I went to the Tigard Planet Fitness to join on May 12th, which was the last day to take advantage of a one free month offer they were advertising for new members. I was notified by the front desk staff that they would not accept my corporate credit card to use for payment of the monthly membership fee but rather they will ONLY accept checking account information for debiting these payments. This makes it impossible for my corporate membership. This also puts members at a disadvantage in the event of a billing dispute as the only way to prevent PF from debiting the dues/fees from your checking account is to close your account and reopen a new one. While the people at the front desk are nice enough, they have no interest in offering a resolution but merely pass you off to an 800 number. After numerous different referrals to different 800 numbers, multiple departments within each number and ultimately having to send an email to contact their billing department, I learned PF has no interest in working with customer needs to gain a new customer. It seems the "You Belong" should actually be "You Belong so long as you do just what we tell you to do". Be aware, it is actually a third party company that handles their billing and each department you speak to simply blames the other for their inability to work with a customer's need. It is just a ridicules runaround. Who has time to deal with this BS? Save yourself the trouble and deal with a gym who is professional and has years of experience with billing. One thing to keep in mind, companies are getting hacked on a daily basis. As such, wouldn't you rather a have a credit card to close and reissue than deal with your checking account exposed to NSF Fees, overdrafts, fraudulent debits? Remember, when you are dealing with PF at least two companies have your banking information. Double the opportunity for theft. Just something to think about if you are a business owner considering joining. LA Fitness and 24 Hour accept credit card payments without the hassle!