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Platinum Health Supply has a rating of 3.8 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Platinum Health Supply most frequently mention fast delivery, and customer service. Platinum Health Supply ranks 3rd among Medical Supplies sites.
3,388 reviews
Thank you to the team at Platinum. You have constantly and thoughtfully kept us informed about the inevitable delays being experienced during this bizarre time of exceptionally high demand. Keep the faith everyone - Platinum always deliver as swiftly as they possibly can.
They will happily process an order (and take money) with no ability to actually provide the product. Phones do not answer, emails and DM's rarely responded to. They cannot tell you whether the order has shipped or when it will ship, just a constant 'we are doing our best', 'we are overwhelmed', possibly 5 business days (which you will hear multiple times - standard response). The reality is, they created a situation where they could take maximum orders (and money), with no consideration that they did not have the processes in place to facilitate the delivery of those orders. And if you want a refund - that will be 10 business days. Check their social media, they have multiple disgruntled customers.
Easy to order, fast delivery, and masks Australian-made!
We are delighted to hear we have met your expectations.
Hope to do more business with you and may you recommend us to your friends and family.
Gain trust and grow your business with customer reviews.
We're a proudly Australian owned and operated business that aims to provide a high level of service within each and every purchase. We aim to take every client and future customer through a journey that explores the widest range of PPE products to meet any type of organisations needs.
Platinum Health Supply is more than just your one stop shop for all things PPE, but a trusted adviser that knows how to keep your organisation health & safety compliant.
Hi, Dean.
We are happy to hear your experience had been great and would love to hear from you again. Your feedback is essential to us and we thank you for letting us know about your experience. We hope you recommend us to your family and friends and hope to do more business with you in the future.